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Reaching Millennial Travelers With Payments Technology

PYMNTS

Hotels, airlines and homesharing platforms need strategies to satisfy the travel needs of four generations of jetsetters, who each have different booking and payment preferences. Some millennials, in one case, would abandon travel booking processes if their preferred payment method was not offered. All this, Today in Data.

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Airbnb: How To Win The $1.4T Battle For Millennials

PYMNTS

Airlines, hotels and homesharing platforms need strategies to satisfy the travel needs of four generations of jetsetters, each with different payment and booking preferences. For example, studies show that one in every five millennials would abandon travel booking processes if their preferred payment method was not offered.

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Groupon Buys AI Tool To Offer Text, Chat Bookings

PYMNTS

A study by eMarketer shows that most people, especially millennials , prefer to chat or message instead of calling on the phone. It will handle bookings, give answers right away when a customer asks a question, and it will also be able to remind customers when they need to re-book.

Tools 100
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Mercedes, BMW Hit The Open Road With Voice Technology At CES

PYMNTS

Talking cars that drive themselves and disembodied digital butlers are the stuff of sci-fi sitcoms and comic book movie franchises. As the report highlights, the trend is also visible among surveyed bridge millennial consumers, more than half of whom travel to and from work each day. Voice Technology Accelerates.

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Aussie Millennials Put The Pressure On Corporate Travel Managers

PYMNTS

There seems to be no shortage of ways the millennial workforce is disrupting the status quo. The same goes for corporate travel, with millennial professionals turning to mobile and virtual services to book travel, manage expenses and ensure a smooth business trip. Sharing Economy. ”

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Evolving Employee Travel Booking Habits Forces Employers (And TMCs) To Be Flexible

PYMNTS

Adherence to corporate travel booking policies is slipping. At the same time, a younger workforce is advancing, while technology is enabling the sharing economy to proliferate – and enabling travelers to book itineraries across devices and platforms. “More millennials are coming into the workforce and are self-sufficient.

Trends 102
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Does Hipmunk’s Demise Signal Larger Changes In Travel?

PYMNTS

As the travel industry shifts into higher digital gear, and increasingly responds to the needs and desires of new consumer groups — millennials and Gen Z among them — some players are getting left behind and making their way into the history books. That’s the general case with travel search startup Hipmunk.