Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Insights on Business

JULY 8, 2019

Organizations are fast realizing the value sales performance management (SPM) solutions are bringing to the table in terms of increased sales performance and operational efficiencies. Ideally, sales leaders can manage and maximize performance, while sales people can concentrate on the most important opportunities.

Case Study 93

Case Study Study Analytics System 93

PYMNTS

DECEMBER 29, 2020

In a statement , Narmi Co-Founder Nikhil Lakhanpal said the collaborators "focused immensely on the user experience, and added seamless cash management tools, entitlements and various other business-focused functionality.". Finantier Joins Y Combinator With Open Finance Model.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. In the U.K., ” The U.S.’s ’s Open Banking Path.

Lending 233

Lending Data User Experience Fraud 233

CB Insights

DECEMBER 15, 2020

Change has been long overdue for the wealth management industry, which is facing growing competition, outdated legacy tech , thinning margins , and an aging client base. Get the free 64-page download to learn how industries are using tech to reimagine nearly every facet of their operations. First name. Company Name. Phone number.

Management 87

Management Fintech Industry Trends 87

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

SEPTEMBER 26, 2019

Corporate spend management platform Vroozi is enabling its corporate users to pay their suppliers from directly within its platform through a partnership with Nvoicepay. 25) that Vroozi’s purchasing and spend management portal will now integrate Vroozi Pay to round out its procure-to-pay offering.

Payments 116

Payments User Experience Analytics Management 116

FICO

JANUARY 7, 2021

Here are the 5 most popular 2020 posts on decision management. #1. The ROI will come not only from efficiency in the operations themselves but also from cost of capital and stability gains throughout the enterprise. It is possible to increase resiliency without increasing operating costs.

Management 52

Management Analytics Strategy Data 52

PYMNTS

NOVEMBER 12, 2020

Even so, as this week's exploration of bank-FinTech collaborations and open banking initiatives reveals, opportunities to add new revenue streams, improve product offerings and enhance the end-user experience are too promising to ignore. In the U.K.,

Fintech 220

Fintech User Experience System Data 220

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

Insights on Business

JANUARY 18, 2019

IBM Sales Performance Management (SPM) has once again been recognized as an industry leader in Gartner’s Magic Quadrant for Sales Performance Management 2019 , for its ability to execute and completeness of vision, for six consecutive times. IBM Sales Performance Management: The latest release. Download a complimentary copy.

Analytics 87

Analytics UX Management User Experience 87

Perficient

FEBRUARY 1, 2021

In the old days of on-premises computing, software companies had to make sure that their software and all up upgrades worked with many operating systems, databases, middleware and security platforms. Oracle Analytics Cloud (OAC) is automatically upgraded every quarter. Top 10 New Features of Oracle Analytics Cloud 5.9

Analytics 322

Analytics Analysis Data User Experience 322

Insights on Business

MAY 8, 2019

If you’re reading this, then the chances are that you’re already aware that Sales Performance Management can be something of a niche subject within organizations, often only truly understood by a handful of people such as yourself perhaps. May 23 rd – 24 th : IBM Sales Performance Management European Summit , London.

Meeting 96

Meeting Management User Experience Customer Experience 96

PYMNTS

SEPTEMBER 24, 2020

At a high level, the same consumers whose day jobs are to manage a company’s payments and financial controls have become accustomed to the seamless and highly personalized commerce opportunities that are available in their daily lives. Those executives will expect improved risk management services from their banks.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

OCTOBER 29, 2020

This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience. The trouble for businesses is that with this increase in digital transaction volumes comes the need to better manage payments processing.

Payments 109

Payments Analysis Operations Resources 109

Bobsguide

APRIL 13, 2022

Dubai, UAE – April 13, 2022 – Finastra today announced that Banque Misr, the second largest national bank in Egypt with international presence, has selected Fusion Trade Innovation and Fusion Corporate Channels to digitalize its trade finance services and provide a premium user experience. EMEA PR Manager. T +44 (0)7552 865009.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. Meanwhile, for many, their primary banking relationships went fallow.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

NOVEMBER 29, 2017

28), Waddle secured about $38 million in debt funding from an investment management firm, though the firm’s three founders declined to name the investor. Australia-based alternative small business (SMB) lender Waddle has reportedly received new debt financing. According to news in The Australian on Tuesday (Nov. million. “Our

Lending 100

Lending User Experience Analytics Analysis 100

PYMNTS

NOVEMBER 26, 2019

While nearly half of AP departments surveyed said reporting and data analytics are top priority, many teams struggle to accurately assess the return on investment (ROI) of AP technology. ’ “AP and AR automation are critical pieces of the overall equation to solve our clients’ enterprise-wide cash flow management needs,” he added.

