Accenture

AUGUST 15, 2019

Closing out their four-part series, guest bloggers Ben Lopez and Charlie Arthy discuss how banks can empower their back-office workers to add value and fuel growth. It’s a bold move, but winning banks will remake their back office into a front-line, value-adding engine that can stir growth. Roles reinvented by AI.

Operations 150

Operations Survey Strategy Examples 150

Insights on Business

JANUARY 25, 2019

It is that time of year when we do an annual review of the blogs our readers viewed the most on our Insights on Banking blog. Looking at the top five blog entries of 2018, we see that using technology to meet the ever-increasing scale and rate of regulatory change is top of mind for financial service organizations.

Marketing 79

Marketing blockchain Compliance Innovation 79

Abrigo

JULY 14, 2023

Leapfrog competition, reduce risk How to develop banking strategies using your data Everywhere bank and credit union leaders look, it seems, someone is talking about how financial institutions should leverage their data and analytics to develop strategies for leapfrogging competition and reducing risk.

Strategy 195

Strategy Data Analytics Analysis 195

FICO

MAY 17, 2023

Leaders claimed they were getting value from AI by orienting around “Decision Outcomes” as opposed to less than half of the laggards. The delivery of outcomes is truly is about the operationalization of AI. Digital Transformation: Across industries, optimizing customer experiences through digital transformation is a common challenge.

Customer Experience 97

Customer Experience Innovation Trends Strategy 97

Accenture

JULY 10, 2019

A similar question can be asked of traditional retail and commercial banks. Digital transformation is the #1 issue for many executive teams, but does digital pole position consistently generate superior economic performance or do other in-race factors determine which banks come out on top? Read the report.

Leadership 151

Leadership Analytics Retail Technology 151

Insights on Business

OCTOBER 16, 2018

The IBM team will present on a variety of topics ranging from AI to the future of payments to the current trends in financial services. Creating compelling AI omni-channel customer experiences. For those in API development, open banking, fintech and financial institution digital transformation. 12:00-12:55 PM.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

PYMNTS

AUGUST 8, 2017

With the advent of artificial intelligence (AI), retailers and merchants have the capability to reach a much larger array of consumers on an extremely tailored and personal level. As such, it should come as no surprise that many retailers are using AI to help boost both their products and services.

Retail 128

Retail Customer Experience Boston Branding 128

FICO

SEPTEMBER 30, 2022

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation. This year our judges, in alphabetical order, are: Cortnie Abercrombie, CEO/Founder AI Truth. Cortnie is also the CEO and founder of AI Truth, a non-profit organization dedicated to responsible creation and use of AI.

Meeting 52

Meeting Analytics Management Strategy 52

FICO

JANUARY 29, 2021

This year we received a bumper crop of entries from more than 30 different companies across the globe from banking and finance, retail, telecommunications, automotive, FMCG and healthcare. AI, Machine Learning & Optimization – Jeppesen. Regulatory Compliance – Alfa Bank & Eurobank (tie). Tiffani Montez , banking analyst at Aite.

Meeting 98

Meeting Analytics Florida Fraud 98

FICO

JUNE 22, 2022

6 Digital Transformation Trends Highlighted at FICO World 2022. From BNPL to automated decisions with a human face, digital transformation trends are changing the way businesses work. Innovation in digital transformation and emerging trends were firmly front-of-mind this year at FICO World 2022. Tue, 07/02/2019 - 02:45.

Trends 52

Trends Data Customer Experience Analytics 52

Insights on Business

JANUARY 17, 2019

Digitally transforming operations, operating models and technologies to compete in a changing industry structure. Digitally transforming operations, operating models and technologies to compete in a changing industry structure. Simply choose Banking, Financial Markets, Insurance under the Industry filter in the planner.

San Francisco 93

San Francisco CA social media blockchain 93

Insights on Business

OCTOBER 17, 2018

Starting now and running through the event, I will update and revise this blog several times a day with news, announcements, videos, and blogs live from the floor at Sibos. I will be removing them from this blog in a few days as they will fill up quickly and the invitation will no longer be available. IBM Annual Client Event.

blockchain 110

blockchain Video Compliance Meeting 110

Accenture

APRIL 26, 2017

It gives me a great ringside seat on the latest innovations in this space and the digital trends that will transform every area of banking in the next few years. In this, the second blog in my ongoing series, I want to focus on the new channels that are opening up, and what they mean for how banks engage with their customers.

