PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Below, PYMNTS rounds up the top trends of the year and sheds light on how retailers are tapping into mobile apps to make the shopping experience more convenient and less time consuming for shoppers. Apps As Mobile Ordering Tools. Apps At The Pump.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

APRIL 25, 2019

The term eSports can refer to a wide range of games in the competitive space, but in general the most popular ones are in the first-person shooter or multi-player online battle arena genres. These are particularly popular among Gen Zers, the up-and-coming generation that is starting to nudge millennials out of the headlines.

Retail 166

Retail America Video Millennials 166

PYMNTS

JUNE 25, 2018

Another had an offer with a promo code to get $10 off my first online order, which would be delivered free to my front door in two hours or less once I linked my Prime account to Whole Foods. At the same time, sales of Whole Foods’ private label 365 brand are growing online. Along with the promise of much more.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

OCTOBER 21, 2020

Approximately twice as many consumers now shop for retail products from home as did a year earlier, while three times as many relocated their grocery shopping from the store to their homes. percent also reported having bought retail goods online in the last 24 hours. consumers control nearly all of their daily routines.

Millennials 150

Millennials Retail Report Mobile 150

PYMNTS

SEPTEMBER 19, 2018

Millennials and younger portions of the population are now turning to convenient, customizable and healthy fare in search of sustenance that fits into their daily hustles. Grocery stores are also seeing a shift, as more consumers now shop for groceries and food online. About the Playbook .

Comparison 108

Comparison America Millennials Data 108

PYMNTS

MAY 18, 2018

Warby Parker rival Eyebobs has said it will soon be opening two brick-and-mortar locations later this summer: one in the Mall of America and one in Orlando’s Florida Mall, according to recent Retail Dive reports. The firm first began testing the concept last October at its Minneapolis-based Glenwood Avenue headquarters.

Minneapolis 100

Minneapolis Florida Online Millennials 100

PYMNTS

FEBRUARY 27, 2019

Online luxury marketplace 1stdibs stands as an example of that kind of content, along with providing — as do some other companies — a demonstration of the appeal of both digital and physical forms of content to tie consumers to a brand or ecosystem. But catalogs can work, as 1stdibs and other retailers have learned. billion in 2007.

Retail 214

Retail Online America Millennials 214

PYMNTS

DECEMBER 30, 2020

Another 33 believe D2C retailers have better deals on their websites, while 33 percent say it’s easier to see all of a brand’s offerings on one site: Even better, from the brands’ point of view, is that the consumers most interested in D2C are typically younger, better educated and wealthier than those with less interest in the concept.

Branding 257

Branding Millennials Retail social media 257

PYMNTS

MAY 1, 2020

JPMorgan Chase and Bank of America said they processed almost 500,000 applications totaling roughly $46 billion as part of the Paycheck Protection Program intended to help small businesses that are struggling due to the coronavirus pandemic. Tradesy CEO: Millennial Women, Louboutin Shoes And Restarting The Economy.

Maine 141

Maine Millennials Payments Analysis 141

PYMNTS

FEBRUARY 19, 2020

Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. Some online sellers eschew online marketplaces in favor of more tailored digital sales experiences, turning to eCommerce system providers for help.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

DECEMBER 4, 2018

In September, Bank of America announced that it would roll out a Premium Rewards credit card that offers customers unlimited points that never expire. The Millennials Cometh. We are talking here, of course, about millennials. In fact, more than half of FIs plan to focus on digital wallets over the next three years.

Payments 191

Payments Millennials Cards Course 191

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

JANUARY 18, 2017

In the new year, it seems very fashionable for retailers to re-think global growth. As PYMNTS reported in December , more and more, the beauty industry has become ruled by millennials , with women between ages 18 and 34 the main buyers, according to a survey by TABS Analytics.

Millennials 100

Millennials Branding Regional America 100

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

MARCH 2, 2018

Cash back programs are nothing new for financial institutions (FIs), but the banking industry may be well-served to take a few cues from the masters of rewards: retailers. For millennials, these cards simply don’t induce the same debt-based anxieties as credit cards. Think like a retailer. Winning the millennial market.

Millennials 101

Millennials San Diego Cards Retail 101

PYMNTS

FEBRUARY 6, 2020

The retail angle (outside of Nike’s own stores) is that the company is betting consumers will be attracted to environmentally friendly products, regardless of whether they have a “swoosh” or not. “The 6), marking his first television interview since taking the helm at the retailer last month. “It Of those, 12.4

Millennials 152

Millennials Miami Retail Examples 152

PYMNTS

NOVEMBER 6, 2020

Meanwhile, millennial consumers have drastically picked up the pace of their home buying. Pushed by all of that suddenly exploding demand, the real estate market (particularly the digital retail market) has been booming. For instance, online real estate giant Zillow Group Inc.

Video 210

Video Millennials Tools Marketing 210

PYMNTS

MAY 22, 2018

This challenge is seen across the spectrum of consumers, but it’s most acutely noticeable among older or bridge millennials — consumers between the ages of 30 and 40 who are buying houses, having children and beginning to settle into their roles as the drivers of commerce in the U.S. according to the figures PYMNTS has gathered.

Millennials 109

Millennials Branding Retail Online 109

PYMNTS

OCTOBER 21, 2020

"Demand for refurbished products has surged, and by securing exclusive rights to inventory sold directly from the most popular manufacturers, eBay is changing the way people shop this category," said Jordan Sweetnam , senior vice president and general manager for eBay's North America market.

Branding 192

Branding Samsung Meeting Millennials 192

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Pundits identify bellwether states to predict election outcomes.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

JULY 29, 2016

Do you know the fastest-growing industry in retail right now? What about the largest retail industry at the moment? And as millennials age and advance in their careers (thus making even more money), this trend shows no signs of slowing down anytime soon. Census Bureau) has been a clear outlier from other retail segments.

