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2018 Recap: The Year In ResTech Innovations

PYMNTS

It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order and pay for food without having to wait in line. The offerings come as managers of QSRs see digital ordering options as important to their operations.

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Innovation Is Key to Credit Union Survival

PYMNTS

The 2020 Credit Union Innovation Index , conducted in partnership with PSCU , found that over 20 percent of members would drop their current CU over lack of innovation. The share of CU members reporting they were willing to change primary FIs over insufficient innovation increased by 4.6 percent between 2018 and 2019.”.

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Delivering Restaurant Innovation With Mobile Tech

PYMNTS

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And food-ordering platforms are teaming up with restaurant technology companies to make it easier for eateries to accept delivery orders.

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Banks Are ‘Dipping Their Toe’ into Public Blockchains, Says Chain CEO [VIDEO]

Bank Innovation

Blockchain technology has been talked about in banking for so long that readers here can be excused for being a bit jaded on the subject. The technology has been touted as solving just about every problem bankers face, but as Adam Ludwin, CEO of Chain, told us in San Francisco at Bank Innovation 2018 earlier.Read More.

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When the lights go out: why does operational risk matter for financial stability?

BankUnderground

Operational risk is rapidly becoming one of the most important threats to the financial system but is also one of the least well understood. But they are only one part of operational risk, which includes losses from any kind of business disruption or human error, including power outages or natural disasters.

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Retail Innovation Has Changed — Can SMBs Keep Up?

PYMNTS

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

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WEX CEO: Why Being Agile Is As Important As Being Innovative

PYMNTS

Innovation is good, but flexibility and agility count, too — as does striking while it’s hot. DBI) , an employee benefits administrator, by financial technology services company WEX. In 2018 alone, the company generated $100 million in revenue. to launch Halo Travel, a travel chatbot powered by Priceline Partner Network.