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Burger Intelligence: Shake Shack AI Takes Ordering, Customer Experience To The Next Level

PYMNTS

These transformational shifts are, in turn, affecting how quick-service restaurants (QSRs) engage customers as the health crisis limits their in-person dining offerings and forces them to fast-track planned digital innovations. Shake Shack On Leveraging AI, ML To Drive Customer Experience.

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Big Data Explosion

Cisco

Those ecosystems could add up to a $60 trillion integrated network economy by 2025, according to McKinsey. As digitization transforms operating models, institutions are deploying AI capabilities to front, middle, and back-office operations, embracing an iterative approach to improve the quality of analytic models.

Big Data 147
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Solve This Problem with Your Strategic Horizon

South State Correspondent

If you are a typical banker and you agree with the above, then your conclusion will likely be that 2025 should be spent focusing on your core business. Bank management must start to focus what initiatives they want to start in 2025. Whip Company had the largest market share with the most efficient operations.

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Kroger Building New Automated Warehouse Facility

PYMNTS

The two companies have broken ground on what they call America’s second “customer fulfillment center” (CFC), located in Groveland, FL, according to a press release. The $55 million center, expected to become operational in 2021, will measure up to 375,000 square feet and is expected to generate up to 400 new jobs. the release said.

Florida 129
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Deep Dive: How QSRs Can Fight The Rise Of App-Enabled Friendly Fraud

PYMNTS

It also analyzes how focusing on the customer experience can help prevent such fraud in the first place. Friendly fraud has also been on the rise because many customers now need only to tap their mobile apps to dispute charges, and fighting chargebacks by proving payments are valid can be cumbersome and costly for restaurant operators.

Fraud 255
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GFT Advances in 2022 IDC FinTech Rankings

Bobsguide

The providers included on the list supply the technological backbone of the financial services industry; an industry for which IDC forecasts worldwide spending on IT across the globe to be $590 billion (USD) by 2025. Increased demand brings record year for GFT.

Fintech 68
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Chanel And Farfetch Ink New Strategic Partnership

PYMNTS

Iconic French fashion house Chanel has inked a strategic partnership deal with online designer marketplace Farfetch that will focus on deploying the latter’s operating system within the confines of Chanel’s physical boutiques, according to industry news source Business of Fashion. Luxury eCommerce is a growing concern.