PYMNTS

APRIL 28, 2017

Marchex, a mobile advertising analytics company, has announced the launch of Marchex Speech Analytics, a solution that enables actionable insights allowing companies to better understand what is happening on inbound phone calls from consumers.

Analytics 134

Analytics social media Innovation Training 134

Perficient

DECEMBER 8, 2020

These companies are experimenting aggressively with personalized search experiences, attribute-based contact routing, custom call scripting, and social media text analysis to know when and what to communicate to consumers, predict actions, optimize offers, and identify when they are ready to buy.

Analytics 309

Analytics Leadership social media Data 309

PYMNTS

FEBRUARY 12, 2019

The company has about 150 clients, including asset managers like Neuberger Berman and venture capitalists New Enterprise Associates. The two engineers realized that among investment firms, there was a definite lack of keeping up with new analytical technology. That blew my mind,” Babineau said. “He

Analytics 108

Analytics Data Cards social media 108

William Mills

FEBRUARY 25, 2016

Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. For many FinTech companies, social media serves primarily as a source for leads.

social media 40

social media Training Tools Video 40

PYMNTS

MARCH 3, 2020

The wisdom of crowds, gleaned from social media, can paint a gestalt picture of how a government agency’s, bank’s or retailer’s efforts are being received on the ground, so to speak. And it can also (perhaps), fed through models and analytics, can bolster decision-making for the greater, common good. Ethical AI.

social media 214

social media Data Analysis Analytics 214

PYMNTS

JANUARY 28, 2020

As recently as a few years ago, experts were predicting the era of social media platforms was over, and that new entrants were far less likely to make a dent on the market than be bought out by the established names in the game. TikTok has managed to virtually unmake that conventional wisdom in the last 24 months.

social media 134

social media Video Branding Analytics 134

Perficient

JULY 13, 2022

In this data-driven world, this certification helps you showcase your data analytics skills. The exam tests the knowledge of designing and building scalable data models, cleaning and transforming data, and enabling advanced analytic capabilities that provide meaningful business value through easy-to-comprehend data visualizations.

Case Study 493

Case Study Data Study Analytics 493

PYMNTS

JANUARY 20, 2021

Our goal is to provide technical and auto-billing management services for 100 million micro-business online stores in China through big data analytics, machine learning mechanisms, social network recommendations and multi-channel data analysis,” the company said in its filing.

social media 208

social media Big Data Video Regional 208

FICO

JULY 17, 2020

This is an extremely challenging and growing problem for fraud managers. Another approach is to communicate an informative message to the customer directly when your fraud analytics recognizes behaviour that is out of sync with their normal spending. Tip #2 – Use Network Analytics to Uncover Mule Rings.

Fraud 52

Fraud Management social media Analytics 52

Gonzobanker

MAY 30, 2017

Everybody’s talking about analytics these days and it’s not just in the predictable tech and fraud circles but in finance, marketing and lines-of-business. President John Dean from the early days of bank analytics 25 years ago – “ more loans, better loans, faster loans.” Analytics: The Hot Crazy Matrix. It’s everywhere.

Analytics 71

Analytics Data System social media 71

FICO

JANUARY 6, 2022

As credit issuance, account management and collections enter the digital age, the opportunity for innovative experimentation is accelerated and made more complex by the wide range of data and decision points a digital platform enables. The Pillars of Experimentation. Solve for the Problem, Not the Solution.

Management 52

Management social media Customer Experience Strategy 52

Perficient

OCTOBER 7, 2020

In this series, hear from two of Perficient’s healthcare thought leaders – Chief Strategist and General Manager of Healthcare, Juliet Silver , and General Manager of Digital Health Solutions, Paul Griffiths – as they discuss healthcare’s future. Our conversation will come to you via a series of four weekly blogs.

Cleveland 309

Cleveland social media System Tools 309

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. His recent research reports have covered SMB lending, alternative lenders and automating commercial lending.

social media 150

social media Lending Community Community Bank 150

FICO

JANUARY 4, 2018

Here were the top 5 posts of 2017 in the Analytics & Optimization category: How to Build Credit Risk Models Using AI and Machine Learning. FICO’s chief analytics officer, Dr. Scott Zoldi , wrote a post that has already become the third most-read post ever on the blog. The Future of Analytics: The Revolution Will Be Unstructured.

