PYMNTS

JANUARY 25, 2021

According to the company, one of the reasons for PayDirect’s development is the clunky state of the customer journey associated with card-based payments and the resulting low conversion. PayDirect is higher-converting, primarily because it just has a much better UX (user experience) than online card payments or bank transfers,” he explained.

Online 300

Online Meeting Payments Cards 300

Banking 2020

AUGUST 27, 2015

According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses. Consumers remain largely unaware around the issue of card skimming and even those who are mindful of the risk, don’t believe they are liable for potential losses. But that is just one issue with QR codes.

ATM 40

ATM User Experience Fraud UX 40

CB Insights

OCTOBER 31, 2019

Gartner predicted 80% of all new enterprise applications would be using chatbots by the year 2020, and that by 2021 chatbots would be the “most important platform paradigm” for the enterprise. Chatbots can help users keep track of their debts and liabilities. Crafting a simple UX for a personal finance app is a tall order.

Industry 78

Industry Examples Tools Retail 78