PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

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Digital Banking Fraud ATM Mobile 181

PYMNTS

APRIL 23, 2020

Branch visits are vital to customers’ financial lifestyles, despite mobile and online banking’s growing popularity. One bank working to ensure its in-branch systems match its online capabilities is Cleveland, Ohio-based KeyBank , which operates 1,197 branches across the country and handles more than $137 billion in assets.

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System Digital Banking Guidelines Online 226

PYMNTS

NOVEMBER 8, 2017

Since smartphones haven’t learned how to print paper money, people still must turn to ATMs for that. In fact, the number of ATMs in the U.S. On top of that, they want better security and ease of use, including new technologies like biometric authentication and more granular functions like specifying bill denominations.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Companies that didn’t have online shopping channels couldn’t sell their products, while eateries that didn’t provide online ordering for delivery or pickup couldn’t serve their diners. Innovating The ATM Beyond Cash.

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Maine ATM Innovation Millennials 130

PYMNTS

DECEMBER 10, 2020

The overall use of digital banking tools has also shot up, with 46 percent of consumers claiming they have increased their use of online or mobile financial tools since the start of the global health crisis. Developments From Around The World of Digital-First Banking.

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ATM Tools Study Mobile 233

PYMNTS

NOVEMBER 2, 2020

While much has been written about India’s vast unbanked population — roughly one-eighth by the World Bank’s estimates — the more important issue to really look at is how much of India ’s population is under banked , Mandar Agashe , founder, managing director and vice chairman of Sarvatra Technologies told Karen Webster.

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Fintech ATM Community Bank Cards 210

PYMNTS

DECEMBER 28, 2020

Developments From The World Of Digital-First Banking. The total number of banks in the U.S. declined by 7 percent over the past five years, for example, and some credit unions are also reportedly considering more physical branch shutdowns as their members move online.

ATM 182

ATM Meeting United States Industry 182

PYMNTS

JULY 3, 2019

“By combining Via Varejo’s expertise in financial services with Airfox’s advanced technology, we are able to offer our customers even more ease and convenience,” said Felipe Negrão, chief financial officer, Via Varejo.

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Digital Banking ATM America Security 100

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. A driver of change.

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ATM Mobile Strategy Fraud 85

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. Being in the top ranks for CU education is not enough to ensure success, however.

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Nevada Innovation Security ATM 131

PYMNTS

FEBRUARY 28, 2020

The banking industry is undergoing a sea change in the new decade, with online and mobile banking growing ever more popular among customers, and challenger banks and FinTechs disrupt the market with new technologies. Digital-first technologies are also being used for charitable purposes.

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ATM Study Analytics Meeting 159

PYMNTS

JANUARY 13, 2021

Financial technology has become a quickly expanding vertical in the country of almost 100 million, with the COVID-19 health crisis having moved shopping activity online and left consumers seeking contactless payment choices.

Digital Banking 141

Digital Banking ATM Capital Regional 141

PYMNTS

APRIL 5, 2019

Bank of America said it’s going to modernize more than 50 percent of its branches to match the changing way people bank, according to a report by Reuters. The modernized branches will have more interactive technology and a layout that will help customers who need longer visits for more complicated issues. “We

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America ATM United States Cleveland 128

PYMNTS

JULY 31, 2020

percent of members who are interested in services from challenger banks say it is partially because they believe they offer easy-to-use and convenient services. Thirty-two percent say that it is easier to use their online services. The ability to use ATMs from any other FI without restrictions is also a draw for 34.8

ATM 156

ATM Digital Banking Online Mobile 156

PYMNTS

MARCH 2, 2020

How important are humans to your retail banking experience? It’s a fair question given that ATMs and mobile banking can now make the whole “teller in a window” thing disappear permanently. It’s one of the themes explored in the February 2020 Digital-First Banking Tracker® , done in collaboration with NCR Corporation.

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ATM Millennials Retail Video 191

PYMNTS

FEBRUARY 28, 2020

The bank has a service called MoneyMax that is powered by artificial intelligence (AI), and it’s meant to encourage users to earn money on saved money and spend less on bills and online purchases. The bank’s flagship branch will be opened soon on the Avenue de la Toison d’Or in Brussels.

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ATM Apple Online Management 198

PYMNTS

FEBRUARY 28, 2020

Our customers are increasingly engaging with us digitally,” said Capital One spokesman Derek Conrad. “We We continue to see steady growth in mobile banking, online banking, enhanced ATMs, remote deposit capture, etc.,

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Capital ATM Customer Experience Cards 209

PYMNTS

APRIL 22, 2020

The FinTech has enabled free access to its Temenos Learning Community Online platform. This service previously was only available for an annual subscription and consists of more than 400 courses on advanced analytics, digital and core banking, financial crime and other subjects. About The Tracker.

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Analytics Data America Cleveland 141

ZootBlog

FEBRUARY 12, 2016

The experience left me wondering, with today’s technology how could this be possible. There seemed to be several pain points in this lengthy process—from a lack of updated technology to systems that don’t talk to each other. In fact, nearly 15 years ago I opened an ING account entirely online. A recent survey conducted by J.D.