Analytics 55

Analytics Cyber Security social media Analysis 55

South State Correspondent

MARCH 23, 2022

Closely aligned with customers service, bank management recognized early on during its maturity that it needed a platform ecosystem to drive engagement. Using its data, Nubank would grant some credit, even if it was $15, and then help the customer manage payments. Step 4: Reallocate Advertising Dollars into Customer Service.

Branding 221

Branding social media Strategy Data 221

FICO

FEBRUARY 27, 2023

15 companies recognized for successful innovation in AI, machine learning and decision management Saxon Shirley Mon, 02/27/2023 - 08:09 by Nikhil Behl expand_less Back To Top Mon, 02/27/2023 - 08:00 2023 FICO Decisions Award Winners - Decisions That Matter It's with great enthusiasm that I reveal the victors of the 2023 FICO® Decisions Awards !

Meeting 98

Meeting social media Management Analytics 98

Independent Banker

DECEMBER 31, 2021

As social media platforms tinker with their algorithms, marketing experts say one trend is clear: Paid social campaigns are becoming increasingly necessary to cut through the noise and reach customers. Social media has made it easier for community banks to nurture connections with prospects, customers and the community.

Marketing Strategies 91

Marketing Strategies Strategy Marketing social media 91

Independent Banker

OCTOBER 31, 2021

From mailers and e-newsletters to social media posts and events, there are countless ways to spread the word about your community bank and its offerings. Take advantage of free analytics tools. The bank also ran marketing initiatives like traditional advertising, PR efforts, social media, signage and more. “We

Marketing 91

Marketing social media Video Community 91

PYMNTS

JULY 31, 2020

There has been increased demand for AI in the fashion industry, according to Infoholic, partially due to social media and the rise of influencers. AI also proves useful when a manufacturing company or designer evaluates its general statistics and logistics plans to manage supply and demand.

Retail 165

Retail social media Analytics Trends 165

PYMNTS

JANUARY 30, 2020

In its Q4 2019 earnings release, Facebook reported a 51 percent spike in expenses for 2019, as the social media platform faces more questions from regulators and policymakers. Helios and Matheson Analytics, parent company of MoviePass, filed for Chapter 7 bankruptcy on Wednesday (Jan.

social media 141

social media Payments ATM Fraud 141

FICO

AUGUST 8, 2022

Call for analytics and digital transformation champions! We are calling on our customers who are achieving outstanding success using analytics and decision management solutions from FICO to submit nominations for the awards. . Customer Onboarding and Management. Debt Management. Decision Management Innovation.

Conference 52

Conference social media Analytics Fraud 52

Jeff For Banks

JUNE 25, 2014

Lance Kessler introduced a new subject to the ABA School of Bank Marketing Management (SBMM) this week. Be analytical. But the marketing function is evolving to be more analytical. Marketing Leadership. A few months ago, he asked me and two other marketing experts to be on a panel for the class.

Leadership 138

Leadership Marketing Management social media 138

Celent Banking

OCTOBER 15, 2014

Data analytics is not a new pursuit. But owing to the inherent complexity of advanced data analytics platforms, experience with data analytics has been the domain of only the largest organizations. Well, that depends on what you mean by data analytics. But are they? What gives? I think there are at least two reasons.

Survey 202

Survey Data Analytics Leadership 202

FICO

SEPTEMBER 30, 2022

FICO has announced its panel of independent judges for the 2023 FICO® Decisions Awards , which honor businesses achieving outstanding results using analytics and decision management technology to grow their business, manage risk and reduce costs. Neeti Aggarwal, CFA senior research manager, The Asian Banker.

Meeting 52

Meeting Analytics Management Strategy 52

South State Correspondent

APRIL 19, 2023

Apply further rising rates, social media amplification of rates or risk, general sensitivity to safety, greater competition, or a credit shock to the deposit holding institution. Deposit value now dwarfs fee value, yet many management teams are still worried and compensated on fee generation.