User Experience 160

User Experience Payments Technology Tools 160

PYMNTS

SEPTEMBER 27, 2019

BankiFi operates APIs to enable banking clients access to a range of business banking infrastructure to augment their own small business and corporate banking operations. Operating out of New Zealand, Hnry offers gig economy workers tax administration technology that has just caught the attention of investors to the tune of $1.35

Payments 149

Payments Capital Taxes Lending 149

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

NOVEMBER 13, 2019

The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

JULY 2, 2020

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent from CUs with no loyalty innovation track record. Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Insights on Business

JUNE 4, 2019

Portfolio Marketing Lead for Sales Performance Management (SPM), as he talks to Gary Tubridy, Sr. What is IBM Sales Performance Management? IBM SPM leverages user experience design (UXD) while applying IBM Enterprise Design Thinking and agile methodologies. Learn more about IBM SPM.

Technology 105

Technology social media Management Groups 105

FICO

APRIL 19, 2018

FICO today unveiled a host of new retail banking solutions that allow lenders to manage the credit lifecycle in a way that is smarter, faster and simpler. The innovations are designed to help support lenders with their digital transformations as retail banking continues to be shaped by the forces of mobile, cloud, analytics and big data. “We

Miami 40

Miami Analytics Florida Management 40

Insights on Business

JUNE 20, 2018

One significant challenge lies in how firms manage risk. Regulators also now expect broader participation from a company’s first line of defense, making managing risk even more complicated. Current risk and compliance systems are disparate and disconnected, often with varying taxonomies, user interfaces, and skill requirements.

Regulation 70

Regulation Compliance Analytics System 70

PYMNTS

JUNE 2, 2016

Similarly, CardFlight and Miura recently came together to debut a new mPOS solution, manufactured by Miura, that will operate on the CardFlight mPOS platform, called the Bold B550. Starmount, an omnichannel solution provider, announced it would partner with payment solution provider Aurus, Inc.

Retail 100

Retail Software User Experience Payments 100

Gonzobanker

JANUARY 17, 2020

New regional banks will struggle with operational maturity and customer experience. While the whizzes in finance and credit can scale fast, the worlds of operations, information technology (IT) and digital cannot. The talent arms race is beginning to cut into progress on operating efficiency. CEOs need to force a change.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

JULY 8, 2020

We’ve been doing data analytics by digitally mapping the fields for five years now. While SMBs of all industries can present an array of risks for lenders, the farming industry operates with a unique business model that can complicate cash flows. After securing its full banking license in the U.K.

Industry 131

Industry Payments User Experience Strategy 131

Gonzobanker

FEBRUARY 3, 2020

Modernized user experience – Cloud providers are delivering vastly superior agent user interfaces. Modernization extends to managers as well with improved capabilities around real-time performance dashboards, advanced analytics and quality management. Don’t get me wrong, GonzoBankers.

System 78

System Innovation User Experience Technology 78

FICO

MARCH 20, 2018

Communications Service Providers are competing on customer experience powered by data, advanced analytics and connected decisions. In this second article of my series, we’ll look at customer experience scenarios that can be improved by advanced analytics and how CSPs could and should take a more customer-led approach.

Customer Experience 40

Customer Experience Analytics User Experience Data 40

Fintech Labs Insights

MAY 14, 2017

As part of our FinDEVr Feature series , which highlights some of the speakers you will see on stage at the event, we recently interviewed the developer community manager of one of the presenting companies, eSignLive by VASCO. Coming from a data analytics background, the more data the customer can gather from a transaction the better.

Community 15

Community Management Analytics Case Study 15

PYMNTS

JULY 18, 2018

Where it is and when it will arrive is the information that corporates need to manage and optimize their cash position. Operating within a large network of corporate clients in more than 90 markets, Citi is deep in the belly of the global corporate payments beast.

Payments 101

Payments blockchain User Experience Examples 101

PYMNTS

FEBRUARY 29, 2016

Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. But businesses today are demanding a different experience from their banks, which is driving these FIs to look a bit more closely at innovation.

Innovation 100

Innovation Fintech Tools Technology 100

FICO

SEPTEMBER 22, 2021

Armed with all of your aggregated data, now in the hands of your most savvy business users, create per-personalized user experiences … just like we all have grown accustomed to from Amazon, Netflix, and Google. This is often referred to as the “brain” of your digital engagement.).

Strategy 52

Strategy Fintech Data Industry 52

Insights on Business

FEBRUARY 5, 2019

Forrester Research, one of America’s preeminent market research organizations, has named IBM as one of the “most significant” and also as one of the “eight providers that matter most” for 2019 in sales performance management (SPM). Enable seamless data integration and deep insights using AI and advanced analytics.

Management 79

Management Analytics UX Data 79

Insights on Business

FEBRUARY 27, 2019

Forrester Research, one of America’s preeminent market research organizations, has included IBM as one of the “most significant” and also as one of the “eight providers that matter most” in its 2019 evaluation of sales performance management (SPM) solutions. Enable seamless data integration and deep insights using AI and advanced analytics.

Management 79

Management Analytics UX Data 79