PYMNTS

AUGUST 9, 2017

A lot of the mobile experience is about convenience, that everything consumers need is all in one place. But do mobile phone calls match the quality of a landline call? When it comes to shopping, can mobile platforms replicate, or even improve upon, the brick-and-mortar shopping experience? Making Mobile Experiential.

Mobile 110

Mobile Retail Metro Online 110

PYMNTS

MARCH 15, 2019

News came this week, for instance, that AMC Theatres is rolling out food and beverage ordering through its mobile app to help consumers skip the line at the concession stand. As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

OCTOBER 20, 2017

After opening the first of these brick-and-mortar pop-up shops in New York in 2016 — followed by more in cities including Boston, Los Angeles and Miami — Shuken noted the shops often led to repeat customers. While Qüero may have built its brand with the help of real-world pop-up shops, its foundation remains decidedly in the virtual world.

Online 100

Online Branding Los Angeles Miami 100

PYMNTS

JANUARY 17, 2020

CarGurus, an auto marketplace based in Boston, has acquired car shopping platform startup Autolist, according to reports. CarGurus is a successful company that went public in 2017, and it’s going to keep Autolist as its own brand and website. PistonHeads also still operates under its own brand name. “We

San Francisco 130

San Francisco Boston Leadership Branding 130

PYMNTS

OCTOBER 3, 2019

The new Order To Eat Tracker highlights how several major brands are embracing third-party delivery services, loyalty programs and other ordering solutions in an effort to win over customers. Quick service restaurant (QSR) chain Boston Market is among the restaurant brands making their first forays into loyalty rewards.

Branding 139

Branding Boston Mobile Online 139

PYMNTS

SEPTEMBER 4, 2020

After cherished Boston dining spot, Stella, closed its doors due to pandemic losses, chef and owner Evan Deluty couldn’t let the dream die — or his heavenly preparations disappear — and has reinvented Stella as a gourmet food truck. Deluty told Boston.com, “I’m not into opening a brick and mortar right now.

Boston 205

Boston San Francisco New York City Portland 205

PYMNTS

JUNE 10, 2016

Companies like Passport create custom mobile platforms for cities and other municipalities that enable drivers to pay parking fees, commuters to pay mass transit fares, wayward parkers to pay enforcement fines and more, all from their smartphones. Our only reason for this business is mobile payments,” he said. “Our

Mobile 100

Mobile Payments Training Wisconsin 100

PYMNTS

MARCH 2, 2020

The partnership will link Redeam’s supplier network to Groupon’s mobile redemption capabilities. The attraction and activity operators it serves include Walt Disney World, BigBus Tours, Boston Harbor Cruises, National Geographic Encounter: Ocean Odyssey and the Intrepid Sea, Air & Space Museum.

Boston 130

Boston Chicago Mobile Operations 130

PYMNTS

AUGUST 4, 2016

The latest news on mobile payments shows that the big banks are wanting in on the mobile wallet race, but are they already too far back in the pack? Here’s the latest news on the mobile + payments + commerce front. Miami Transportation To Offer Mobile Payments. Miami Transportation To Offer Mobile Payments.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

OCTOBER 17, 2017

It’s a hungry brand, gobbling up three different food delivery competitors in the last quarter alone: Boston-based Foodler, Groupon’s OrderUp and most recently, Yelp’s Eat24. Foodler launched in Boston in 2005. Grubhub isn’t just about hungry people. The Eat24 deal closed last week on Oct. A Threat to the Empire.

Baltimore 138

Baltimore Boston Chicago Mobile 138

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 108

blockchain Boston US Customer Experience 108

PYMNTS

JANUARY 23, 2020

Others are using self-service and mobile ordering creatively, as a competitive differentiator. Boston-based vegetarian fast food chain Clover Food Lab is getting one-third of its business via mobile ordering software it wrote itself — a bold move that most small to medium-sized businesses (SMBs) could never take on.

