Banking 2020

MARCH 20, 2015

Articles via American Banker, Bankrate, Financial Brand and Bank Innovation. Will your phone replace an ATM card?: It’s hard to imagine going to an ATM and not typing in your PIN. Is there hope for community banks?: A recent survey found that Americans feel very positively about community banks and credit unions.

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Community Bank Community ATM Innovation 40

The Financial Brand

AUGUST 31, 2021

The post 9 Tech and Payment Trends Shaping Community Institutions’ Future appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Banks and credit unions must 'lean into' technology to a much greater degree if they hope to prevent consumers from straying to fintechs.

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Trends Community Payments Banking Trends 42

Long Lasting Ideas

FEBRUARY 23, 2016

Ok kids, it’s time to loosen your tie and consider some unconventional ways to boost your bank’s brand. These are ideas that shatter the notions of conventional bank marketing: Have a little fun at the expense of your competitors: One major bank brand uses green bicycles and a marching band to pump up its brand.

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Branding Alabama Community ATM 40

NCR

MARCH 17, 2016

Skimming, shimming, sniffing …no they’re not symptoms of the latest flu bug but this outbreak is equally as unhealthy for the ATM community. ATM attacks and crimes have been extremely active over the past year. ATM operators need to keep in mind that card data breach is not just occurring at the card-entry bezel.

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ATM Trends Security Cards 40

The Financial Brand

DECEMBER 16, 2021

The post Why (and How) a Community Bank Cultivates Crypto & Cannabis Clients appeared first on The Financial Brand - Banking Trends, Analysis & Insights. A small Florida bank seeks to fill a niche by serving riskier businesses — nationally — that other financial institutions shy away from.

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Community Bank Community Florida Banking Trends 34

ABA Community Banking

FEBRUARY 11, 2019

This generation has unique values that financial service brands have been getting wrong The Economy Financial Research Feature Financial Trends Technology Payments Customers Branch Technology/ATMs Tech Management Feature3 Fintech.

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ATM Trends Branding Fintech 87

Independent Banker

JUNE 29, 2015

Interactive video ATMs draw attention as an alternative retail delivery option. ATMs with video connections to bank staff in a centralized back office have been getting a lot of buzz within the industry. Video ATMs are roughly 1.5 By Katie Kuehner-Hebert. James Johnson, PCSB Bank.

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PYMNTS

FEBRUARY 15, 2019

There is something of a strange dichotomy when one looks at the types of things bank brands are developing, particularly around mobile and digital banking services, and the kinds of things consumers say they want. Branches are becoming inviting spaces that are developing to make community members come in and feel welcome,” she said.

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PYMNTS

NOVEMBER 27, 2020

I think pawn shops provide an invaluable service, they’re an invaluable part of a community,” Summa said, noting the reality that there are currently over 40 million unbanked Americans who have no access to check, ATMs, credit cards or loans. But he says pawnshops cater to all manner of customers that defy stereotypes.

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social media Software ATM Lending 218

NCR

APRIL 22, 2016

We recently spoke to Rob Mills, Vice President of Technology at Rivermark Community Credit Union to discuss the credit union’s new digital banking experience, how they “fail faster,” and how they continue to evolve with the digital banking world. In a few sentences, can you tell us about Rivermark Community Credit Union?

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Community Resources US ATM 40

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. We are in awe. Seriously in awe.

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Independent Banker

JANUARY 27, 2016

“It’s becoming more and more important for community banks to emphasize that they have the same products and services as large banks.” Eric Morse counters megabanks through judicious marketing and branding. Mental cobwebs of outdated perceptions can sometimes be hard for a community bank to shake off. Eric Morse, Needham Bank.

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Community Bank Community Boston Branding 70

Social Assurance

NOVEMBER 25, 2014

One of the most important aspects of navigating a social brand (and life) is learning how to say thanks and mean it. . But the financial brands who do it best create a culture of gratitude. You don’t have to create a magical ATM to thank customers. I call this the “currency of gratitude”. Engagement'

Branding 22

Branding Video Community ATM 22

Independent Banker

MAY 26, 2016

Examples of financial institution payment innovations include the development and introduction of Electronic Funds Transfer systems, such as ACH and wire transfers, credit and debit cards, ATMs, online access to services beyond the branch and online bill payment services.

