CB Insights

MARCH 31, 2020

Insurance companies have been testing out the potential of blockchain for years , continuing to invest time and resources into these efforts even as blockchain and crypto hype have sputtered. (We We dug into potential use cases for blockchain tech in the insurance industry in an earlier brief.). Become a CB Insights customer.

Customer Experience 37

Customer Experience blockchain Operations Resources 37

PYMNTS

APRIL 7, 2019

The list ranks Coinbase — the only crypto or blockchain firm on the list — at number 35, while JPMorgan comes in at number 44. In other news, Barclays , Royal Bank of Scotland ( RBS ), and blockchain firm R3 announced that they have completed a blockchain trial to enable faster property transactions. employers for 2019.

blockchain 171

blockchain Bitcoin Payments cryptocurrency 171

Perficient

JANUARY 16, 2023

Put simply, embedded finance is the placing of a financial product in a nonfinancial customer experience, journey, or platform. . Embedded Finance and Blockchain . You may be wondering if embedded finance conflicts with distributed ledger technologies such as blockchain. Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

JANUARY 22, 2020

Monerium, a startup based in Iceland that has a European Economic Area (EEA) e-money license, has teamed up with Algorand, a blockchain with a highly scalable consensus algorithm, according to a report Tuesday (Jan. Monerium stores fiat currency deposits for clients and releases them in a digital form on a blockchain. 21) by Coindesk.

Bitcoin 131

Bitcoin blockchain UX Leadership 131

Perficient

AUGUST 1, 2022

This product represents Salesforce’s initial entry into blockchain technology. It is a component of the Commerce Cloud suite and allows customers to sell NFTs on the Salesforce Customer 360 Platform. Later this year, anticipated to be in October, Salesforce will make the product available to the public.

blockchain 294

blockchain Chicago Fraud Conference 294

PYMNTS

APRIL 13, 2017

One of the main drivers for the new efficiencies they want to pursue is blockchain. Dubai’s smart city program, known as Smart Dubai, is looking to blockchain technology as the critical piece needed to implement a seamless and more efficient digital economy. The Blockchain Building Block. ” Dubai’s Smart Future.

blockchain 156

blockchain Regional Technology Customer Experience 156

PYMNTS

OCTOBER 18, 2019

Samsung SDS will reportedly launch a blockchain-based medical claims processing system this month. The company said it has been working with the SEC regarding both the TON blockchain and Grams for the past 18 months, but the regulator has not provided any feedback.

blockchain 101

blockchain Samsung Bitcoin Innovation 101

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. True Tickets works on the IBM Blockchain and will integrate its ticketing service into targeted components of Shubert’s ticketing operation. “At

blockchain 108

blockchain Boston US Customer Experience 108

PYMNTS

JULY 5, 2018

It seems that blockchain may never leave the lab and enter the real world. And, indeed, this week’s Blockchain Tracker continues its coverage of ongoing tests and trails of blockchain solutions. Take a look at the ongoing tests — and the projects that made it out of the lab — in the breakdown below. Testing Continues.

blockchain 117

blockchain Compliance Technology Regulation 117

NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. Improving customer engagement and experience is one of the key goals of these investments. ” Overcoming the obstacles.

Customer Experience 74

Customer Experience Digital Strategies Leadership Technology 74

PYMNTS

JULY 3, 2018

Blockchain firm we.trade announced today (July 2) that it has facilitated its first real-time trade transactions on its blockchain platform. “The we.trade platform is a live, blockchain-based trade platform. Its platform, said Sangha, “demonstrated the power of blockchain technology in an enterprise setting.”

