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Facebook's Libra Hires HSBC Veteran As Managing Director

PYMNTS

The Libra Association has named James Emmett as managing director of Libra Networks, the association’s operating company subsidiary. Emmett previously was the top executive of HSBC Bank plc and Europe, where he was responsible for HSBC's UK Wholesale Bank and operations across Continental Europe, Sub-Saharan Africa and Bermuda.

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The Four Pillars of Smarter Bank Leadership

Gonzobanker

Financial institutions standing in 2030 will have completed a significant and gut-wrenching transformation of their leadership talent. To overcome the struggle, banks need to build leadership teams that align with how a future “Smarter Bank” will operate. And, quite frankly, they’re struggling.

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Where The Paths Of Fleet And Corporate Travel Management Intersect

PYMNTS

Lyft made progress over its rival Uber this year when corporate travel and expense management firm Certify released data that found a 9 percent increase in the percentage of Lyft ride-hailing trips expensed on its platform. The ride-hailing and ground transportation competition in the U.S. “It just drives me crazy,” he said.

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‘Ghost’ Kitchens Take A Bigger Role In Food Delivery

PYMNTS

As restaurants continue to wrestle with the questions that come with food delivery — how to make enough money, whether to work with third-party operators, how to manage customer relationships — a new factor is gaining significance. Keatz already operators ten “ghost” kitchens in Europe. Keatz reportedly has raised about $13.5

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Tech Falls Short Of Procurement’s Expectations

PYMNTS

Organizations are taking baby steps into eProcurement, digitizing supplier relationship portals, purchase orders, invoice management and payments, though not all businesses say their eProcurement efforts have paid off as much as they could, and should, be. Procurement’s digital transformation isn’t without its hiccups.

Survey 101
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Shopify’s 2Q Earnings Illustrate Growing Digital Shift For Merchants, Shoppers

PYMNTS

“Over the past few months, we’ve seen the COVID-19 pandemic firsthand, [and] it has catalyzed eCommerce – introducing major changes in buyer behavior and pulling forward what retail would look like in 2030 to 2020,” Chief Operating Officer Harley Finkelstein said on the company’s earnings call.

Retail 181
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AI/Bot: Dole’s Secret Artificial Intelligence Weapon

PYMNTS

Artificial intelligence (AI)–assisted technologies have been on the rise over the past few years. While AI certainly makes consumers’ lives easier, it’s also working in nearly every industry to help streamline operations. Some retailers are using smart technology like AI and the bot to help mitigate store closures.

Retail 177