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How to: Create Innovative Solutions with Everyday Experiences

Banking 2020

How can you use everyday experiences to fuel innovation? It’s a question that Digital Insights’ Chief Innovation Officer José Resendiz regularly asks his team. NCR’s Everyday Made Easier blog wrote: Looking to Other Industries for Inspiration. NCR’s Everyday Made Easier blog wrote: Looking to Other Industries for Inspiration.

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Omni-channel innovation, not supplier contraction, critical to banking growth

Banking 2020

It is rare that industries are served well by consolidation of similar players as these rarely drive innovation and mostly seek to benefit from cost saving through scalability, operational efficiencies, and product rationalization. With all of these pressures on retail banking, the industry needs innovation more than ever before.

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Branch Transformation: Innovating to be Nimble

Banking 2020

Innovation requires understanding your client base and providing differentiated services that clients will find value in. Banks must innovate and be nimble to address emerging client needs in the neighborhoods they serve. As community banks, we must recognize and be responsive to what our clients are demanding of us.

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This Week’s Reads: Security, Innovation, Millennials

Banking 2020

Study: improved security is key to success for mobile banking: A recent survey from RateWatch revealed that while mobile banking may be struggling to attract new customers, those already using it are doing so more often.

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This Week’s Reads: Millennials, Mobile Payments, Innovation

Banking 2020

a start-up in the mobile payments industry. If Coca-Cola can be disrupted, so can your bank: The banking industry has always been susceptible to disruption, but with technology and innovation being at a high point in society today, they are even more so. What have you been reading?

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This Week’s Reads: Digital Banking, Innovation and Payments

Banking 2020

Wall Street banks want robots to do more and more of their business: As technology continues to develop and make its way into the financial services industry, big banks are cutting jobs and expanding their online presence. Will consumers adopt Facebook’s ‘Buy’ button?:

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Banking Shift: 3 Ways the Debt Industry is Changing

Banking 2020

Debt collection is an industry with deeply entrenched practices; it’s slowly growing, subject to macro economic trends and credit cycles, and rife with litigation. These are the hallmarks of a mature industry, one that isn’t expected to demonstrate extraordinary technical foresight and innovation. However, change is coming.