PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels.

Payments 236

Payments social media Branding Study 236

PYMNTS

JULY 26, 2020

Amazon CEO Jeff Bezos, Apple CEO Tim Cook, Facebook CEO Mark Zuckerberg and Google CEO Sundar Pichai are now scheduled to appear before a Congressional subcommittee exploring competitive practices among Big Tech Wednesday (July 29) instead of Monday (July 27) as originally planned. The proceedings should be available for live online viewing.

Rhode Island 150

Rhode Island Google Apple social media 150

Bank Innovation

AUGUST 1, 2018

Apple Pay crossed one billion transactions in the quarter ending on June 30, CEO Tim Cook said on the Cupertino-based company’s earnings call yesterday. That number, Cook said, represents three times the transaction number in the same quarter last year.

Apple 218

Apple Company social media Samsung 218

PYMNTS

FEBRUARY 5, 2020

How that will affect merchants’ online promotional activity hangs in the balance. As we know, mostly anonymous corporations have been collecting consumer data online for years, usually without explicit permission, selling it or using it for ad retargeting and personalization. That’s a bad moon rising for some Big Data operators.

Google 288

Google Data Regulation social media 288

Bank Innovation

AUGUST 22, 2018

As it makes its way to South Africa and continues to amass impressive partnerships with the likes of Alipay and PayPal, Samsung Pay might have completed three years in the mobile payments market, but its numbers still lag its main rival, Apple Pay. Samsung revealed yesterday that it had completed 1.3

Samsung 186

Samsung Apple Maine Mobile 186

PYMNTS

OCTOBER 2, 2020

AndroidAuthority.com reported last month that Spotify might still be the biggest music streaming platform in the world, but Apple Music is nipping at its heels. Since 2015, Apple has grown to more than 70 million subscribers , the website reported. Apple Music offers more than 50 million songs available on the cloud.

Apple 131

Apple social media Groups Branding 131

PYMNTS

SEPTEMBER 16, 2020

The alleged cybercriminals made the online purchases while the same sum was then credited to their gambling account. The FTC is looking into potentially launching an antitrust lawsuit this year against Facebook over allegations that the social media giant has stifled competition. Square Launches On Demand Payroll.

social media 179

social media Payments Apple Retail 179

PYMNTS

JUNE 3, 2016

These days, retail merchants must reach customers, both in-store and online, securely and conveniently. According to Dasilva, the past decade-plus has brought three major payments revolutions, each of which shook the retail industry. And it all started with Apple, he said. “I The four recent payments revolutions.

Retail 100

Retail Apple Fraud Online 100

Perficient

NOVEMBER 19, 2020

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. How many clicks does it take to open an online account? What information is easily obtainable via social media, making it less useful for KYC and security purposes?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

NOVEMBER 26, 2018

By 2020, Kering will bring full control of its luxury brands online through its own internal activities, which include building tech teams, said Reuters. The company will work with Apple on apps, said MarketWatch. Now, those retailers taking full eCommerce ops in house have, in turn, full access to sensitive data tied to clients.

social media 141

social media Branding Online Apple 141

PYMNTS

OCTOBER 26, 2017

Those who travel to some of the wealthier parts of the world, however, will discover the well-to-do have much more expensive unattended retail tastes. shoppers got their own taste of unattended luxury retail when vending machines dispensing caviar were installed in several Los Angeles-area malls. A few years ago, U.S.

Retail 106

Retail Los Angeles social media Policies 106

PYMNTS

DECEMBER 1, 2017

Meanwhile, Apple has spun out at the starting line of the smart speaker race, delaying the release of its HomePod until early 2018. First there was Apple Pay, then Samsung Pay and now, perhaps inevitably, there’s about to be Amazon Pay. In other news, Apple Pay users who used the product to sign up for Postmates Unlimited by Nov.

Google 115

Google Apple Las Vegas Conference 115

PYMNTS

JULY 9, 2019

Representatives from Amazon , Apple , Facebook and Google are scheduled to appear before the House Antitrust Subcommittee. The subcommittee revealed that it would “examine the impact of market power of online platforms on innovation and entrepreneurship.”.

social media 109

social media Apple Policies Innovation 109

PYMNTS

NOVEMBER 20, 2018

For fitness aficionados and those just looking to get in a workout, several online platforms have emerged to help them bring home the gym experience. Forster also allows those who are interested in joining the platform to send the company a note, and some trainers have reached out via social media.

