PYMNTS

SEPTEMBER 14, 2016

Through its wholly owned subsidiary, Allpoint Network, Cardtronics is growing its global ATM footprint. Allpoint Network , a surcharge-free ATM network with 43,000 ATMs in the United States, announced the latest bank to join its ATM channel — First Tennessee Bank.

ATM 100

ATM Tennessee United States National 100

PYMNTS

APRIL 23, 2020

Banks looking to meet customers’ standards must have a holistic view of the digital experience and consider all aspects of their operations rather than prioritizing one over another, according to KeyBank Executive Vice President and Head of Digital Banking Jamie Warder. “We

System 226

System Digital Banking Guidelines Online 226

Alex Jimenez

MAY 28, 2024

For instance, a few years ago I came across a customer opinion survey that said that if the top ten US banks don’t address “customer frustrations,” the researchers project 11% of their consumer deposit customers will flee. This widely known fact has protected banks from each other and from new entrants.

Survey 87

Survey Strategy ATM US 87

PYMNTS

APRIL 19, 2017

From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. About the Tracker.

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

AUGUST 22, 2019

consumers who are frustrated with their current banking experience. We give users a banking app and Visa debit card that matches their lifestyles,” says Nicolas Kopp, US CEO, N26 Inc. “We created a mobile, fast and easy way to bank.” . “We are excited to now open up N26 to the millions of U.S.

US 157

US San Francisco United States Chicago 157

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Civilization has progressed enough that many of us know it’s wrong to demonize a group of people due to a personal characteristic, as it isn’t based on evidence or reason, and it simply shows base prejudice. Innovating The ATM Beyond Cash.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JULY 11, 2019

The company plans to also roll out additional perks as well as two free withdrawals monthly at automated teller machines (ATMs) across the country. And, according to the announcement, N26 partners with Axos Bank to offer a Visa debit card and FDIC-insured checking account. also looks to debut Metal — a premium tier account — to U.S.

Mobile 121

Mobile US United States FDIC 121

NCR

OCTOBER 13, 2017

As easy as it might be to perceive a big divide between the modern-day mobile space and more traditional, physical banking via the branch and ATM , it’s becoming increasingly clear that these channels can function in harmony and complement one another. Bringing the ATM and mobile together.

ATM 96

ATM Innovation Mobile America 96

Bank Innovation

MARCH 5, 2018

EXCLUSIVE – Most Bank of America users do their deposits online or through ATMs, only 25% of them make deposits at branches. And yet, branches are still important to the bank. When it comes to opening an account with us, 80% of that happens in our financial centers,” Michelle Moore, head of innovation at BofA.Read More.

ATM 210

ATM America Innovation US 210

PYMNTS

OCTOBER 6, 2020

In today’s top news in digital-first banking, Bank of America has launched its Life Plan program, while United Airlines and Chase Card Services launched a United Gateway credit card. unveiled its new generation of automated teller machine (ATM) operating software. BoA Expands Into Digital Financial Planning for Consumers.

Cards 176

Cards ATM Georgia America 176

PYMNTS

APRIL 5, 2019

“We have been very encouraged by the initial results of our center redesigns and expansions,” said Aron Levine, head of Consumer Banking and Investments for Bank of America. This work has enabled us to have more in-depth conversations with our clients about their financial plans and priorities.”.

America 128

America ATM United States Cleveland 128

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. They have strong loyalty and trust [in] us. Achieving the Self-Service Dream.

Nevada 131

Nevada Innovation Security ATM 131

PYMNTS

SEPTEMBER 17, 2020

In an interview with Karen Webster, Mike Diamond , general manager of digital banking at Mitek , said it’s unlikely that customers will revert back to their branch-intensive, pre-pandemic banking behaviors. And using what might be perceived as a ‘germ-laden’ ATM is not exciting to a lot of people.”.