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Community Bank Community Technology ATM 63

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

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ATM Fraud Study Regional 151

PYMNTS

MARCH 31, 2020

Tokyo, Japan’s digital banking startup Kyash has closed a $45 million Series C funding deal co-led by Greenspring Associates and Goodwater Capital, Kyash said in a statement on Sunday (March 30). The FinTech has raised $73 million to date to expand its digital banking offerings. Past investors include Jafco Co.

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Fintech Capital Groups ATM 201

NCR

MARCH 3, 2017

One of the big challenges facing large retail banks today is how best to manage their branch network. The growth in digital banking options is making it increasingly difficult for financial institutions to justify the cost of a large branch network, but there are many customers who still want face-to-face service from their bank.

Digital Banking 40

Digital Banking Metro ATM Online 40

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. .

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Survey Cards Millennials ATM 183

PYMNTS

MAY 28, 2020

Consumers, he predicted, will want to conduct simpler transactions, such as deposits and withdrawals, through the use of mobile devices or at ATMs. In this way, digital transactions will continue to increase. Business Banking, Too. Other banks that have not made these investments will be a bit more challenged.”.

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ATM Examples Digital Strategies Operations 174

PYMNTS

SEPTEMBER 23, 2020

That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation. Recreating The Card For A Digital-First World .

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Cards Meeting Mobile Digital Strategies 283

PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. So, how can credit unions work to stand out from their competitors when every bank is digital-first?

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Data Digital Banking Innovation Fintech 152

PYMNTS

JUNE 29, 2020

Wealthfront , the online investment service firm, has added checking features to its app. The Palo Alto, California startup said the no-fee account is the company’s latest move to build a next-generation banking service that is branchless, automated and optimizes every dollar.

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Fintech California New York ATM 151

PYMNTS

SEPTEMBER 24, 2019

The financial world has become more and more entrenched in digital channels, much to customers’ delight — 59 percent of FI consumers want to open banking accounts online rather than do so at a branch. Nearly one-third of millennials would prefer to do their banking exclusively online and eschew branch locations entirely.

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social media Millennials Illinois Strategy 111

PYMNTS

APRIL 10, 2020

As he told Webster, taking an individual’s relationship with their financial institution (FI) as an example, an omnichannel experience (at a high level) offers the ability to interact with the FI in the physical or digital realm using any device. Mindset and Technology Shifts. may be more comfortable with desktops, Samy offered. “We

Examples 168

Examples Mobile Security Technology 168

PYMNTS

APRIL 11, 2019

After the June 2007 announcement of Apple’s first-ever iPhone and the ensuing buzz around iOS apps, financial institutions (FIs) began developing offerings to ease digital banking. Twelve years later, however, mobile banking has become ubiquitous across much of the global financial ecosystem. Alexander said.

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Mobile ATM Innovation Strategy 123

PYMNTS

JUNE 21, 2019

Consumers are shopping, gaming and streaming entertainment online — everything is increasingly becoming digital-first, particularly for younger consumers, and credit unions nationwide know they must compete on those grounds. The challenge lies in the “how.” It can be a better offering going forward. Using Data To Build What’s Next.

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Fintech Fraud ATM Data 163

Banking 2020

FEBRUARY 17, 2015

Just as the onset of online banking capabilities upended traditional industry practices, the slew of mobile banking apps now on the market, and the heavy adoption of those technologies by ‘millennials’ in particular, was bound to make even online banking look old-fashioned. It almost seems inevitable.

Mobile 40

Mobile Online Millennials Course 40

PYMNTS

MARCH 18, 2019

The financial institution on Monday (March 18) “began offering checkless accounts with access to its mobile app, branches and ATMs for $4.95 The accounts come with debit cards, digital payments and free check cashing, but do not allow overdrafts.”. The percentage of unbanked people in the U.S. households remain unbanked.

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America Survey FDIC System 175

PYMNTS

MAY 7, 2018

The goal of shared branching , Hanisch explained, is to give small and medium-sized credit unions some of the scale of its big banking counterparts by making their various locations and ATMs interchangeable from a consumer perspective. We see it as a key competitive tool.”. Do Physical Branches Still Matter?

ATM 100

ATM Online Survey United States 100

Gonzobanker

JUNE 26, 2020

Eighty-one percent of FI executives surveyed by Digital Banking Report believe there will be an even greater remote working opportunity in the future. Meanwhile, bank and credit union customers are learning, by necessity, how to access their accounts, sign critical documents and close on loans without going to a branch.

Survey 158

Survey Exercises Guidelines Operations 158

Payments Source

SEPTEMBER 28, 2016

NCR, which is primarily known for its ATMs and point of sale hardware, is taking more steps into digital banking.

ATM 60

ATM Digital Banking Online Technology 60

PYMNTS

JUNE 22, 2016

“This year’s report demonstrates the growing reliance on our mobile devices to navigate daily life and manage our finances, including significant growth in mobile banking and emerging payments,” Michelle Moore, head of digital banking at Bank of America, said in a press release announcing the study’s results.

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America Payments Mobile Survey 101