Banking 2020

MAY 8, 2015

Articles via CUToday.info, Biometric Update, Bank Technology News. The impersonal touch: consumers prefer mobile over phone, in-branch: According to a recent survey, United States consumers prefer mobile banking over online, branch and telephone banking. billion over the next 10-year period.

Mobile 40

Mobile United States Survey US 40

Banking 2020

FEBRUARY 20, 2015

Articles via Banking Exchange, The Financial Brand ,Wall Street Journal and BankThink. If Coca-Cola can be disrupted, so can your bank: The banking industry has always been susceptible to disruption, but with technology and innovation being at a high point in society today, they are even more so.

Millennials 40

Millennials Innovation Mobile Samsung 40

Banking 2020

NOVEMBER 27, 2015

These digital-heavy, mobile-savvy youngsters feel free to eschew brand loyalty and shop around for options on a whim, and the constant emergence of new technologies supports fickle habits. As much as it seems customers are increasingly fickle, the Accenture survey actually suggests that banks have a strong foundation of customer trust.

Millennials 40

Millennials Survey social media Online 40

PYMNTS

MAY 16, 2016

Explore how B2B FinTech is on the cusp of change as we break down all of the statistics and surveys below. 200 community banks have cut ties with Lending Club following the sudden departure of the alternative lender’s CEO and the subsequent hit to share prices, which reverberated across other alt-finance players.

Fintech 108

Fintech Lending Fraud Cards 108

Banking 2020

FEBRUARY 6, 2015

Articles via Forbes, PYMNTS.com, Banking Technology and Bank Technology News. Meeting customers anywhere with omnichannel banking: There are more convenient, better ways to bank and consumers are quickly becoming aware of it.

Innovation 40

Innovation Mobile Digital Banking Customer Experience 40

Banking 2020

JUNE 4, 2015

According to a recent commissioned consumer survey , conducted by Forrester Consulting on behalf of eGain, on the biggest pain points of customer service journeys is the lack of knowledge among agents. Agents not knowing the answer: Offline retail (47%) and technology sectors (47%) performed the worst.

Retail 40

Retail Maine Online Study 40

Tech and Finance

APRIL 29, 2016

PWC Retail banking. In its report on Retail Banking 2020 — Evolution or Revolution, PWC optimistically ignores many of the details of its survey and concludes that banking has a great days ahead. They reduced cost-to-serve by 25 percent. Processing performance improved 45 percent.

Retail 28

Retail Regional Innovation Survey 28

Tech and Finance

APRIL 29, 2016

PWC Retail banking. In its report on Retail Banking 2020 — Evolution or Revolution, PWC optimistically ignores many of the details of its survey and concludes that banking has a great days ahead. They reduced cost-to-serve by 25 percent. Processing performance improved 45 percent.

Retail 28

Retail Regional Innovation Survey 28

Banking 2020

SEPTEMBER 30, 2014

The most recent survey from the American Bankers Association reports more than one in eight Americans have used a mobile device to deposit a check sometime in the past year. Facial-recognition or iris-scanning technologies to supersede passwords? And it’s absolutely imperative that this reality guide future endeavors in mobile apps.

Industry 91

Industry Millennials Video Mobile 91

Banking 2020

FEBRUARY 9, 2016

Growing numbers of people are mobile-only customers who have either stopped using or significantly reduced their use of other banking touch points. In Crittercism’s 2015 Banking Survey , more than half of the 235 individuals surveyed reported banking online, while more than one third use mobile apps for their banking.

Mobile 40

Mobile Industry Millennials Survey 40

Banking 2020

OCTOBER 30, 2015

With all due respect to tradition, our business is on the cutting edge, which includes a steady stream of new tools and technologies. A new study from Business Insider’s BI Intelligence graphically illustrates the erosion in branch banking services. It’s a potentially odd combination, to be sure.

Community 40

Community United States Survey Millennials 40

Banking 2020

DECEMBER 1, 2014

To be sure, in this environment of constant transformation, even the most comprehensive survey can offer little more than a snapshot in time; today’s killer app is tomorrow’s legacy technology. Even with constant platform shifts, mobile technologies cut costs while easing and enhancing personal service, even for business banking.

Mobile 61

Mobile Resources Apple Data 61

Banking 2020

OCTOBER 15, 2015

There was a time when the launch of a new mobile payment system from one of the world’s largest and most dynamic technology companies would have been a massive event. For a generation weaned on technology-enabled instant gratification, it’s the ultimate goodie. 1 , yet a survey out in September noted that only 27% of all U.S.

