PYMNTS

DECEMBER 3, 2020

Wintrust Financial Corporation has selected global enterprise technology provider NCR Corporation to provide its new digital-first banking platform, according to a press release. PYMNTS ’ June 2020 Digital-First Banking Tracker , done in collaboration with NCR, looked at the realization setting in that much business could be done remotely.

Leadership 190

Leadership Community Bank Branding Mobile 190

Independent Banker

AUGUST 31, 2022

Social payments methods like Venmo and Cash App continue to grow in popularity, and the data is there to prove it, creating an opportunity to give customers what they want: 24/7 access to cashless, P2P and mobile transactions. So how do social payments fit in community banks’ long-term future? DJ Seeterlin, Chesapeake Bank.

Capital 94

Capital Payments social media Community Bank 94

PYMNTS

DECEMBER 27, 2019

The same demand for data integrations between back-office platforms spread into the need for those FinTech solutions to also integrate with SMBs’ bank account data for faster, more accurate data entry and analysis. Open banking wasn’t the only disruptive trend for SMB financial services this year. An Evolving Landscape. In the U.S.,

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Community Bank Fintech Data Community 132

Independent Banker

APRIL 30, 2022

While most of Alpine Bank’s in-lobby “shops” are carried out here at its Glenwood Springs branch, the program also has an online element. It’s no secret why Alpine Bank’s mystery shopper program has helped the community bank meet and exceed customer expectations over the past two decades. Name: Alpine Bank.

Community Bank 91

Community Bank Community Illinois Online 91

Independent Banker

JULY 31, 2022

Rather than send them to the landfill, it donated them to a community textile arts project that continues to inspire others. SouthState Bank had a swag problem on its hands. In 2020, the $46 billion-asset community bank in Winter Haven, Fla., By Paul Sisolak. It was sort of the perfect opportunity.

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Community Community Bank Resources Course 156

Independent Banker

SEPTEMBER 30, 2021

In this feature, we’ll look at a number of ways you can continue to build trust—an especially crucial task as the pandemic continues, telecommuting persists and consumer banking practices evolve. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank.

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Community Community Bank social media Security 139

PYMNTS

MAY 7, 2020

back to some semblance of “normal” has challenges — and opportunities for banks, especially community banks and credit unions. The challenge lies with serving the needs of the individual who may be hesitant to go back to the old ways of banking — of walking up to teller windows, of handling cash in envelopes.

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ATM Examples Mobile Community 307

Independent Banker

OCTOBER 31, 2021

“I’m not sure how we would have processed all of the PPP loans and everything else in the last 18 months without some of the technology that we have implemented,” says Chris Jundt, senior vice president and chief lending officer at First State Bank & Trust. Northpointe Bank in Grand Rapids, Mich., Cashing in on efficiencies.

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PYMNTS

AUGUST 31, 2020

PYMNTS’ August 2020 Credit Union Tracker® , done in collaboration with PSCU , examines the microbusiness landscape as the fog of COVID-19 begins to lift and new needs are clarified. percent of these credit unions are eyeing mobile banking capabilities, while 61.1 Leaning Into Community-First Lending.

Community 152

Community Lending Community Bank Innovation 152

Jeff For Banks

AUGUST 3, 2020

Unlike 2008, banks were not the bane of our problems. Sure, community banks had little to do with liar loans or what was otherwise termed sub-prime. But many banks were, including the nation's largest. And "bank" is what's on our marquee. Community banks in particular. Call-answered.

Community Bank 88

Community Bank Community Capital Analytics 88

Independent Banker

OCTOBER 1, 2022

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. Shielding sensitive customer information from prying eyes remains a chronic industry challenge. Bob Hickok.

Data 91

Data How To Community Bank California 91

Gonzobanker

MARCH 24, 2021

Some examples: My colleague Ron Shevlin pointed out in a recent study conducted with StrategyCorps that Chime, the big dog challenger bank, now has nearly 8 million customers who consider it their primary bank. Community banks and credit unions, in total, have 56 million. Non-interest income, in total, was flat in 2020.

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Customer Experience Strategy Community ATM 130

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

Lending 259

Lending Community San Antonio Survey 259

Banking 2020

JANUARY 29, 2016

Articles via Mobile Marketing Watch, Mobile Payments Today, The Financial Brand, American Banker. Digital Transformation: Blending Design and Data in Banking: Suggestions and successful tips on how banks can propel a digital transformation strategy to engage customers. What have you been reading?

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Mobile Industry Technology Payments 40

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

Lending 195

Lending Community San Antonio Survey 195

Independent Banker

MARCH 15, 2015

Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want. For many community banks, telephone calls still generate the highest volumes of customer service interactions.

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Community Bank Community Operations Retail 70

Gonzobanker

FEBRUARY 11, 2021

The percentage of FIs citing this as one of their top priorities has grown steadily over the past three years from 34% in 2019 to 43% in 2020 and 48% in 2021. Getting more value from existing technologies and vendor relationships. The first part isn’t particularly surprising (or newsworthy), but the second part is. Money: It’s a Hit.

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PYMNTS

JUNE 24, 2019

According to an earlier Faster Payments Tracker , it was projected that more than 56 real-time payment rails will be live by 2020. The Clearing House, a banking association, launched its Real-Time Payments (RTP) network in November 2017. The demand for faster payments is strong in the U.S.,

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American Banker

JULY 31, 2020

Heritage Bank and Dime Community Bank are among those financial services firms taking online and app-store reviews seriously. Here’s why all banks should pay attention.