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blockchain Examples Customer Experience Meeting 100

PYMNTS

FEBRUARY 2, 2017

The National Bank of Abu Dhabi (NBAD) announced that it has become the first bank in the Middle East and North Africa to introduce real-time, cross-border payments on blockchain, thanks to its partnership with Ripple, a U.S. company specializing in blockchain. According to Reuters , Standard Chartered is also an investor in Ripple.

blockchain 100

blockchain National Customer Experience Technology 100

PYMNTS

MARCH 2, 2016

HYPR, a biometrics security firm, and BitGo, a bitcoin security platform, joined in a partnership to bring biometric authentication to the blockchain space. The BitGo-HYPR partnership is designed to enable a seamless customer experience and fulfill security needs.

blockchain 100

blockchain Meeting Security Bitcoin 100

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. True Tickets works on the IBM Blockchain and will integrate its ticketing service into targeted components of Shubert’s ticketing operation. “At

blockchain 100

blockchain Boston US Customer Experience 100

PYMNTS

AUGUST 13, 2019

Australia and New Zealand-based ASB Bank has acquired a stake in a New Zealand startup developing a blockchain-powered trade management solution. What began as collaboration through ASB’s innovation program to solve a customer problem is now a fully-fledged business ready to launch,” Annett said in a statement. said Monday (Aug.

blockchain 134

blockchain Customer Experience Security Management 134

The Paypers

JANUARY 31, 2017

(The Paypers) ING Bank has announced that it is set to improve customer experience using blockchain technology and has trained intensely to achieve its goal.

Customer Experience 28

Customer Experience blockchain Training Technology 28

Insights on Business

FEBRUARY 10, 2019

Blockchain is one of the hottest movements in the financial services industry, but people continue to question where it exists on the hype cycle at every major conference I attend. Also, stop by booth 535 to see live demos and speak with blockchain experts. Digitizing the Flow of Goods, Information and Money with Blockchain.

blockchain 128

blockchain San Francisco Industry social media 128

PYMNTS

AUGUST 29, 2016

The blockchain has been touted as a technology to revolutionize a lot of things — moving money, clearing trades, making contracts smart and enforcing terms. That’s the view of Ron Quaranta, COO of loyyal and chairman of the Wall Street Blockchain Alliance. That, Quaranta said, is what makes the blockchain so appealing.

blockchain 117

blockchain Study Industry Innovation 117

Insights on Business

OCTOBER 9, 2017

There may be any number of factors that affect trust, including residue of the global financial crisis, poor customer experiences, rising fees, or a bevy of other possibilities. The need for renewed trust is one of the reasons for the rapidly-growing interest in Blockchain technology – secure, immutable, transparent and scalable.

blockchain 79

blockchain Metro Security Meeting 79

PYMNTS

FEBRUARY 18, 2020

There’s not much argument against self-checkout systems as a means of improving the customer experience, but at least a temporary blowback to the technology has begun. 75 percent: Share of IoT adopters who have shifted or plan to shift to blockchain. 33 percent: Portion of Target customers who use self-checkout.

Technology 160

Technology Customer Experience blockchain Data 160

PYMNTS

SEPTEMBER 24, 2019

Infosys subsidiary Infosys Finacle has announced the completion of a five-week trial of its trade finance solution using R3 blockchain technology. Two-thirds also agreed that their organizations stand to reduce their trade finance operational costs by at least 20 percent by using blockchain. In a press release Monday (Sept.

blockchain 139

blockchain Customer Experience Survey Operations 139

Perficient

MARCH 3, 2023

In our first blog in this series, Blockchain: The Secret Sauce to Supply Chain Visibility , we covered why visibility is so crucial in the supply chain for all parties and gave examples of firms using distributed ledgers to help improve customer service, reduce inventory costs, provide proactive status updates, and help mitigate risk.

blockchain 275

blockchain Management Regulation Resources 275

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

Insights on Business

FEBRUARY 3, 2019

The future is here with the convergence of technologies and capabilities including AI, robotic process automation, blockchain, advanced analytics and cloud. The Future of Work includes fully implemented intelligent, enterprise automation that transforms the employee and customer experience and enhances business impact.

Customer Experience 157

Customer Experience social media Case Study Video 157

PYMNTS

MAY 21, 2020

The company said in an announcement that business lending end users are able to have an enhanced customer experience throughout the entire time of securing as well as drawing down on a loan. Ripple had joined forces with Finastra to let banking customers use blockchain payments network RippleNet per a report in October.

