PYMNTS

JANUARY 11, 2021

license for financial services will enable it to offer banking products “U.K. customers expect from their everyday primary bank account.” . After getting the banking license, Revolut said it would develop a “financial super app.” Nik Storonsky , founder and CEO at Revolut, said in a press release on Monday (Jan.

cryptocurrency 216

cryptocurrency Leadership Bitcoin Fintech 216

The Financial Brand

JUNE 24, 2018

To provide financial services organizations with the most comprehensive benchmark of key financial marketing trends, the Digital Banking Report continues to field an international survey, sponsored by Deluxe.

Marketing 31

Marketing Survey Branding Digital Banking 31

ForwardBanker

AUGUST 6, 2018

Optimizing the customer experience was overwhelmingly deemed the biggest opportunity for 2018 for bankers (36 percent) surveyed a recent 2018 Guide to Financial Marketing report sponsored by Deluxe. The post Too Many FIs Still Not Using Data to Optimize Marketing Campaigns appeared first on Deluxe FS.

Marketing 39

Marketing Data Customer Experience Survey 39

PYMNTS

FEBRUARY 3, 2020

The latest PYMNTS Digital-First Banking Tracker , a collaboration with NCR Corporation , unclouds a blurry picture where 70 percent of consumers in a recent survey reported visiting a bank branch in the past month, and yet foot traffic keeps dropping as digital banking climbs. Solving the Branch Conundrum.

ATM 165

ATM Digital Banking Innovation Video 165

The Financial Brand

JUNE 25, 2018

What are financial marketers top priorities? The post 4 Major Digital Marketing Trends Redefining Retail Banking in 2018 appeared first on The Financial Brand. Where are they struggling? And how will budgets shift in the year ahead?

Trends 32

Trends Retail Marketing Branding 32

Abrigo

MARCH 15, 2022

Not surprisingly, then, digital/online account opening solutions for consumers and digital account opening solutions for commercial or small business firms are among the top types of new systems banks are looking to select or replace in 2022, according to Cornerstone Advisors. Improved Customer Experience.

Online 195

Online Lending Survey Digital Banking 195

William Mills

MAY 9, 2018

Welcome to FinovateSpring 2018. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Key Executives.

Security 40

Security Samsung Strategy San Jose 40

Cisco

MARCH 26, 2021

Financial institutions are working diligently to capture the opportunity to deliver a better customer experience with greater convenience and operational efficiency. What constitutes a next-generation bank branch and how can one be implemented? Retailers work on razor-thin margins and are always looking for a competitive edge.

Customer Experience 71

Customer Experience Retail Operations Security 71

PYMNTS

MAY 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. However, as Lumin Digital President Jeff Chambers told Karen Webster in a recent conversation, that doesn’t mean the digital banking experience isn’t critical to credit unions’ relationships with their members.

Online 123

Online Millennials Digital Banking Maine 123

FICO

JANUARY 9, 2019

As advanced analytics permeated nearly every industry in 2018, FICO’s thought leaders continued to push it into new areas. In fact, more than half (55%) of bankers plan to increase spending on customer experience initiatives [CSI], and nearly 80% consider it important to deliver guidance to customers in real-time [The Financial Brand].

Analytics 40

Analytics Fraud Training Data 40

PYMNTS

JULY 16, 2019

“One of the challenges regional and community banks and credit unions face is the complexity of physical data integration in their data centers,” said Prasanna Narayan, head of product at Ondot. Instant digital issuance, mobile onboarding, and transaction enrichment are among the many digital card tools clients can tap.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

APRIL 2, 2018

Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens.

blockchain 171

blockchain Lending User Experience Mobile 171

Gonzobanker

APRIL 6, 2018

According to CEOs of community-based financial institutions surveyed for Cornerstone’s What’s Going On in Banking 2018 report, 61% of FIs of plan to add, replace or improve CRM capabilities. Competing with the Big Banks. How is it possible that an exciting idea with unanimous support year after year never materializes?

Regional 75

Regional Digital Banking Community Management 75

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Cloud strategy counts.

