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Branch Transformation: Innovating to be Nimble

Banking 2020

Innovation requires understanding your client base and providing differentiated services that clients will find value in. Banks must innovate and be nimble to address emerging client needs in the neighborhoods they serve. As community banks, we must recognize and be responsive to what our clients are demanding of us.

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Omni-channel innovation, not supplier contraction, critical to banking growth

Banking 2020

It is rare that industries are served well by consolidation of similar players as these rarely drive innovation and mostly seek to benefit from cost saving through scalability, operational efficiencies, and product rationalization. The fundamental gap for both firms is not scale.

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This Week’s Reads: Digital Banking, Innovation and Payments

Banking 2020

Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella. Community banks must examine what cultural, operational and marketing shifts will happen when they adopt digital banking initiatives.

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Banking Shift: 3 Ways the Debt Industry is Changing

Banking 2020

Debt collection is an industry with deeply entrenched practices; it’s slowly growing, subject to macro economic trends and credit cycles, and rife with litigation. These are the hallmarks of a mature industry, one that isn’t expected to demonstrate extraordinary technical foresight and innovation. However, change is coming.

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Q&A: What SEO Can Offer the Financial Services Industry

Banking 2020

To further understand the search marketing industry, Sabrina Sexton, Product Manager at Digital Insight, sat down with Angie Gibson, a digital marketing expert, to pick her brain and learn firsthand from a leader in the industry: Sabrina: Angie, I’m first curious about how you got involved in search marketing.

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Q&A: What Search Engine Optimization Can Offer the Financial Services Industry

Banking 2020

To further understand the search marketing industry, Sabrina Sexton, Product Manager at Digital Insight, sat down with Angie Gibson, a digital marketing expert, to pick her brain and learn firsthand from a leader in the industry: . Sabrina: Angie, I’m first curious about how you got involved in search marketing.

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IT Transformation: How Banks Are Driving Digital Technologies

Banking 2020

Banks have one of the largest IT budgets of any industry, but what exactly are organizations getting for the money? Powering innovation starts with transforming technology and its use. And when it comes to who has the most to gain, not every industry is the same. Banks Move from ‘Old IT’ to ‘New IT’.