Customer Experience 130

Customer Experience Lending User Experience Innovation 130

Insights on Business

OCTOBER 10, 2017

Here is a preview of our focus at this year’s Sibos: Enterprise blockchain – IBM is leading the advancement of blockchain with many projects under way in financial services including foreign exchange payments netting , private equity administration , securities lending and trade finance.

blockchain 87

blockchain Customer Experience Compliance Fraud 87

PYMNTS

APRIL 11, 2019

. “Banks are steadily transitioning to very different business models as they battle to remain the primary financial channel of their customers,” he said. “They risk becoming commodity product providers if they do not diversify and offer a customer experience that rivals those of the big tech firms and non-banks.”

Customer Experience 193

Customer Experience blockchain Fintech Data 193

PYMNTS

NOVEMBER 26, 2019

Partnerships with companies like Ripple support innovation and allow us to invest in creating better customer experiences. Digital assets and blockchain technology have the potential to make a tremendous impact on cross-border payments — MoneyGram and Ripple is an example of that.

blockchain 143

blockchain cryptocurrency Customer Experience US 143

PYMNTS

MARCH 1, 2018

announced news on Thursday (March 1) that it has entered a pilot program with enterprise blockchain solution firm Ripple and Cambridge Global Payments , the international payments provider focused on B2B and owned by FLEETCOR. Commercial payments provider FLEETCOR Technologies, Inc.

Payments 191

Payments blockchain Software Customer Experience 191

Gonzobanker

FEBRUARY 8, 2022

Instead, stories and conversations were salted with examples of fintech investments, BaaS opportunities, customer experience transformation, crypto integration, and even blockchain experiments and the potential of DeFi. Only the niched will survive. A new frontier of efficiency will arrive.

Fintech 166

Fintech Customer Experience Conference Technology 166

Gonzobanker

JULY 27, 2022

Delivering a better customer experience is not the only way for banks to gain a competitive advantage. According to Investopedia, “Forks may be initiated by developers or members of a crypto community who grow dissatisfied with functionalities offered by existing blockchain implementations.”. Banking’s Hard Fork. They’re wrong.

Strategy 88

Strategy Customer Experience Fintech blockchain 88

Bank Innovation

OCTOBER 11, 2017

EXCLUSIVE— It’s no secret that banks don’t move all that fast when it comes to new innovations, but most are starting to match fintechs at the customer experience level, according to Verizon, which provides software and internet connectivity to much of the industry.

Fintech 389

Fintech Customer Experience Software Innovation 389

PYMNTS

NOVEMBER 10, 2020

According to Throckmorton, Phixius fixes issues with the old system by using congruent regulations and leveraging blockchain technology. Phixius' technology is said to help boost fraud protection, automate manual processes and deliver better customer experiences.

Security 181

Security Fraud Customer Experience blockchain 181

PYMNTS

AUGUST 12, 2020

According to a previous announcement, Phixius enables companies to exchange payment-related data to “improve fraud protection, automate manual processes and improve customer experiences.”. The technology was to use the blockchain as well as Afinis interoperable and standardized APIs in addition to ISO 20022.

Data 198

Data Payments United States Fraud 198

PYMNTS

FEBRUARY 5, 2020

He added that “Phixius changes all of that” by using congruent regulations and “leveraging blockchain technology.”. Phixius lets businesses share payment-related data to “improve fraud protection, automate manual processes and improve customer experiences,” according to the announcement.

Data 130

Data blockchain Fraud Customer Experience 130

PYMNTS

JANUARY 23, 2018

Another is Shinhan Financial Group, based in South Korea, which also announced Monday that it is developing another blockchain-based solution to provide integrated authentication solutions for the nation’s financial services market.

blockchain 124

blockchain Customer Experience Report Groups 124

Perficient

APRIL 20, 2023

blockchain​, digital wallets​, money center banks​, emerging payment solutions, digital lending​, economic turmoil​, and fintech disintermediation). However, it’s not always obvious which of the many potential technology vendors and implementation partners will best drive an organization’s desired business goals.

Marketing 294

Marketing Marketing Strategies social media Strategy 294