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Community Bank Community Innovation System 70

Banking 2020

OCTOBER 30, 2014

Financial institutions are always looking for new ways to attract customers and give the best look and feel to their brand. Dianne shared insight on Banner Bank’s recently redesigned website and new marketing initiatives to further their approach as a “ super community bank.”. Dianne Larsen, Banner Bank.

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Community Bank Branding Marketing Mobile 95

Gonzobanker

FEBRUARY 20, 2021

Two bank brands that jump out in that mix are Zions and Wintrust , publicized clients of both Terafina and NCR’s larger bank D3 platform. acquisition of ATM solutions provider Cardtronics is emblematic of how much ATMs, ITMs and POS hardware solutions are part of the company’s story. The deal makes a whole lot of sense for NCR.

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Digital Banking Lending ATM Atlanta 97

Social Assurance

DECEMBER 4, 2020

Our Annual Marketing and Compliance Survey and Report sought to better understand how some of these changes affected the financial services industry and how community financial institutions responded to the challenges. Over the past two years, LinkedIn use among financial brand respondents grew over 25%. How did your brand compare?

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Compliance Marketing Report social media 15

Jeff For Banks

MARCH 14, 2020

Highlight brands that are supporting their hourly employees even in lieu of significantly declining revenues. As the spread of coronavirus, known as COVID-19, continues to be a growing concern across the country, we’re taking extra precautions to protect you, our teammates and the communities we serve. In case we need it.

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ATM Policies US Management 78

Jeff For Banks

FEBRUARY 23, 2013

Participate in community events and represent the FI within the community. Join one community organization consistent with FI strategy and employee interests/values and be active in the organization''s leadership. Assist the Board in setting organizational policy and develop procedures to follow policy.

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Training Leadership North Carolina Resources 84

Gonzobanker

OCTOBER 21, 2015

Tripodi told bankers to look for the functional, emotional and societal benefits of our brands and to tell better stories to broaden appeal. The societal benefit of financing our communities has to beat sugar water, right? Or, maybe it was the lack of some pretty big brands normally seen there.

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Gonzobanker

NOVEMBER 29, 2016

The lowly ATM has been sitting in the corner for the last couple of decades, quietly doing its job. ITMs are basically ATMs with enhanced functionality, including video chat capabilities back to a centralized teller. A large majority of community and regional FIs differentiate themselves with outstanding personal service.

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Video Strategy Branch Strategies ATM 60

Gonzobanker

NOVEMBER 29, 2016

The lowly ATM has been sitting in the corner for the last couple of decades, quietly doing its job. ITMs are basically ATMs with enhanced functionality, including video chat capabilities back to a centralized teller. A large majority of community and regional FIs differentiate themselves with outstanding personal service.

Video 60

Video Strategy Branch Strategies ATM 60

PYMNTS

FEBRUARY 13, 2017

When goods are sold, FedEx will manage packing and shipping the goods in customized and branded boxes. Boxes will be branded to the retailer, not FedEx). The new automated banking centers feature the option to use an ATM or video chat with employees at other branches, according to BoA spokeswoman Anne Pace.

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PYMNTS

JUNE 22, 2017

When it comes to helping their community and the planet, consumers appear to be ready to put their money where their values are. Nearly a third of consumers today make purchases from brands that reflect their social and environmental values, according to a recent survey.

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Millennials Digital Banking Survey Tools 117

Banking 2020

JULY 1, 2015

From big banks to community credit unions, financial institutions of all sizes can learn lessons from community engagement programs that are being implemented across the country. A great example of this is connecting with the local community through local grants and marketing giveaways. Any of the same?

