PYMNTS

MARCH 14, 2017

In addition, enhanced solutions — including new security features, wireless communication technology, the need for paperless receipts and prevention of fraudulent transactions — will continue to make the terminals a popular choice for merchants and their customer base.

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

JUNE 27, 2016

This, everyone, is the Apple Pay story, 20 months post-launch. . Working with our partner, InfoScout, we fielded our latest quarterly consumer study of Apple Pay adoption and usage in early June and just completed our analysis. We now have observations every quarter since the launch of Apple Pay. PLEASE GIVE ME A TRY!

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

NOVEMBER 19, 2020

consumers now make purchases within retailer apps — a significant jump from the 21 percent who did so pre-pandemic. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. No surprise: The trend has been toward contactless. That’s up from 4.9 percent of U.S.

Google 254

Google Mobile Apple Survey 254

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 The fact remains that price is a competitive advantage or threat, depending on which side of the pricing war you’re on.

Retail 137

Retail UX Cards Branding 137

PYMNTS

NOVEMBER 21, 2019

As retailers and payment service providers look for what might be their best 5G edges, clarity is emerging about the pace of the global rollout of that new and faster mobile network technology. News emerged in late October that Apple is assembling suppliers to launch the company’s first 5G iPhones. Retail and 5G.

Mobile 100

Mobile Apple Samsung Retail 100

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Oh, how the times have changed.

Retail 100

Retail Software User Experience Payments 100

Celent Banking

DECEMBER 11, 2014

One of the constants over the last few years in our annual Top Trends in Retail Payments report (coming up again in January 2015) has been our commentary on the ups and (mostly) downs of NFC and contactless payments. Without a doubt, the biggest event in payments in 2014 was the launch of Apple Pay.

Apple 177

Apple User Experience Trends Retail 177

Perficient

AUGUST 4, 2020

Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices. Just having technology is only half the solution; for mobile, the user experience is vital.

Mobile 352

Mobile Management Retail User Experience 352

Gonzobanker

DECEMBER 2, 2014

As a banker, clearly the first thing I had to do was run out and test Apple Pay. But as I make my way around to different clients, family and friends, I’m a bit surprised at how few people that moved to the new phone have tried Apple Pay. One interesting side effect of my three-week experiment is worth noting. Cheers, DJ.

Apple 110

Apple Cards Mobile Strategy 110

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

FEBRUARY 7, 2020

He said per reports, “The economic cost of building siloed systems in a world where citizens travel globally is really stupid, and where crime travels globally is even more stupid, and where technology is completely global is even three times more stupid.”. India’s Gaana Streaming Service Far Surpasses Apple, Spotify. and Canada.

Google 123

Google Retail United States Online 123

PYMNTS

JANUARY 16, 2017

That’s according to the Capgemini Digital Transformation Institute ’s new report, “ Making the Digital Connection: Why Physical Retail Stores Need a Reboot.” More than 6,000 consumers and 500 retail executives were surveyed from nine countries, including the U.S,

Retail 100

Retail Study Survey User Experience 100

PYMNTS

NOVEMBER 8, 2018

To that end, 7-Eleven said earlier this week that is debuting scan-and-go options at 14 of its Dallas-based stores, with the goal of bringing that technology to additional locations through 2019. Scan-and-go technology fit into the retailer’s overall business strategy by addressing a specific problem, said Singh.

Dallas 186

Dallas United States Mobile Samsung 186

PYMNTS

MAY 26, 2016

Retail chain Best Buy is betting big on customer service to keep its stores busy and beat competition from the likes of Amazon. There is a growing gap between what technology can do and what we as consumers understand what technology can do.”. One such recent initiative is with the Oculus Rift, the virtual reality headset.

Minnesota 101

Minnesota User Experience Retail Apple 101

PYMNTS

OCTOBER 18, 2018

In general, tokenization offers “added security, higher approval rates and, on top of that, [lifecycle] management, [which] leads to a better consumer experience.”. Mastercard will work with Adyen, Digital River, Stripe, Square, Worldpay and its own eponymous gateway services to bring tokens to retailers. Digital Commerce Umbrella.

Cards 150

Cards Security Online Branding 150

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. This year will be huge for payment disruption.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

OCTOBER 26, 2016

It’s been a busy 12 months since the last Money20/20, as new technologies and threats have disrupted the security space time and time again. McDowell said that he expects these and other new technologies to soon replace more traditional methods of authentication and verification, such as passwords. It’s EMV all over again.

Security 100

Security Mobile Las Vegas User Experience 100

PYMNTS

DECEMBER 30, 2016

Every year, the holiday season brings a flurry of consumers into retail locations to find that perfect gift for friends and family. But with a weak opening to the holiday shopping season reported, some retailers are looking for innovative ways to keep their customers happy and loyal to their stores.

Tools 122

Tools Retail Payments US 122

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

NOVEMBER 21, 2018

Before the dawn of 3D smartphone technology, it wasn’t easy for startups to create a customized product — and market it to a consumer. But, originally, he couldn’t find a solve for the user-experience problem. Zaveri also plans to integrate Apple Pay into the site soon. For starters, customized products can be expensive.