How To 195

How To Examples Resources Community Bank 195

South State Correspondent

AUGUST 15, 2022

Line employees usually understand the importance of the customer experience, but managers and executives often do not place enough of a priority and devote enough resources to the effort of improving the total experience of the customer. It will be important to the organization if it is essential to management. Talk to Your Employees.

Customer Experience 195

Customer Experience Training Strategy Data 195

South State Correspondent

AUGUST 15, 2022

Line employees usually get the importance of the customer experience, but managers and executives often do not place enough of a priority and devote enough resources to the effort of improving the total experience of the customer. It will be important to the organization if it is essential to management. Who is not your customer?

Customer Experience 195

Customer Experience Training Strategy Data 195

PYMNTS

DECEMBER 26, 2019

Analytics, too, was another hot spot for retail change in 2019 and will continue to be for the 2020s. Combining AI with data — as Nextail attempts to do with its machine learning-driven retail merchandising platform — does the job better when it comes to better aligning supply and demand. Role of Data.

Retail 132

Retail Trends Analytics social media 132

Insights on Business

APRIL 28, 2017

It leverages a combination of structured and unstructured data, both proprietary and public, including social media channels. Customer acquisition, growth and retention are areas where conventional analytics are being replaced by cognitive analytics to provide superior client experiences.

social media 155

social media Analytics Fraud Industry 155

PYMNTS

DECEMBER 6, 2018

“Alongside this survey data, we’ve also conducted an extensive global analysis of social media conversations around the term ‘financial planning and analysis’ when discussed alongside AI, from 2016 through 2018,” Iervolino explained. In a separate report published on Wednesday (Dec.

North Carolina 124

North Carolina Survey Analytics Analysis 124

PYMNTS

NOVEMBER 16, 2020

Leslie Ragan manages transaction fraud prevention for Elan Financial Services , a unit of U.S. At the individual level, said Ragan, it’s imperative that consumers are aware of social media requests to participate in unsolicited financial transactions or to share banking credentials. Bancorp, which is the parent company of U.S.

Fraud 295

Fraud Strategy social media United States 295

PYMNTS

MAY 18, 2016

The partnership is aimed at combining Amex’s data capabilities with Viacom’s predictive analytics data targeting engine in order to create a new product called Vantage Intent, powered by AmEx. This partnership is also designed to understand purchase intent across various mediums, including television, digital and social media.

Analytics 100

Analytics social media Data Regional 100

PYMNTS

JANUARY 1, 2019

Among the most anticipated are IPOs that will impact the mobility-as-a-service and ride-hailing ecosystems, social media, and data analytics. Wil Big Data and big analytics lead to a big IPO for Palantir , a U.S. There is no guarantee any of them will happen, of course, though some seem much more likely than others.

Payments 223

Payments social media Analytics Capital 223

PYMNTS

MAY 28, 2020

Its team works with each D2C partner to reach targeted audiences with lead generation tactics like social media and influencer marketing, email marketing and SEO. Newegg will track the customer journey and aggregate analytics to refine future campaigns as needed.

social media 141

social media Retail Analytics Marketing 141

PYMNTS

SEPTEMBER 24, 2019

As reported, the social media giant has some support from IBM. That executive, Jason Kelley, who serves as blockchain general manager, told CNBC that such efforts are a “team sport” and added that “our clients are ready to work with (Facebook) and we’re ready to work with all of them to bring it together.

blockchain 124

blockchain social media System Security 124

PYMNTS

SEPTEMBER 21, 2020

“As to friendly fraud, the entire industry battles this, and we have external providers that help us manage chargeback fraud.”. This platform offers a guest feedback form with questions regarding the visit as well as analytics tools to evaluate performance. Pandemic-Driven Pivots. Gaining Insights . Our mantra is ‘guest at the center.’

Fraud 177

Fraud Mobile social media Customer Experience 177

Accenture

JUNE 26, 2017

For lenders with the right analytical tools, these digital footprints create an ideal opportunity to intersect customers before they ever think about contacting their bank. With AI, predictive lenders can automate personalized marketing to acquire customers at scale, speed processes, limit manual intervention and cut costs.

Tools 212

Tools social media Analytics Data 212