Exercises 150

Exercises Trends Strategy Mobile 150

Insights on Business

AUGUST 10, 2018

Given IBM’s experiences helping clients accelerate their digital transformation journey with Cloud and AI, we’re particularly excited that “Enabling the digital economy” is the Sibos 2018 conference theme. Using IBM QRadar Advisor with Watson, Cargills Bank Ltd.

Conference 98

Conference Regional Examples Payments 98

FICO

AUGUST 3, 2022

How Banking CIOs Can Deliver Data-Driven Intelligence at Scale. With a focus on data-driven digital transformation, how do IT teams deliver differentiated value and increase customer satisfaction directly from technology investments? Thu, 08/22/2019 - 12:37. by Richard Lagerweij. expand_less Back To Top. Wed, 08/03/2022 - 12:10.

Data 52

Data Analytics Customer Experience Technology 52

NCR

JUNE 21, 2017

Over my last few blogs, I’ve discussed some of the key factors and challenges that banks need to consider when they’re embarking on an omni-channel strategy. AI can improve customer personalization, identify patterns and connections that humans can’t, and answer questions about banking issues in real-time.

Strategy 88

Strategy Cyber Security Technology Retail 88

Accenture

MAY 30, 2019

Mastercard has also made several strategic partnerships with Honda, GM, IBM and US Bank to build in-car payments experiences. Enhancements in voice biometrics and natural language processing AI could help drive adoption and bypass safety concerns, but connected car payments would benefit the most from advancements in autonomous vehicles.

Payments 150

Payments Innovation US Strategy 150

FICO

JANUARY 6, 2020

Much of the focus on the FICO Blog was on ways to increase profitability by reaching customers with better offers, loans tailored to their needs or indeed customers who were deemed too risky. Here are the 5 customer development posts from 2019 with the most views on the FICO Blog. Banks Will Get Smarter in the War for Deposits. “…any

Data 52

Data Analytics Lending Trends 52

FICO

MARCH 24, 2021

However, financial institutions should also consider the introduction of machine learning and artificial intelligence (AI) as well as other new technologies, to go beyond simple red-flag indicators to appropriately detect the complex behavior associated with trade transactions. Transformational Change and Industry Trends.

Compliance 98

Compliance Study Trends Fraud 98

FICO

OCTOBER 17, 2022

Open Banking in the Philippines and the Opportunities in the Data. Open Banking in the Philippines - the path ahead. Open Banking in the Philippines promises to give customers the control to share their data and allow third-party providers to access their data. How data sharing can improve credit risk decisioning. FICO Admin.

Data 52

Data Analytics Lending Ohio 52

FICO

OCTOBER 12, 2022

Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics. Innovators are shoring up their market share by opting for cloud-hosted platform technology more typically favoured by banks. It combines industry-leading advanced analytics, decision modelling and AI.

Marketing 96

Marketing Analytics Customer Experience Data 96

Insights on Business

AUGUST 10, 2018

Given IBM’s experiences helping clients accelerate their digital transformation journey with Cloud and AI, we’re particularly excited that “Enabling the digital economy” is the Sibos 2018 conference theme. Using IBM QRadar Advisor with Watson, Cargills Bank Ltd.

Conference 70

Conference Regional Examples Payments 70

Accenture

APRIL 30, 2019

Like this runaway horse, retail banks are now finding that rapidly evolving customer needs and changing expectations are setting the pace for the evolution of the business. Customers want to be able to trust their bank to give them good advice and protect their personal data. ” The rider yells back, “I don’t know.

Survey 151

Survey Marketing Groups Study 151

FICO

FEBRUARY 17, 2023

From the rapid and sudden shift to online and mobile banking, to exploring artificial intelligence (AI) and hyper-personalization , the finance world is changing quickly. Banks and other financial institutions are adopting a digital first strategy, and there’s no going back. But work it did, and seamlessly at that.