Mobile 40

Mobile Payments Samsung Google 40

Banking 2020

DECEMBER 1, 2014

To be sure, in this environment of constant transformation, even the most comprehensive survey can offer little more than a snapshot in time; today’s killer app is tomorrow’s legacy technology. Even with constant platform shifts, mobile technologies cut costs while easing and enhancing personal service, even for business banking.

Mobile 58

Mobile Resources Apple Data 58

Banking 2020

SEPTEMBER 10, 2015

The technology protects everything from online transactions and network remote access to social media, personal and business information. 57 percent of banking customers surveyed by our company responded that they would be at least somewhat likely to switch to another bank if free identity theft protection services were offered.

Cyber Security 40

Cyber Security Security Fraud Software 40

Banking 2020

NOVEMBER 26, 2015

The doubts about any new technology like this rest on whether consumers would be on board. If people don’t go for it, it doesn’t matter how clever the technology is. A PayPal survey last year suggested people are going further and some at least can see a future in Internet of Things payments.

Samsung 40

Samsung Payments Apple Cards 40

Banking 2020

NOVEMBER 9, 2015

Mobile technology is rapidly becoming an integral part of the way that many people manage their finances and make everyday payments, with the popularity of mobile banking apps and dedicated mobile payment tools such as Apple Pay growing all the time. Challenges ahead?

Mobile 40

Mobile Payments Regional National 40

Banking 2020

OCTOBER 20, 2015

Traditional business banking services for larger companies have been a profitability mainstay for many financial institutions, but this typically isn’t the case for the small-business segment. Those numbers are sure to grow, as surveys suggest that millennials are more likely to avoid traditional 9-to-5 jobs in favor of being entrepreneurs.

How To 40

How To Training Boston Millennials 40

Banking 2020

MAY 12, 2015

I appreciate the wisdom that comes with exhaustive surveys or 72-slide presentations, but out there in the field it can very different. With our solution, when the member approaches the credit union, walks in and gets a coffee, the technology does all the work. And we don’t know how different it is until we get out there.

Innovation 40

Innovation Digital Banking Survey Exercises 40

Banking 2020

NOVEMBER 11, 2015

However important or clever these changes are, the industry has to keep the consumer at the heart of its plans and a new survey shows exactly what customers want. Specifically, consumers want technology innovation to create more convenient ways to pay. MasterCard’s first Retail Social Listening Study , which analysed 1.6 Convenience.

Payments 40

Payments social media ATM Innovation 40

Banking 2020

SEPTEMBER 9, 2015

According to our first annual Millennial Money Mindset Survey, nearly three quarters of respondents (72%) have set financial goals, yet only 20% actually have a plan in place to achieve them. With the rise of technology, the playing field has begun to change. According to U.S. census data, millennials now outnumber baby boomers.

Millennials 40

Millennials ATM Survey Marketing 40

Banking 2020

JANUARY 21, 2016

To what extent are banks simply technology providers? It’s a question being discussed in boardrooms around the world as the financial sector grapples with advances in technology. Certainly there are genuine concerns about the security of third party firms.

Mobile 40

Mobile Payments Security Innovation 40

Banking 2020

FEBRUARY 3, 2015

A survey commissioned by the U.K. In pure business terms, all these institutions spend millions on IT security technologies, personnel and processes. The problem is the financial services industry’s lack of preparedness for large-scale assaults on the corporate networks. These numbers are troubling on many levels.

Security 40

Security Risk Management Survey Course 40

Banking 2020

MAY 14, 2015

America’s most recognizable banks, however, spend more just on technology. percent of revenue, IT spending in the banking and financial services industry is second only to the software/internet industry. According to the Fortune 500 ranking, Hershey has revenues of more than $7 billion, Motorola takes in $8.7 in the U.S.

Cyber Security 40

Cyber Security Software Study Industry 40

Banking 2020

JANUARY 29, 2016

The sophistication of cyber attacks and high risk of fraud necessitate a comprehensive anti-fraud program that includes policies, processes and technologies. According to the Association for Financial Professionals’ 2015 Payments Fraud and Control Survey , 62% of companies were targets of financial fraud in 2014.

Fraud 40

Fraud Analysis Policies Training 40