Online 108

Online New York City User Experience social media 108

PYMNTS

DECEMBER 19, 2018

Over the course of years, Facebook reportedly enabled some of the world’s biggest tech companies to access the personal data of users — which amounted to the social media giant exempting some businesses from the privacy rules its customers thought they were protected under.

Data 127

Data social media New York Apple 127

PYMNTS

DECEMBER 30, 2020

Another 33 believe D2C retailers have better deals on their websites, while 33 percent say it’s easier to see all of a brand’s offerings on one site: Even better, from the brands’ point of view, is that the consumers most interested in D2C are typically younger, better educated and wealthier than those with less interest in the concept.

Branding 257

Branding Millennials Retail social media 257

PYMNTS

MAY 24, 2018

Native commerce is where Aberman believes all platforms are headed — and that’s not just true for software developers like Apple, Google and Microsoft, but also for social media platforms like Facebook, Pinterest and Instagram. “In It’ll be commerce in context of where you spend your time, whether physically or online.”.

social media 117

social media Apple Google Payments 117

PYMNTS

JUNE 8, 2017

But half had also purchased something online in that same time, showing that the way people shop is shifting. Respondents wanted their banks or credit card issuers to enable the IoT seamless payment experience, trusting those institutions over retail channels, social networks and mobile device manufacturers.

Security 151

Security social media Study Google 151

PYMNTS

AUGUST 21, 2017

Facebook, Twitter and YouTube, along with many news and business services, have long been blocked by the “Great Firewall” of China, but that hasn’t stopped the social media giant from trying to make inroads in the world’s most populous country. Facebook launched its new video streaming service Watch this week.

social media 100

social media Video Apple Community 100

PYMNTS

DECEMBER 18, 2018

New technology continues to change the way consumers order and pay for quick-service restaurant (QSR) food: Kiosks and online ordering, among other experiences, let consumers ditch the counter for faster and higher-tech alternatives. And the same share of consumers — 84 percent — had a positive experience with online or app ordering.

Innovation 195

Innovation social media Online Apple 195

PYMNTS

MARCH 23, 2020

That is why there are so few additions to the list of all-time classics like “Just Do It,” “Think Different” and “I’m Lovin’ It” — odds are you just thought of Nike, Apple and McDonald’s for a split second upon reading those slogans, whether or not you’ve personally experienced their respective shoes, electronics or Big Macs.

social media 173

social media Google Groups Video 173

PYMNTS

APRIL 26, 2019

The idea started in the B2C world, but it wasn’t long before online sellers were asking about the use of point-of-sale financing for B2B — at least according to Chris Tsai, co-founder and CEO of Resolve, an Affirm spin-off, in an in-depth PYMNTS interview earlier this week. Is Apple Card Already Changing Payments? Fun, Odd and Edgy.

Bitcoin 175

Bitcoin Apple Cards Compliance 175

PYMNTS

FEBRUARY 25, 2019

Before these retailers onboard new customers, however, they have to convert shoppers into subscribers. Apple, for instance, has changed its rules and required in-app subscriptions to much more clearly show the price of their offerings. Moreover, they can send an item back to the retailer with a free prepaid envelope.

Apple 118

Apple Alaska Hawaii social media 118

PYMNTS

JUNE 17, 2016

Big Retail’s Online Checkout Conversions. It surprised even us that after nine months of looking at the 650 sites that represent 70 percent of eCommerce volume and the review of 10K data points that big retailers did no better than small ones at optimizing their online sites for checkout. Speaking of Birchbox ….

Apple 100

Apple Maine Retail Course 100

PYMNTS

JANUARY 31, 2018

Reviews are just one tool in Amazon’s arsenal — and the playbook of other eCommerce retailers — to reduce customer doubts and encourage consumers to complete the checkout process. But not all retailers offer these features. User reviews can make or break products that appear on eCommerce retail websites like Amazon.