Mobile 296

Mobile Digital Banking ATM Industry 296

PYMNTS

FEBRUARY 28, 2020

Our customers are increasingly engaging with us digitally,” said Capital One spokesman Derek Conrad. “We We continue to see steady growth in mobile banking, online banking, enhanced ATMs, remote deposit capture, etc.,

Capital 209

Capital ATM Customer Experience Cards 209

PYMNTS

MARCH 1, 2020

It is a great opportunity for us to cater to blue-collar workers in association with Niyo Bharat. This strategic partnership will facilitate workers in this segment with a bank account and empowering them [with] digital banking [solutions] as well as financial security.

Fintech 130

Fintech ATM National Maine 130

Gonzobanker

FEBRUARY 20, 2021

GonzoBanker mothership Cornerstone Advisors’ recent What’s Going On In Banking 2021 research points to digital account opening being the top bank tech replacement priority in mid-size banks for the third year in a row. Digital banking providers answered the demand with digital account opening solutions.

Digital Banking 97

Digital Banking Lending ATM Atlanta 97

PYMNTS

OCTOBER 28, 2019

“Giving Discover Bank customers the ability to send and receive money between friends and family is a natural extension of our commitment to offer a seamless, full-service digital banking experience,” said Ram Subramanian, vice president of deposits at Discover. “We Discover also has a no-fee nationwide network of 60,000 ATMs.

Payments 101

Payments ATM Mobile Cards 101

PYMNTS

MARCH 14, 2017

New digital authentication tools are allowing India’s rural consumers to open bank accounts in the blink of an eye. As India moves to a cashless society, new digital banking tools — such as iris scanning technology — are being adopted by the nation’s banks to help verify customers’ identities.

Digital Banking 127

Digital Banking Tools ATM Technology 127

Gonzobanker

MAY 12, 2020

There have been all sorts of discussions about the impact of COVID-19 on branches, customers and banking activity. At Cornerstone, we had a novel idea: instead of people like us droning on about what’s happening at financial institutions, why not hear what bankers who are living this every day at the front line have to say?

Trends 140

Trends ATM Survey Tampa 140

Gonzobanker

DECEMBER 8, 2021

According to CB Insights, US fintechs raised $14.6B 267 on the list is Thought Machine , a company started only six years ago that recently announced signed core system deals with Chase and Arvest Bank. Hot embers continue to glow in the fintech market that GonzoBanker mothership Cornerstone Advisors serves. in the most recent quarter.

Fintech 209

Fintech Los Angeles Lending Analytics 209

PYMNTS

JUNE 1, 2017

According to a report , consumers in the country will be able to register for the service via their fingerprint in banks that are linked to Eazy’s network. After that, they can use their fingerprint at any ATM or point of sale terminal instead of using a card.

Payments 100

Payments ATM System Report 100

NCR

MAY 18, 2017

One concept that looks as if it will have a big part to play in the evolution of the sector over the coming years – particularly in the US – is person-to-person payments. The post US millennials driving P2P payments growth appeared first on Banking.com. That proportion rises to 62 percent of millennials.

Millennials 45

Millennials US Payments America 45

Bobsguide

JUNE 3, 2022

The new Banca Carige smart branches operate in parallel with the traditional network and utilise greater automation and innovative digital banking capabilities enabled by Auriga’s #NextGenBranch solutions. ” Commented Vincenzo Fiore, CEO of Auriga.

Video 78

Video Customer Experience Operations Digital Banking 78

PYMNTS

MAY 30, 2019

“Miami’s tech scene is experiencing positive growth and we see a lot of opportunity for disruption in the region,” Pablo Sanchez, head of retail banking and wealth management for HSBC in the U.S. Our customers in South Florida will have a chance to experience an entirely new way of banking thanks to Pepper. bank to deploy a robot.

Miami 108

Miami New York City Florida Seattle 108

NCR

JULY 5, 2017

Finding the right balance between physical and digital channels and approaches to banking is crucial for providers wanting to guarantee the highest possible levels of satisfaction for their customers – particularly in the millennial age group. That point was underlined in the latest US Retail Banking Satisfaction Study from J.D.

