PYMNTS

JULY 3, 2019

million from investors including Partech, Axeleo Capital, Lafayette Plug and Play and others to further develop its loyalty program integrated into credit or debit cards. Through Joko’s mobile app, credit cards become loyalty cards, so there is no need to scan or say anything. French startup Joko announced that it has raised €1.6

Cards 135

Cards Fintech Retail User Experience 135

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. The company is also working with issuers, including Citi and Fifth Third Bank, to convert cards on file into tokens.

Cards 150

Cards Security Online Branding 150

PYMNTS

JANUARY 25, 2021

According to the company, one of the reasons for PayDirect’s development is the clunky state of the customer journey associated with card-based payments and the resulting low conversion. PayDirect is higher-converting, primarily because it just has a much better UX (user experience) than online card payments or bank transfers,” he explained.

Online 300

Online Meeting Payments Cards 300

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

NOVEMBER 23, 2020

Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors. As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined. Advanced AI Makes Systems Smarter.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

JANUARY 29, 2020

The app was designed using input from customers and features an analytical dashboard, Joust Visa debit card management, invoice creation, payments and more. Additional features will be introduced throughout 2020. The intuitive banking app enables users to move seamlessly from one function to the next.

Austin 131

Austin FDIC Analytics Texas 131

FICO

AUGUST 23, 2021

This post explores the credit card trends in the UK, US and Canada, reviewing regional differences and focussing on the impact of the pandemic. The impact of the extra savings people accumulated during the pandemic is clear for all regions and is masking the impact on those that have struggled and are struggling to support their card debt.

Cards 52

Cards Payments US Regional 52

PYMNTS

OCTOBER 22, 2020

We knew we had to pivot and act quickly to develop digital tools to enable self-servicing for our existing customers, while also increasing our focus on driving frictionless access to credit card applications for new customers.

How To 130

How To Fraud User Experience Cards 130

PYMNTS

NOVEMBER 19, 2020

And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. As reported by India Retailing last month, “mobile wallet adoption is gradually displacing traditional payments such as cash and cards in India.” adults who reported doing the same prior to the pandemic in March 2020.

Google 254

Google Mobile Apple Survey 254

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Expected to go live in the spring of 2020, UICCU will have more than 21,000 active users on the platform.

Security 130

Security Illinois User Experience Digital Banking 130

PYMNTS

JULY 3, 2020

PYMNTS’ June 2020 Credit Union Tracker® , done in collaboration with PSCU , explores the loyalty dynamic at work deep within CUs – and the threats to it should these financial institutions (FIs) fail in their mission to provide members with experiences not typically found at banks. Likewise, 33.3

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JANUARY 7, 2020

Mobile wallets are on the march, so to speak, and what happens with them in their next phase of development — in 2020 and beyond — will say much about what happens to broader areas of payments. That can bring or encourage broader collaboration and richer user experiences. “In That’s a bit of a mouthful.

Mobile 139

Mobile User Experience Regional America 139

PYMNTS

FEBRUARY 21, 2019

Financial technology firm Green Dot , which made its name on its prepaid debit card solutions, is ramping up its focus on Banking-as-a-Service (BaaS) after posting $14.3 The Intuit partnership is expanding, too, noted Streit, thanks to a BaaS collaboration that enables Green Dot to link Intuit users with full-service bank accounts.

Taxes 188

Taxes User Experience Cards Operations 188

Independent Banker

DECEMBER 31, 2021

Consumers are increasingly interested in buy now, pay later products, which are cutting into credit card usage. These installment payments increased between 300% and 400% in 2020, fueled in part by COVID-19’s effect on consumers’ cash flow, according to McKinsey & Co. Illustration by Wenjin Chen/Getty Images. By Colleen Morrison.

How To 91

How To Community Bank Community Lending 91

PYMNTS

APRIL 10, 2020

We support billing, scheduling, credit card processing, unlimited training and customer support.”. As a direct-to-consumer (DTC) brand, Fruit Street constantly conducts A/B testing across its website and advertising campaigns to improve the user experience.

Retail 242

Retail Guidelines User Experience Branding 242

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. percent of the total retail spend by 2020 – that’s $4.058 trillion. The payments industry has increasingly grown more complex over the last decade.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

MARCH 20, 2020

It takes effort to balance seamless-but-fraud-free user experiences. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card. Tom Brady announced on social media that he won’t sign with the Patriots for the 2020 season after two decades with the team. Fun, Cool and Otherwise Interesting.

Technology 181

Technology Apple New York City social media 181

Abrigo

FEBRUARY 8, 2022

As the expectations around technology change with each generation and the recent pandemic pushing products and services that do not require an in-person transaction to become more mainstream, the demand for financial services to support a more decentralized experience has reached its peak. NBFIs & AML Act of 2020.

Compliance 195

Compliance Training Regulation Fraud 195

PYMNTS

OCTOBER 31, 2018

Customers who’ve been with eBay for relatively long periods have tended to stick with PayPal, eBay CFO Scott Schenkel said during the call, with newer customers preferring credit cards. Schenkel told investors that with eBay-owned StubHub , 90 percent of transactions are done with credit cards.). 58, another beat. billion and $2.89

Management 134

Management Report Payments Apple 134

PYMNTS

JANUARY 10, 2020

All those changes were featured this week at the 2020 CES event in Las Vegas — and were a central part of a recent PYMNTS conversation between Olabisi Boyle, VP of IoT Platforms at Visa , and Karen Webster. It’s about user experiences,” Boyle told Webster when describing the ongoing evolution of the connected vehicle ecosystem. “We

Las Vegas 170

Las Vegas Software Payments User Experience 170

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Dock began implementing Falcon Fraud Manager in 2019 and added CCS in 2020.