Retail 112

Retail Millennials social media Strategy 112

PYMNTS

SEPTEMBER 15, 2020

Similarly, industry and society are moving on to new experiences in futuristic online “worlds” with functioning economies where real-world and virtual events commingle in an evolution of social media-style community offering safety from COVID and, increasingly, commerce. Murmurs From The Metaverse.

Indianapolis 160

Indianapolis social media Comparison Washington 160

PYMNTS

JULY 15, 2016

It was a genius marketing campaign but also oddly prescient, because, to retailers, the back-to-school shopping season really is like the second coming of the Christmas shopping season, or about as close as they can get to it, as it remains the second-largest retail season of the entire calendar year.

Millennials 100

Millennials Retail Online Study 100

PYMNTS

NOVEMBER 22, 2017

While platforms like Apple Pay and Samsung Pay have failed to attract adoption from American consumers, Walmart’s omnichannel mobile wallet play may be set to pass them both — especially as consumers visit the store more frequently during the holiday season. Around the Omni Developer World. The mobile money tides seem to be changing.

Trends 117

Trends Resources social media Software 117

PYMNTS

JULY 27, 2017

Security in the digital age is a goal for most retailers and consumers — and nearly everyone else in the business world. When it comes to personal information, especially data linked to payment accounts, the level of privacy and accuracy of security are key in keeping the retail world spinning.

Bitcoin 124

Bitcoin Security cryptocurrency social media 124

PYMNTS

NOVEMBER 4, 2019

Social media keeps on evolving, and that could bring big changes to the retail environment, especially as the preferences of younger consumers continue to evolve. It is a social media platform built from the ground up with a foundational concern for their safety and privacy when interacting online.

social media 101

social media Retail Video Apple 101

PYMNTS

OCTOBER 29, 2018

Facebook reported on their website that their teams have made progress: They removed 837 million pieces of spam in Q1 2018 before anyone reported it, disabled 583 million fake accounts “within minutes” of going online and removed 24 million inappropriate pictures related to violence and nudity. Apple … and the iPhone Customer.

Payments 196

Payments Google Apple Innovation 196

CB Insights

NOVEMBER 6, 2018

While beauty conglomerates like L’Oréal are making acquisitions to become more tech-enabled, tech giants like Google, Amazon, Facebook, and Apple (GAFA) are pursuing the high margins in beauty through partnerships, consumer insights, e-commerce, and more. Amazon’s next big move could be in beauty retail.

Google 72

Google Apple Industry Branding 72

PYMNTS

JULY 5, 2017

With this addition, each of the Frightful Five will have its own voice-controlled speaker: Amazon with its Echo family of devices; Google with the Home speaker; Apple with its new HomePod; Microsoft with the Cortana-powered Invoke speaker; and now, Alibaba, with its as-yet unnamed voice assistant and device. Alibaba isn’t just a copycat.

Google 108

Google social media Apple Report 108

PYMNTS

MAY 29, 2018

Meanwhile, retailers are scrambling to develop and translate the personalized experience consumers desire into digital features for these devices, using data as well as artificial intelligence and augmented reality. Buyers are increasingly moving away from shopping on their desktops and are instead using their smartphones.

Report 103

Report Samsung social media Mobile 103

PYMNTS

JULY 30, 2018

That is unless the shopper is online, in which case they might find themselves picking through 100,000 options. Walmart wants to develop a stronger name for itself as a lifestyle brand, and a richer reputation for having a social media presence. Walmart Wants To Make Friends With People Who Influence People.

Apple 101

Apple Fraud social media Payments 101

PYMNTS

JANUARY 28, 2020

Keepsake accepts major credit cards or Apple Pay for payment and uses Stripe on the backend. Like many companies, Keepsake reaches its market through social media. Keepsake aims to provide the best customer experience as it heads into the future — whether consumers place their orders through an app or online.

Mobile 141

Mobile social media United States Cards 141

PYMNTS

APRIL 19, 2019

As noted in this space this past week, SCA has goals that are laudable by any measure, as the SCA requirement seeks to reduce fraud and make online card-not-present (CNP) transactions more secure. That’s important in a world where commerce is increasingly moving online. Retail Sales: Rally 1.6 Facebook: Data as a weapon?

social media 125

social media Online Regulation Taxes 125