ATM Marketplace
JANUARY 31, 2023
2023 will be a big year for the Bank Customer Experience Summit, which gathers bankers, self-service vendors and fintechs to network and discuss banking trends. This year, the summit will be combined with the ICX Summit from Sept. 12 to 13 in Charlotte, North Carolina.
Perficient
FEBRUARY 2, 2023
In 2023, we expect to see this response exaggerated and heightened. Vendor and payment companies alike are seeking and creating solutions to provide their customers with the most secure digital payment experiences possible. One example of this effort, which we expect to see more of in 2023, is biometric payments.
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South State Correspondent
AUGUST 15, 2022
The reality is that banks don’t think from the customer’s perspective enough. The customer experience is horrible for many bank processes. Not understanding your customer can lead to a brand and products misaligned with the customer’s needs resulting in an erosion of a bank’s competitive position.
South State Correspondent
AUGUST 15, 2022
The reality is that banks don’t think from the customer’s perspective enough. The customer experience is horrible for many bank processes. Not understanding your customer can lead to a brand and products misaligned with the customer’s needs resulting in an erosion of a bank’s competitive position.
South State Correspondent
OCTOBER 26, 2023
As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The discussions were healthier, more compliance-focused, and with little expectations that banks were going to offer crypto to their customers any time soon.
Gonzobanker
FEBRUARY 1, 2023
Scottdale, Arizona was chillier than normal this week, but that didn’t prevent bankers from having heated discussions about 2023 at this year’s Acquired or Be Acquired conference, hosted by Bank Director. There were many joint presentations with bankers and fintechs, talking about new initiatives they are working on in the trenches.
Independent Banker
DECEMBER 31, 2022
Stevens’ novel, The Lies About Truth , that captures our ethos heading into 2023: “If nothing changes, nothing changes. I believe 2023 will continue our industry’s forward momentum as our members position themselves to be the agents of change that find and champion new opportunities. You want change, make some.”
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