Customer Experience 139

Customer Experience social media User Experience Marketing 139

PYMNTS

OCTOBER 2, 2018

Technology that enables consumers to control their data as they shop, pay and perform other tasks online. Users of the technology could use apps that are based on the Solid technology, which are reportedly a work in progress. Many of the apps that do exist are clunky and difficult to use; user experience needs to improve.”

Data 189

Data Online Google social media 189

PYMNTS

AUGUST 15, 2019

They are eager participants in modern eCommerce, and Japanese firms were literally on the ground floor of the development of mobile payments since Japanese firms invented the two key cashless payments technologies that power the vast majority of mobile payments done today. PayPay And Signs Of Mobile Acceleration.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

DECEMBER 12, 2016

Not only is mobile making gift giving easier and faster, but it is also making the recipient of the gift have that much more of a better user experience because they can store their gift card in their mobile wallets, in their mobile apps, and have them with them all the time.”.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

MARCH 20, 2017

The idea of starting a brick-and-mortar retail outlet was never something we even considered. Touch of Modern was also one of the first eCommerce destinations to offer Apple Pay-enabled shopping. PYMNTS: How has the company disrupted the retail industry, specifically when it comes to products that cater to men?

Mobile 101

Mobile Resources Retail US 101

Gonzobanker

JANUARY 17, 2020

Year one of the Tech Decade in Banking will bring no shortage of tension between technology investments and earnings targets. While the whizzes in finance and credit can scale fast, the worlds of operations, information technology (IT) and digital cannot.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

JANUARY 25, 2019

Here’s another headache for Apple , which is already dealing with weakening iPhone sales : Its hold on Chinese mobile consumers looks set to weaken, at least over the long term, thanks to an app update designed to make the WeChat app even stickier than it already is. Apple Service Business. Mini Programs. Chinese Mobile Ecosystems.

Apple 144

Apple Mobile Retail User Experience 144

PYMNTS

JULY 27, 2017

Today, with the advancements made by companies like Google and Apple, voice-activated assistants have gone mainstream, and consumers use them for a variety of functions. Our goal with Bixby is to make it easier to use our phones, creating the best possible user experience for our customers.

Samsung 100

Samsung Google User Experience Apple 100

PYMNTS

AUGUST 18, 2017

It does this using technology pioneered by NASA in the 1970s to pair astronauts by personality before sending them into space together. So the technology isn’t there now, but it could get there. One day, self-service channels will get to empathy and deliver a great user experience. It’s a race to get there.”.

social media 135

social media Data User Experience Training 135

PYMNTS

AUGUST 3, 2017

The evolution of the retail industry is well underway, and it’s becoming more evident (perhaps as a response to eCommerce giants like Amazon) that retailers are looking for innovative ways to enhance their offerings. As eCommerce continues to shape the future of the industry, the retail landscape is constantly changing.

Retail 100

Retail Samsung User Experience Industry 100

PYMNTS

SEPTEMBER 2, 2019

Contactless launched in New York City, retail earnings season was an ongoing rollercoaster, Facebook decided to digitally mint its own currency, the iPhone lost its dominant footing, Prime Day made all the money and Elon Musk and Jack Ma debated whether AI will be humanity’s future or the end of us all. Tim Cook, CEO of Apple.

Payments 205

Payments Apple New York City Regulation 205

PYMNTS

JUNE 29, 2017

Well, some of us did — mostly those who were willing to sleep on the sidewalk outside an Apple Store got it on day one. When the first version of Apple’s App Store launched in 2008, there were only 500 apps in it. million apps in the Apple App store, not to mention the additional 3.4 And on June 29, 2007, we finally got it.

Apple 150

Apple Mobile Innovation social media 150

Fintech Labs Insights

OCTOBER 13, 2015

The major investment in Stockpile comes courtesy of Sequoia Capital, Mayfield, and individual investor, Ashton Kutcher, who praised Stockpile’s “drop-dead easy user experience and affordability to all.” “You need a seasoned team to pull this off, and these guys know how to execute.”

San Jose 12

San Jose Cards User Experience California 12

PYMNTS

MAY 5, 2016

But while the payments and mobile industries themselves are eager to get their technology into the hands of consumers, those consumers seem reluctant to adopt the new platforms. Like any hotbed of technological innovation, many competitors have emerged and crowded the marketplace with options. So, what’s the disconnect?

Mobile 100

Mobile Samsung Payments Apple 100

William Mills

MAY 11, 2016

Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? Svyatoslav Ostrovsky (Head of Retail Digital Business).

Video 40

Video Mobile social media Analytics 40

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 150

Data Customer Experience Analytics Case Study 150

Insights on Business

APRIL 6, 2017

As Jim Marous notes in his article, Top 10 Retail Banking Trends and Predictions for 2017 , “APIs were not even listed as a 2016 trend, but was #4 in 2017.”. They want a user experience that is designed, simple, easy to use, and innovative.

Las Vegas 194

Las Vegas Fintech User Experience Trends 194

PYMNTS

JANUARY 2, 2017

It was a busy year throughout the world of payments, with plenty of new technology making headlines along the way. From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers. DEVELOPER TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123