South Carolina 52

South Carolina Fraud Management Payments 52

FICO

JULY 19, 2022

Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers. Put another way, while digital transformation is the key to creating optimal, scalable digital customer experience solutions, the 70% failure rate suggests that banks and insurers are finding it to be a confounding brain teaser.

Customer Experience 52

Customer Experience Strategy Analytics Technology 52

Insights on Business

JULY 30, 2019

In this series of blogs , we focus on four high-growth transformative technologies with emerging risk applications which can help banks and financial institutions complete and protect the enterprise. And by “transformation.” Waiting will not work.

Risk Management 70

Risk Management Analytics Technology Management 70

Insights on Business

SEPTEMBER 21, 2018

These are some of the concerns that I hear leaders in the financial services industry repeatedly share in my travels and I am sure will be recurring themes at this year’s largest conference in banking and financial services, Money20/20, from October 21-24. Creating a Compelling AI powered Omni-channel Customer Experience.

Conference 115

Conference Customer Experience Industry Trends 115

FICO

DECEMBER 12, 2022

With FICO Falcon Fraud Manager, Network International uses AI and machine learning technology to score transactions across a rapidly expanding array of payment options. While the global payments market has been transformed by several factors, not least the COVID-19 pandemic, traditional cash-based payments still dominate across the region.

Fraud 52

Fraud Regional CA America 52

FICO

AUGUST 11, 2022

How Banking CIOs Can Leverage IT Agility to Enable the Business. With an ever-increasing demand for implementing enabling technologies across use cases, how do you and your IT teams keep pace with the transformative needs of the business? Tue, 07/02/2019 - 02:45. by Richard Lagerweij. expand_less Back To Top. Thu, 08/11/2022 - 10:05.

Tools 52

Tools Resources Data Technology 52

Insights on Business

OCTOBER 12, 2018

A leading financial services institution knew its cloud transformation execution wasn’t hitting on all cylinders. How can I scale success, show true results to the board and get my entire organization, including the business, enthusiastic about real change driven by cloud transformation? Have you started yours?

Innovation 87

Innovation Strategy Industry Technology 87

FICO

AUGUST 19, 2022

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering? But despite more than a trillion dollars spent, nearly three out of four companies have come up short, and that’s no laughing matter for banks, insurers, or their shareholders.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

Accenture

NOVEMBER 27, 2017

Perhaps they are unsurprising, but individually each shows it is a driver of enduring change, and together they show how the industry is transforming and rotating to the new digital era. Cybersecurity remains a top industry agenda, not just as an IT issue, but as a business issue affecting the wide spectrum of the digital banking landscape.

Innovation 171

Innovation Conference Fintech blockchain 171

FICO

JUNE 9, 2022

Banking and insurance companies marketing to fickle consumers are trying to leverage enterprise intelligence to build effective, lifecycle-long customer management solutions. Digital transformation – the apex deployment of enterprise intelligence – is supposed to help companies build fully customer-centric solutions. by Jim Neumann.

Analytics 52

Analytics Strategy Management Customer Experience 52

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Learn more: 1.

Trends 64

Trends Cyber Security Big Data Analytics 64

FICO

JANUARY 19, 2023

The unprecedented level of financial support during the past two years has created an expectation among consumers and businesses that banks and other institutions will continue to provide help, support and forbearance, as and when they are adversely impacted financially. The challenge will be further exacerbated as an estimated 1.4

Lending 52

Lending Strategy Analytics Data 52

PYMNTS

DECEMBER 24, 2019

26, the eCommerce operator — via its Alexa Skills Kit Blog — announced the debut of “two new Alexa capabilities that will help create a more natural and intuitive voice experience for your customers.”. The company has an option to transfer money to the bank without a debit card for the same fee. 1: Voice — And Now, With Emotion.

Cards 160

Cards Payments Study Examples 160

FICO

JUNE 22, 2017

Serving as Madoff’s primary bank for over two decades, JP Morgan was one of the culprits of Madoff’s fraudulent actions and money-laundering tactics. JP Morgan’s fine highlights the broader problem that many global banks had been facing, which was ignoring the warning signings of fraud and money laundering. billion in 2014.

Tools 55

Tools Compliance Innovation social media 55