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South Carolina North Carolina Community Virginia 40

William Mills

MARCH 30, 2017

The first day was dedicated to credit unions with sessions about Best Practices for Credit Unions, Omni-Channel Banking – Is the Branch Dead or Is it the Future and How to Best use Branding. Thursday’s keynote featured Mary Mack, head of community banking from Wells Fargo.

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Fintech Labs Insights

OCTOBER 31, 2016

But the news that NCR has signed a deal with the largest financial institution in India to deploy more than 7,000 ATMs throughout the country over the next seven years is a great reminder of India’s role in the growth of Asian fintech. The ATMs also feature NCR’s proprietary anti-skimming technology.

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ATM Georgia Management Fintech 12

Fintech Labs Insights

JUNE 25, 2015

BancVue -owned Kasasa is known for giving community financial institutions (CFIs) a leg up against top-tier banks. 685,000+: Number of Kasasa-branded accounts opened since its 2009 launch. 156 million: Amount paid out in Kasasa rewards, cash-back, and ATM fee reimbursement. 1,801: Number of client branch locations.

Austin 12

Austin ATM Community Branding 12

CB Insights

AUGUST 23, 2018

Branded cards. The deposits function includes Chase QuickDeposit (digital check deposit) as well as Chase’s new service, cardless ATMs. By using near-field communication (NFC), physical cards are no longer needed for Chase customers to use ATMs. Chase offers 5 branded cards, 3 no-fee cards, and 2 Chase Sapphire cards.

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Cards Mobile Strategy Branding 76

Banking 2020

MARCH 12, 2015

Sure, in an environment where the branch and the ATM have to co-exist with custom mobile apps, omni-channel isn’t just important, it’s inevitable. After all, the customer isn’t thinking of it in terms of branch vs. ATM vs. mobile app; to them, it’s just the bank and the customer, and everything else is communication and transaction.

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Fintech Labs Insights

AUGUST 27, 2016

I know you’ve heard this all before from me 11 years ago (yikes), The Wall Street Journal last year (Capital One) and The Financial Brand numerous times. It’s a great spot for coffee, and banking, if you are into popping into a branch (or just the ATM). So when demand meets supply, there are opportunities.

United States 12

United States Meeting Branding Community 12

Gonzobanker

FEBRUARY 16, 2016

In the early days of debit cards these networks were considered regional, and FIs with locations in various geographic areas typically belonged to many different networks in an effort to give their cardholders greater reach of coverage at the ATM. This is where you can really leverage your brand. household has 2.9

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Management Payments Cards Regional 60

PYMNTS

MAY 16, 2016

Those who stand against “chip-and-choice” noted that the PIN is more secure and not really likely to create much in the way of friction, given that consumers already use PINs at ATMs. This new policy addresses many of the longstanding concerns shared by the entire civil rights community about predatory payday lending.

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Google Data Policies Lending 101

Tech and Finance

JULY 13, 2016

Jim Marous, co-publisher of The Financial Brand, said the J.D. The inability for the majority of regional and mid-sized banks to keep pace with investment in digital technology became more apparent in the most recent survey, with online, mobile and ATM satisfaction levels all being below 2015 levels,” according to Marous.

Regional 28

Regional Mobile Millennials Study 28

Gonzobanker

DECEMBER 22, 2015

To those community bankers claiming their growing Compliance departments say no to everything. Community bank marketing resources. Two very strong and focused community banks unite to combine big bank reach with community bank style and make the bet that it can scale to $15 billion and beyond. Did we hear a whaaaa?

Community Bank 60

Community Bank Apple Community Technology 60

Fintech Labs Insights

APRIL 3, 2015

That has led to eerily empty branches ( not exactly a great branding statement ) which no longer generate enough new business to pay their way ( though they often still support large legacy deposit bases making them seem profitable ). Visible reinforcement of the brand (i.e. Consider the four cornerstones of branch value: 1.

ATM 12

ATM Retail Branding Strategy 12

CB Insights

MAY 15, 2019

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards.

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Innovation blockchain Technology Groups 78