Dallas 131

Dallas Customer Experience Boston Mobile 131

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 100

blockchain Boston US Customer Experience 100

PYMNTS

OCTOBER 13, 2016

While mint chocolate chip ice-cream might be the way to a foodie’s heart, MintChip digital currency is not the way to a millennial’s mobile wallet, apparently — at least not in Liberty Village, Toronto. South Korea Is Mega Mobile. Korean consumers see no evil in mobile payments. is that Android mobile users in the U.K.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

DECEMBER 26, 2019

It launched the expansion into San Francisco in January, with plans to extend the service into New York, Boston, Los Angeles, Washington, D.C. Quick-service restaurants (QSRs) are well aware of the benefits that mobile order delivery provides. and Chicago.

Retail 134

Retail New York City Los Angeles New York 134

PYMNTS

OCTOBER 10, 2016

The report, eMarketer’s “US Holiday eCommerce Preview 2016: Mobile to Fuel Explosive Commerce Growth,” cites better fulfillment options, better advertising tools and the growth of omnichannel as helping to narrow the gap. Brands are making that investment and it really is paying off.”. mobile ad spending is expected to increase by $12.8

Online 100

Online Boston Retail Mobile 100

PYMNTS

OCTOBER 6, 2020

The ongoing pandemic is devastating the restaurant industry, with eateries leaning heavily on mobile ordering to make up for declines in walk-in traffic. cities, including Boston, Chicago, New York and Washington, D.C. This allows restaurants to shift away from digital menus, which could potentially act as vectors for COVID-19.

Report 237

Report Innovation Boston Chicago 237

PYMNTS

FEBRUARY 20, 2020

Our new platform is designed to help brands and creators realize that goal, and bring their products to life in minutes rather than weeks.”. For now the proprietary 3D viewer and CMS enables brands to get onto customers’ screens before manufacturing and allows them to virtually try-on products at home. interactions.

Retail 259

Retail Maine Google Technology 259

Independent Banker

OCTOBER 29, 2014

Finding the right place, at the right pace in a volatile and uncertain mobile marketplace. Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices? By Collin Canright. Ed Bachelder, payments consultant.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

SEPTEMBER 19, 2017

According to the “2017 Digital Commerce Benchmark Survey,” conducted by Boston Retail Partners (BRP), some 65 percent of retailers will offer same-day delivery within the next two years. Unified: Consumers also want a consistent brand experience across devices and channels. As of today (Sept. 19), the numbers are fairly impressive.

Retail 101

Retail Boston Study Branding 101

Banking 2020

NOVEMBER 13, 2015

Articles via USA Today, Payments Today, The Financial Brand and Bloomberg. No security silver bullet for mobile payments: As mobile payments become more popular for consumers, it is also making mobile devices a growing target for hackers. The hackers pulled off the largest theft of customer data from a U.S.

Mobile 40

Mobile Boston Payments Security 40

PYMNTS

JUNE 20, 2019

In an era of restaurant technology that provides diners with many choices, mobile order-ahead is more popular than ever with consumers. According to the latest PYMNTS Mobile Order-Ahead Tracker , some estimates peg mobile ordering at 60 percent of all digital food and beverage purchases.

Mobile 116

Mobile Jacksonville New York City New York 116

PYMNTS

FEBRUARY 7, 2020

Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. Most recently, that has included our award-winning 7Rewards loyalty platform, 7NOW on-demand delivery, mobile checkout and now our new cashierless store.”.

Retail 143

Retail Dallas Massachusetts Technology 143

PYMNTS

JUNE 6, 2019

Pride events can draw hundreds of thousands of people, and many merchants turn out to meet them, but providing goods in such populated settings can be complicated for those that do not have the right mobile point-of-sale (mPOS) setups to make purchasing quick and convenient. Skirting Cash Shortages at Boston Pride.

San Diego 137

San Diego Boston Cards New York 137

PYMNTS

OCTOBER 9, 2020

That’s why the always resourceful restaurant sector went all-in on mobile order-ahead (MOA) and kept the nation fed while industry players looked for their next move. A number of novel approaches show the creativity that pairs so well with food, as leading quick-service restaurants (QSRs) and fast-casual brands test cool new concepts.

