FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Consumerism has reached critical mass in healthcare.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JUNE 6, 2019

The companies will use the latest technologies with the goal of improving the life cycle of a building and helping people who work in the buildings and manage them. We are excited to have Microsoft as a partner in creating market leading solutions in real estate management and services built on Microsoft technologies.

Analytics 134

Analytics Innovation User Experience Operations 134

PYMNTS

NOVEMBER 12, 2020

The Financial Stability Board this month issued a warning for financial institutions (FIs) that outsource key technologies and functions, warning of " systemic risk " associated with too much reliance on a third-party partner. In the U.K.,

Fintech 220

Fintech User Experience System Data 220

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

Insights on Business

JUNE 4, 2019

Digital technology has no doubt, over the last decade, revolutionized and completely transformed customer behavior as well as redefined how businesses interact with their customers. Technological advancements have impacted almost every profession and it hasn’t left the sales world behind.

Technology 105

Technology social media Management Groups 105

PYMNTS

OCTOBER 1, 2019

Commercial payments firm Bottomline Technologies is rolling out advancements to its invoice automation platform that uses artificial intelligence (AI), the company announced in a press release on Tuesday (Oct.

Fintech 116

Fintech User Experience Analytics Data 116

PYMNTS

NOVEMBER 26, 2019

But as the latest PYMNTS Next-Gen AP Automation Tracker report highlights, adoption of AP automation technology continues to face challenges. While nearly half of AP departments surveyed said reporting and data analytics are top priority, many teams struggle to accurately assess the return on investment (ROI) of AP technology.

User Experience 160

User Experience Payments Technology Tools 160

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Dan Hogan, chief financial officer and chief operating officer of newly-launched U.K.-based

User Experience 141

User Experience Management Taxes Fintech 141

PYMNTS

NOVEMBER 23, 2020

In other words, SMBs’ use of FinTech products outside of legacy financial institutions’ ecosystems is cutting off those traditional lenders from the COVID-era data flows and analytical insights SMBs now need. Even B2B payments now need to be delivered with a better user experience, and much work remains. Deluxe itself has 4.5

Data 143

Data User Experience Fintech Lending 143

FICO

APRIL 26, 2016

For decades, businesses have been leveraging technology to automate large parts of their operations – accounting, manufacturing, supply chains and customer relationships. In the most recent chapter of this story, business and government agencies have been doing amazing things with cloud computing, Big Data and analytics.

Analytics 40

Analytics Management Innovation How To 40

PYMNTS

JULY 3, 2020

Whether or not the reputation was ever really justified, CUs were long known as technology laggards in a space where even big, wealthy banks took their time with tech. In some cases, these expectations are being driven by new innovations and technology companies as well as by the impact of the COVID-19 pandemic.”.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

OCTOBER 29, 2020

Many of these companies, although newcomers to payments, are well-known in the technology world, further driving customer expectations for speed and ease of use. Cloud computing technology can help FIs take a significant step toward meeting customer expectations for B2B payments without compromising security, said Swanback.

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

OCTOBER 29, 2020

This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience. It is therefore critical for businesses to realize that managing payments operations is not a one-step process but an ongoing conversation.

Payments 109

Payments Analysis Operations Resources 109

PYMNTS

NOVEMBER 13, 2019

The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers. Deep Dive: Banks Take Digital-First Approaches To Meet Customer Demands.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

DECEMBER 7, 2016

“The best cyberprotection not only needs to work everywhere, operate efficiently and keep you ahead of the threat, but it must also be able to be easily deployed. Stealth(aware) meets these standards across the board.”

Security 100

Security Analytics User Experience Software 100

Bobsguide

APRIL 13, 2022

Dubai, UAE – April 13, 2022 – Finastra today announced that Banque Misr, the second largest national bank in Egypt with international presence, has selected Fusion Trade Innovation and Fusion Corporate Channels to digitalize its trade finance services and provide a premium user experience.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

JULY 2, 2020

percent of CU members who do not consider loyalty innovation important while just a small share of members are wary of their FIs actually investing in new technologies and dislike the idea of credit union innovation. Thirty percent said their CUs released user experience innovations during this time frame as well, up from 20.8

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. They will want to see the predictive analytics of the bank’s AI-driven offers and experience tangible benefits beyond simple operational efficiency.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

NOVEMBER 13, 2018

As the world — and the world of payment and commerce — ready themselves for the deployment of 5G mobile technology, the healthcare industry is anticipating the likely changes, some of which will involve wearables and billing. Nonetheless, it’s a clear statement that when friction is removed from the user experience, people respond.”.

Payments 158

Payments Mobile Technology User Experience 158

Insights on Business

JANUARY 18, 2019

IBM SPM improves sales performance and operations with better incentive compensation plan management and smarter sales territories and quotas administration, which produces faster insights with advanced analytics. IBM also provides additional capabilities for sales planning leveraging IBM Planning Analytics and IBM Watson Analytics.