Industry 100

Industry Meeting Millennials Study 100

PYMNTS

JUNE 26, 2018

Make no mistake: Dogs, cats and other domesticated animals already serve as a healthy source of sales for retailers. The eCommerce operator’s pet product category has grown by at least 45 percent since 2015, based on the percentage of adults who had bought pet products via online retail channels over the preceding quarter.

Millennials 117

Millennials Policies Industry New York 117

PYMNTS

JULY 15, 2016

When Amazon, the largest retailer by market cap, says that it had its best day ever , it’s hard not to call that a sizzle – and then some. Remember, Lending Club’s claim to fame, as all of the online lenders, was their technology prowess at building systems that could take data and mash it up and make better decisions, faster.

Retail 100

Retail FDIC Bitcoin Lending 100

PYMNTS

MAY 25, 2017

The goal is for retailers in more than 8,000 Hong Kong stores that accept yuan-based payments to convert to the Hong Kong one. They also acknowledge the well-known fact that millennials love retro — “vintage” — and that nostalgia marketing is a surefire way to win their attention — and brand loyalty.

Mobile 101

Mobile Payments Millennials America 101

Bank Innovation

JULY 11, 2018

Unlike others such as JPMorgan Chase’s Finn, which was rolled out nationwide earlier this month, this digital bank is not catering to the general ‘millennial’ audience as is evident by its $5,000 deposit minimum. […].

Groups 225

Groups Millennials Digital Banking Operations 225

PYMNTS

DECEMBER 9, 2020

Days after the first Pfizer/BioNTech vaccine announcement was made, PYMNTS set out to discover how a much-anticipated COVID-19 immunity shot is likely to move the needle of normalcy and begin to boost confidence, allowing America to affect a recovery in full. Surveying a census-balanced panel of over 2,800 U.S.

Branding 148

Branding Data Study Millennials 148

PYMNTS

JANUARY 30, 2018

When Bank of America announced last week that it was terminating its free checking option for low-balance customers, a literal Tweet storm broke out. Three years later, in 2013, Bank of America stopped enrolling new customers in the program. As of today, over 25K customers have made [the] switch from Bank of America to Aspiration.”.

America 109

America Maryland FDIC Millennials 109

PYMNTS

NOVEMBER 15, 2016

But in North America, placing mobile orders to restaurants is still a novelty. Of those surveyed, only 32 percent of customers in North America reported ordering food using a mobile device in the three months prior. Twenty-seven percent say online ordering would encourage them to visit a fast-food restaurant.

Technology 100

Technology US San Francisco Survey 100

PYMNTS

MARCH 1, 2017

Brian Billingsley, CEO North America at Klarna , joined Karen Webster to discuss those partnerships and the benefits that it believes its more streamlined financing options can bring to the consumer purchasing experience. The Revolving Difference.

Customer Experience 100

Customer Experience Millennials Branding Cards 100

PYMNTS

AUGUST 13, 2018

For those who carry either the branded Gap card, or the Gap Mastercard (or anyone who has ever been part of a retail rewards program), the offerings are fairly familiar. Shoppers who use their Gap card get a discount (10 percent off in-store and online), accrue points and enjoy perks like free shipping, exclusive offers and events.

Fort Worth 107

Fort Worth Branding Cards Retail 107

CB Insights

OCTOBER 10, 2018

See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future. Startups targeting retail and commercial banking have been emerging globally, spurred by favorable tech regulations, an uptick in mobile adoption, and shifting customer demographics. Incumbents Play Catch-Up.

Retail 78

Retail Cards Millennials Mobile 78

PYMNTS

JULY 6, 2018

Though millennial parents were hit with nostalgia, when it comes to the world of toy sales going forward, market watchers of all kinds have been asking themselves the same question for weeks: Now what? Geoffrey the Giraffe is, sadly, no more. Pop-Up Toy Stores. “That’s a big, big void that we’re hoping to fill up.”

US 101

US Retail Branding New York City 101

PYMNTS

FEBRUARY 21, 2017

That started with a redesign of our website to make it responsive to whatever device a customer is using — a computer, tablet or smartphone — followed by online catering and additional out of store payment options and continues with the completion of our ‘Smarter Pickup Times’ initiative.

America 101

America Millennials Mobile Survey 101

PYMNTS

MAY 26, 2017

One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform. The lack of payment innovation could increasingly become an issue as more millennials become parents and consider activities for their families.

Marketing 115

Marketing Payments Community Millennials 115

PYMNTS

JUNE 12, 2018

However, not all health and beauty retailers are taking advantage of omnicommerce channels and features: Health and beauty stores scored a 36.5 average satisfaction score for omnichannel retailers in the PYMNTS Omni Usage Index. Twenty-eight percent of consumers valued coupons most when shopping at health and beauty retailers.

Retail 109

Retail Examples Boston Mobile 109

PYMNTS

AUGUST 6, 2018

When Indochino made the transition from a digital-only to an omnichannel retailer, for example, the Canadian fashion brand opted to open smaller stores called showrooms, where customers can shop for made-to-order formalwear. By comparison, he said retailers typically have a two- to three-year payback window. The Omnichannel Advantage.

Branding 119

Branding Examples Retail Comparison 119

PYMNTS

MARCH 14, 2016

In retail, and especially for personal beauty brands trying to navigate brick-and-mortar and online subscription spaces, this is doubly true. Calvin McDonald, CEO of Sephora Americas, talked the Innovation Lab up as Sephora’s crucible of retail disruption. “These female founders from the U.S.,

San Francisco 100

San Francisco Innovation Retail Branding 100