ATM 81

ATM Millennials Customer Experience Tools 81

PopularBank

JUNE 10, 2021

Popular Bank has branches in New York, New Jersey, and Florida, and provides 24/7 digital banking solutions and access to 55,000 ATMs through the Allpoint network. Find out more about Popular Bank’s commitment to community service at PopularBank.com/About-us/.

New Jersey 98

New Jersey New York Florida Community 98

PYMNTS

APRIL 2, 2019

MOXY bank , preparing to be one of the first new community banks to launch in the U.S. in decades, has announced that it is working with technology solutions company NYMBUS to integrate its core digital banking and payment services.

Community Bank 117

Community Bank Community FDIC Washington 117

FICO

MARCH 30, 2023

Because of the rapid shifts in consumer behavior, the trusty ATM is becoming hard to find in the wild. The ATM population peaked at around 470,000 total devices in 2019 , but dropped to 456,000 in 2022. As banks close branches, even more ATMs are going with them. With fewer ATMs, the availability of cash is decreasing.

Fraud 52

Fraud ATM South Carolina Management 52

PYMNTS

SEPTEMBER 24, 2019

Nearly one-third of millennials would prefer to do their banking exclusively online and eschew branch locations entirely. Digitally-focused CUs are reaping the rewards of this market demand and saving money by limiting the number of branch locations and ATMs that need to be maintained.

social media 111

social media Millennials Illinois Strategy 111

PYMNTS

AUGUST 22, 2016

Banking execs argue that branches fill a key role for customers – and closing them en masse runs greater odds of further lowering revenue more than it would save costs. “Our customers still want to visit us,” Jonathan Velline, Wells Fargo’s head of ATM and store strategy, told Reuters in an interview.

FDIC 100

FDIC ATM Community Bank Digital Banking 100

Jeff For Banks

MARCH 14, 2020

Additionally, we encourage you to consider signing up for Electronic Funds Transfer (EFT) for your on-going premium payments as well as policy benefit payments you receive from us on a routine basis. To help you stay healthy and take care of yourself we are sharing some useful third-party resources.

ATM 78

ATM Policies US Management 78

NCR

DECEMBER 27, 2017

It has certainly been an interesting year, with highlights including the 50 th anniversary of the ATM, brand new real-time payment systems being introduced and ongoing preparation for a regulatory shift that could transform the industry as we know it. 50 years of the ATM. The humble ATM celebrated its 50 th birthday in June 2017.

ATM 76

ATM Fraud Industry Security 76

PYMNTS

JUNE 29, 2020

The Palo Alto, California startup said the no-fee account is the company’s latest move to build a next-generation banking service that is branchless, automated and optimizes every dollar. A debit card can now be added to the Wealthfront Cash Account to make purchases and get cash from a nationwide network of fee-free ATMs.

Fintech 151

Fintech California New York ATM 151

PYMNTS

OCTOBER 6, 2020

In an interview with PYMNTS, Melissa Jankowski , head of debit and ATM services at FIS , said that as cancellations and postponements mount, financial institutions (FIs) and merchants can be proactive in reaching out to customers in anticipation of disputes – and can effectively battle scammers, too.

Fraud 205

Fraud Exercises Examples New York 205

Celent Banking

JULY 6, 2016

I have so many to manage, I use Trend Micro’s Password Manager to ease the pain. Dan Latimore blogged about the rapid increase in the number of US financial institutions employing biometrics within their mobile apps here. Banks shouldn’t stop there, however. At ATMs – it contributes to skimming fraud.

Branch Design 113

Branch Design Survey New York ATM 113

Current

DECEMBER 31, 2020

Well, COVID-19: It became an accelerator to digital banking AND we were in the epicenter in NYC, about a third of us at Current became sick (but we all are now healthy and safe!)

New York 71

New York ATM Community Tools 71

Gonzobanker

SEPTEMBER 21, 2023

Digital: Pigskin Pick-Ups Bankjoy , a digital banking provider, had a funding round led by the Curql Collective Credit Union Service Organization. NCR announced plans to separate into two independent, publicly traded companies: NCR Voyix , focused on digital commerce, and NCR Atleos , focused on ATMs.

Fintech 103

Fintech Software Illinois Lending 103