Analytics 87

Analytics UX Management User Experience 87

Insights on Business

MAY 8, 2019

These challenges and pressures are only compounded if you are running your operations without an appropriate automated tool and the wide-ranging benefits they can bring. IBM SPM continues to improve customer experience and leverages user experience design (UXD) while applying IBM Enterprise Design Thinking and agile methodologies.

Meeting 96

Meeting Management User Experience Customer Experience 96

PYMNTS

SEPTEMBER 27, 2019

BankiFi operates APIs to enable banking clients access to a range of business banking infrastructure to augment their own small business and corporate banking operations. Operating out of New Zealand, Hnry offers gig economy workers tax administration technology that has just caught the attention of investors to the tune of $1.35

Payments 149

Payments Capital Taxes Lending 149

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Digital native banks: These are full-fledged banks that build their core value propositions around digital technologies.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JULY 8, 2020

As a result, small- to medium-sized businesses (SMBs) in the industry have missed out on many of the benefits of finserv innovation and technology, despite the industry’s often-overlooked embrace of digitization. We’ve been doing data analytics by digitally mapping the fields for five years now. “We’ve

Industry 131

Industry Payments User Experience Strategy 131

Insights on Business

JUNE 20, 2018

In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility while also maintaining profitability and growth in a world disrupted by emerging technologies and fintechs. One significant challenge lies in how firms manage risk. OpenPages 8.0 Financial Crimes. Financial Risk

Regulation 70

Regulation Compliance Analytics System 70

Gonzobanker

JANUARY 17, 2020

Year one of the Tech Decade in Banking will bring no shortage of tension between technology investments and earnings targets. New regional banks will struggle with operational maturity and customer experience. The talent arms race is beginning to cut into progress on operating efficiency. CEOs need to force a change.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

Gonzobanker

FEBRUARY 3, 2020

In recent years, while everything from loan origination systems to CRM to digital banking moved “to the cloud,” contact center platforms remained one of the last bastions of on-premise banking technology. First, technology advancements have mitigated the reliability and security concerns. Don’t get me wrong, GonzoBankers.

System 78

System Innovation User Experience Technology 78

PYMNTS

JUNE 2, 2016

Similarly, CardFlight and Miura recently came together to debut a new mPOS solution, manufactured by Miura, that will operate on the CardFlight mPOS platform, called the Bold B550. Starmount, an omnichannel solution provider, announced it would partner with payment solution provider Aurus, Inc.

Retail 100

Retail Software User Experience Payments 100

FICO

APRIL 19, 2018

The innovations are designed to help support lenders with their digital transformations as retail banking continues to be shaped by the forces of mobile, cloud, analytics and big data. “We FICO® Customer Communication Services (CCS), provides analytically driven, scalable, two-way, automated voice, text, email and mobile app notifications.

Miami 40

Miami Analytics Florida Management 40

CB Insights

DECEMBER 15, 2020

24 Industries & Technologies That Will Shape The Post-Virus World. Get the free 64-page download to learn how industries are using tech to reimagine nearly every facet of their operations. First name. Company Name. Phone number. Despite the pandemic, 2020 has been a record year for wealth tech companies. Source: Deloitte.

Management 87

Management Fintech Industry Trends 87

PYMNTS

FEBRUARY 29, 2016

Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. But businesses today are demanding a different experience from their banks, which is driving these FIs to look a bit more closely at innovation.

Innovation 100

Innovation Fintech Tools Technology 100

FICO

JANUARY 7, 2021

The ROI will come not only from efficiency in the operations themselves but also from cost of capital and stability gains throughout the enterprise. It is possible to increase resiliency without increasing operating costs. Companies now need to step up the pace, and move into technology adoption that may feel disruptive.

Management 52

Management Analytics Strategy Data 52

PYMNTS

OCTOBER 13, 2016

“I think it was a real advantage to us to start during an economic downturn,” says Kathryn Petralia, a co-founder and Head of Operations at Kabbage. “It Kabbage is a data and technology platform that enables real-time lending. Our focus has always been on user experience and for them to get capital in less than ten minutes.

Regulation 100

Regulation Lending US FDIC 100

FICO

MARCH 20, 2018

Communications Service Providers are competing on customer experience powered by data, advanced analytics and connected decisions. In this second article of my series, we’ll look at customer experience scenarios that can be improved by advanced analytics and how CSPs could and should take a more customer-led approach.

Customer Experience 40

Customer Experience Analytics User Experience Data 40

PYMNTS

JULY 18, 2018

Operating within a large network of corporate clients in more than 90 markets, Citi is deep in the belly of the global corporate payments beast. For example, he said that clients have begun discussing how to provide their beneficiaries with access to this information, implement analytics capabilities and customize their own experiences.

Payments 101

Payments blockchain User Experience Examples 101