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Community Bank Community Online Customer Experience 52

PYMNTS

MAY 16, 2016

At the same time, new evidence emerged to imply businesses will be adopting more sophisticated fleet payments tactics, while separate research found cause to believe B2B businesses are ready to implement mobile sales efforts for their corporate clients. Those services include bitcoin and peer-to-peer lending, analysts said.

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American Banker

NOVEMBER 18, 2020

The two companies have worked together to provide a banking app that community banks can implement and deploy in 30 days.

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Community Bank Community Company Banking 2020 47

Banking 2020

OCTOBER 30, 2014

Dianne shared insight on Banner Bank’s recently redesigned website and new marketing initiatives to further their approach as a “ super community bank.”. Dianne Larsen, Banner Bank. What is new about your online and mobile banking experience? . What led to this change?

Community Bank 95

Community Bank Branding Marketing Mobile 95

PYMNTS

JUNE 26, 2020

The first half of 2020 has been rough on small businesses of all kinds, whether they had to close their doors due to public-health orders or had to relocate their staff to working from home virtually overnight. It’s required lots of on-the-spot innovation as firms had to massively rethink their operations from the ground up.

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Payments Software Trends Digital Marketing Channels 176

Banking 2020

FEBRUARY 27, 2015

A new fee-free mobile bank: Is the U.S ready for a banking revolution? With no physical branches, and no fees, BankMobile wants to streamline retail banking into a simple mobile experience. An easy legislative fix that could save community banks: The former chairman of the Federal Deposit Insurance Corp.

Community Bank 40

Community Bank ATM Community Mobile 40

Gonzobanker

DECEMBER 19, 2022

Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. acquisition of the community bank core processor put together by Centerbridge and Bridgeport, whose founder Frank Martire is former FIS and current NCR chairman. Goes to CSI.

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Community Fintech Industry Innovation 216

Banking 2020

SEPTEMBER 23, 2014

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. What happens when this genteel, Norman Rockwell-esque universe gets swallowed up by Tweets and mobile apps?

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Community social media Community Bank Big Data 55

Banking 2020

JULY 24, 2015

Articles via The Financial Brand, Business Insider, Mobile Payments Today. Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella.

Digital Banking 40

Digital Banking Innovation Payments Community Bank 40

William Mills

FEBRUARY 7, 2017

Key trends in this year’s report include the continued evolution of payments technology, increased adoption of self-service and innovative branch automation technology, and further enhancements to mobile banking – all converging as part of an overlying strategy to improve the customer experience. Download the full report here.

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Report social media Customer Experience Industry 40

Gonzobanker

DECEMBER 20, 2019

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. The bank’s strategy is laser-focused. It was the original data junkie.

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Idaho Conference Data Marketing 148

Jeff For Banks

MAY 4, 2020

Readers note: You can also view this post on Penn Community Bank's website. Coronavirus Pandemic Life as we know it changed in March, 2020. As frightening as this crisis has been, we have seen a mobilization like never before of government at all levels and the cooperation of private companies. Click here.

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Marketing Philadelphia Community Bank US 78

ABA Community Banking

AUGUST 17, 2021

in 2020, the first dip in the 16-year history of the Pulse debit issuer survey released today. The post Survey: Debit Transactions Decline for First Time on Record appeared first on ABA Banking Journal. In response to the COVID-19 pandemic, the number of debit transactions declined 2.5%

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Survey Community Bank Community Cards 52

FICO

FEBRUARY 5, 2021

FICO recently worked with Cornerstone Advisors to commission a study on the emergence of “shadow banking" providers – fintech startups, large technology companies, merchants, and others. The report – Americans’ Shadow Financial Lives: The Mobile Apps Banks Don’t Know They Use – found that U.S.

Millennials 52

Millennials social media Fintech Examples 52

Gonzobanker

DECEMBER 22, 2015

Community bank marketing resources. With market opportunity heating up and big bank and big credit union competitors hitting hard, too many community banks lack marketing resources … or they have 2X more spending in sponsorships than the campaigns, analytics and digital sales improvements that actually bring in new business.

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Community Bank Apple Community Technology 60

Banking 2020

AUGUST 24, 2015

For community banks or credit unions who are thinking about search, what would you say is the easiest way for someone to get started with a program? Sabrina: One last question I have for you –the world is moving toward mobile and we know that, in a lot of ways, we’re thinking about designing for mobile first.

Industry 40

Industry Pennsylvania Marketing Mobile 40

Banking 2020

AUGUST 18, 2015

For community banks or credit unions who are thinking about search, what would you say is the easiest way for someone to get started with a program? Sabrina: One last question I have for you –the world is moving towards mobile and we know that, in a lot of ways, we’re thinking about designing for mobile first.

Industry 40

Industry Pennsylvania Marketing Mobile 40

Banking 2020

MARCH 12, 2015

Sure, in an environment where the branch and the ATM have to co-exist with custom mobile apps, omni-channel isn’t just important, it’s inevitable. After all, the customer isn’t thinking of it in terms of branch vs. ATM vs. mobile app; to them, it’s just the bank and the customer, and everything else is communication and transaction.

ATM 40

ATM Retail Mobile Atlanta 40

Banking 2020

FEBRUARY 12, 2015

The growing cacophony over the future of branch banking is richly-threaded with expressions like “reduced footprint,” “mobile,” “digital,” “tellerless branch” and “multi-channel integration,” but amid the calls to build ever-smaller custom micro-branches, there is another issue: large legacy branches. The Coffee Shop Branch.

Community 40

Community Retail Mobile Community Bank 40