Fraud 52

Fraud Technology social media Innovation 52

Gonzobanker

JULY 6, 2021

My colleague Steve Williams observed in What’s Going On In Banking 2021: Rebounding from the Pandemic , “Many banks that were taking an incremental approach to digital were shocked into reality during 2020, and executives realized greater investment and faster transformation is needed to stay relevant.”. At least, not right now.

Strategy 156

Strategy System Risk Management Technology 156

PYMNTS

NOVEMBER 9, 2016

Specification, a messaging protocol that allows consumers to be authenticated to card issuers during card-not-present transactions. That authentication can also extend to activities that are decidedly non-payment in nature, such as when an individual adds a payment card to his or her digital wallet.

Security 190

Security Payments CA Technology 190

PYMNTS

MAY 11, 2017

trillion by 2020 in terms of B2B transactions. The app, called Undutchly, is a video game in the spirit of “credit card roulette,” intended to help a group settle a restaurant bill. Instead of a roulette wheel, users’ card data is tokenized and tucked away in one of several hiding places on the screen. In 2015, U.S.

Innovation 143

Innovation Mobile ATM Tools 143

PYMNTS

MARCH 22, 2018

“The visual display brings assurance to the end user about the information that’s available so they can discern what step they’re going to take,” Riddle said. Visual supports a seamless user experience. We wanted to test that and play with the Echo versus the Echo Show to create an omnichannel experience.”.

United States 116

United States Payments User Experience Millennials 116

PYMNTS

SEPTEMBER 22, 2017

The second and overlooked area of innovation is in the area of user experience. Liveness detection technology scans the user’s face within five seconds and dismisses a fraudster’s attempt to gain ID authentication approval by just holding in front of the screen a static ID card that may have been stolen from the original ID holder.

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

NOVEMBER 1, 2017

percent between 2016 and 2020. DraftKings’ service, Haas explained, allows users to make payments using credit cards, PayPal or digital wallets, such as Skrill and NETELLER. The idea is to provide fantasy fans a more seamless, enjoyable user experience when using the platform, he said.

Payments 102

Payments Regional America Marketing 102

Banking 2020

AUGUST 27, 2015

According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses. Consumers remain largely unaware around the issue of card skimming and even those who are mindful of the risk, don’t believe they are liable for potential losses.

ATM 40

ATM User Experience Fraud UX 40

NCR

DECEMBER 5, 2017

billion by 2020. Payment processing firm Worldpay has been investigating ways to enable consumers to complete credit or debit card purchases while immersed in a virtual environment. It has come up with a prototype payment process that uses the EMV standard and host card emulation to virtualize purchases.

Innovation 58

Innovation Technology Cleveland Security 58

PYMNTS

DECEMBER 30, 2020

Yes, many organizations shifted the needle away from the paper check toward ePayment tools like commercial cards and ACH as a result of necessity. Still, the card rails themselves saw significant innovation in 2021 as more organizations turned to card products in their own digitization efforts.

Payments 297

Payments Innovation Cards Trends 297

NCR

JANUARY 17, 2017

Nonetheless, alternative mechanisms ranging from corporate virtual or physical prepaid cards to e-wallets are finally ready for prime-time and able to achieve the ambitious goal of instant cross-border payments. cards) and start building a more innovative mobile-drive payments infrastructure.

Fintech 40

Fintech Trends Industry Compliance 40

Banking 2020

JANUARY 15, 2015

The October 2015 Europay, MasterCard and Visa (EMV) deadline looms and many issuers have already begun issuing NFC chip enabled cards. Additionally, we will see the first mobile-only “credit card” issued in 2015. Many banks have focused instead on enabling the consumer to have a better experience across a bank’s channels.

Retail 40

Retail Trends Millennials Mobile 40

Lars Markull

JUNE 30, 2020

In contrast, “official” open banking flows can lead to a more secure end-user experience (official flow meaning something in which the bank is in the loop and offers built-for-purpose APIs, as opposed to an aggregator cutting out the bank by finding hacks to get the data off the bank’s user interface).

Data 52

Data Regulation Mobile Security 52

Lars Markull

JUNE 30, 2020

In contrast, “official” open banking flows can lead to a more secure end-user experience (official flow meaning something in which the bank is in the loop and offers built-for-purpose APIs, as opposed to an aggregator cutting out the bank by finding hacks to get the data off the bank’s user interface).

Data 52

Data Regulation Mobile Security 52

Lars Markull

JUNE 30, 2020

In contrast, “official” open banking flows can lead to a more secure end-user experience (official flow meaning something in which the bank is in the loop and offers built-for-purpose APIs, as opposed to an aggregator cutting out the bank by finding hacks to get the data off the bank’s user interface).

Data 52

Data Regulation Mobile Security 52

PYMNTS

JUNE 27, 2019

The goal is to create a consistent and ubiquitous user experience across the channels they shop by leveraging the credit and debit relationships already in place with their banks. trillion market in 2017 growing at twice the rate of credit cards. This will also allow issuers to qualify the offer after a purchase has been made.

Lending 188

Lending User Experience Cards Fintech 188

PYMNTS

OCTOBER 13, 2017

To put it another way, the theme of the fairy tale applies to the transactional world in which we live — getting it all just right and in balance, a crucial concept when it comes to the consumer experience and security in card-not-present (CNP) transactions. Balance is the only way to boost card revenue. There will be 2.9

Security 108

Security CA Payments Analytics 108