Mobile 131

Mobile Boston Chicago Washington 131

PYMNTS

APRIL 11, 2018

The expansion into the Nordic region is just one part of the fast-food chain’s plans to boost sales and build brand loyalty. The company has also tried some interesting promotions , such as last year’s “Big Mac ATM” in Boston, which dispensed two new sizes of burger — the Mac Jr. same-store sales were down 1.3

Regional 116

Regional United States Boston ATM 116

PYMNTS

JULY 25, 2018

Turns out the online and mobile food ordering business has some hefty tailwinds in place. Amid the headline numbers, the company has noted that average order sizes were up 3 percent year over year, with a boost in mix across all brands served. Grubhub ’s active diner count jumped 69 percent year over year to 15.6

Boston 100

Boston Branding Online Regional 100

PYMNTS

JUNE 17, 2019

More than 400 Dunkin’ restaurants throughout New York City’s five boroughs are now offering delivery through Seamless, Grubhub’s New York brand. And there are plans to expand the service to additional markets in the coming months, including Boston, Chicago and Philadelphia. said in a press release. ”

New York City 109

New York City New York Philadelphia Metro 109

PYMNTS

FEBRUARY 26, 2019

Caesars Entertainment announced that it has reached an agreement to offer DraftKings , the leading sports-tech entertainment brand in the country, providing market access for its online gaming products. In New Jersey and Mississippi, DraftKings Sportsbook mobile and retail allows players to bet for major U.S. and Australia. .

Online 108

Online Mississippi New Jersey Boston 108

PYMNTS

APRIL 8, 2019

When it comes to mobile apps, nearly two in 10 consumers — or 17 percent — say that a large health and beauty retailer has a mobile app and they use it regularly per the PYMNTS Omni Usage Index. Even so, nearly a third — or 32 percent — of consumers were unaware of a mobile app by that kind of retailer.

Retail 152

Retail Oregon New Mexico Mobile 152

PYMNTS

JULY 30, 2019

Delivery is not the only way that QSRs are trying to reach more consumers, of course — especially younger consumers married to their mobile devices and who all but take for granted the availability of ever more robust digital consumer experiences. Mobile represents roughly 60 percent of all digital restaurant orders today. McDonald’s.

Mobile 148

Mobile New York Philadelphia Google 148

PYMNTS

JUNE 9, 2017

It’s got a new mobile app, new theme colors, new payment options and even a new name — the “Kitchen” was added recently to emphasize the quality, healthy ingredients in every meal. But the most important upgrade, according to Rettker, is that the new mobile app continues to put Protein Bar and Kitchen’s most loyal customers first.

social media 109

social media Mobile Boston Payments 109

PYMNTS

FEBRUARY 11, 2019

Pharmacy operator CVS , for example, experimented with a program in Boston in which shoppers received free delivery on prescriptions and eCommerce purchases as well as other perks. The program, which is dubbed CarePass, also includes access to a pharmacy helpline, a discount on CVS branded products and a monthly coupon.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

AUGUST 18, 2016

That’s become pretty much gospel for brands, retailers and marketers alike. And one of the most valuable forms of data right now is behavioral data because it tells a retailer or brand where a customer or potential customer goes, does and spends their time and money on. Our whole history is mobile location.

Data 100

Data Meeting Company San Francisco 100

PYMNTS

JANUARY 18, 2019

With the help of Robomart , a startup based in California, the grocery chain plans to bring produce, convenience items and meal kits to the customers’ doors through roving autonomous mobile stores in the Boston area. The retailer, which has a brick-and-mortar presence that spans more than 1,400 locations in the U.S.

Retail 129

Retail Branding Arizona United States 129

PYMNTS

JULY 25, 2016

Chipotle’s brand, reputation and stock have all taken a massive hit after a case of norovirus reported at one of its Boston locations sickened more than 6o customers nine months ago. Chipotle has been doing its best to repair its reputation and win back its customers , but it has proven to be an uphill battle for the brand.

Boston 100

Boston Branding Report Mobile 100

PYMNTS

MAY 18, 2017

From responsive mobile websites to on-demand offerings, consumers are increasingly demanding that retailers, both online and in the real world, cater to their needs in the moment. . And Boston Dynamics is working on their own robotic delivery system, which it showed off at this past April’s TED 2017 conference. On-Demand Days .

Report 109

Report San Francisco Retail United States 109