Trends 64

Trends Cyber Security Big Data Analytics 64

NCR

NOVEMBER 15, 2017

One institution that has recognized the value of simplicity is Wells Fargo, which recently announced a new digital banking experience designed to give customers a unified view of their “fragmented financial lives” – Control Tower. Do your customers crave simplicity?

Customer Experience 59

Customer Experience Mobile Digital Banking Millennials 59

PYMNTS

JUNE 20, 2018

Banks are turning to digital technology to enhance the customer experience — and reduce payment friction — in an effort to boost top and bottom lines. But, in terms of branches, the bank seeks to grow its physical footprint in new markets such as Denver, Indianapolis, Minneapolis and Salt Lake City.

Mobile 150

Mobile Innovation Payments America 150

Gonzobanker

DECEMBER 22, 2020

Bank Deal of the Year PNC nabs BBVA USA – paying 1.3 This is a classic bank deal – one acronym buys another at a good price and plans to cut the hell out of cost while adding markets. The Tiny Bank that Did It Award UBank of Texas. Market cap in January: $19B. The Strategy Award Goes to Axos Bank.

Idaho 172

Idaho Community Industry Strategy 172

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Cloud strategy counts.

Trends 48

Trends Cyber Security Big Data Analytics 48

PYMNTS

JUNE 21, 2019

“Credit unions need to really pay attention to what a customer truly values in an interaction.”. However, she added, for all the disruption that FinTech firms have brought to financial services in general, they aren’t an adversarial force in the market for credit unions. Using Data To Build What’s Next.

Fintech 163

Fintech Fraud Data ATM 163

NCR

SEPTEMBER 27, 2017

The growth of mobile banking has been a defining trend for the financial services industry in recent years. Consumers all over the world – in emerging and developed markets alike – have shown an increasing willingness to use handheld devices to manage their financial affairs. Image credit: iStock/Rostislav_Sedlacek.

Mobile 90

Mobile Online Survey Customer Experience 90

CB Insights

FEBRUARY 13, 2020

Brothers Patrick and John Collison founded Stripe in 2010 in an attempt to gain share in online payments, a then-nascent market with seemingly boundless growth opportunity. Market opportunity. Stripe is ramping up its private market investments. Expansion into emerging markets. TABLE OF CONTENTS. Focus on developers.

Online 98

Online Company Retail Payments 98

PYMNTS

APRIL 4, 2019

The study found the portion of FIs that completed innovations early in 2018 stood at 26.7 You have to find a population or an application that is not well-served by the traditional big four or five issuers,” Wain said, with an eye on gaining scale and pushing into adjacent markets. The Competitive Landscape.

Innovation 119

Innovation Fintech Survey Customer Experience 119

FICO

SEPTEMBER 27, 2022

In order not to miss the boat of the rapid technological developments, financial institutions need to know where their digitalization journey should go and how they want to use the innovative technologies in a focused manner. In May 2018, Google CEO Sundar Pichai presented a new technology called Duplex at the Google IO developer conference.

Analytics 52

Analytics Strategy Operations Google 52

NCR

JULY 19, 2016

Their analysis suggests retail banks embracing digital may see profit gains of more than 40 percent. Further, the inflow of revenue from digital sales can reach more than 50 percent by 2018, according to their estimations. Businesses must focus on the customer experience to drive innovation.

Innovation 40

Innovation Customer Experience Retail National 40

CB Insights

MAY 15, 2019

Visa — One Market Center. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions.

Innovation 78

Innovation blockchain Technology Groups 78

The Financial Brand

NOVEMBER 12, 2018

Innovation in Retail Banking Report 2018 found that financial players need to focus on changes in products, platforms and channel use. The post Platforms, Products And Channels Transforming Financial Services appeared first on The Financial Brand.

Branding 32

Branding Innovation Retail Report 32

Gonzobanker

JULY 16, 2018

Although banks have certainly been disrupted by technology and have blown a few things competitively, this has not been a case of industry revenue being pulverized akin to what Napster, Apple and Spotify did to the music industry. Postscript – Ol’ Gates may not have killed banking, but Microsoft has done just fine as a disruptor.

Analytics 63

Analytics Industry Management Software 63

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s evolving suite of digital banking apps. JMP’s evolving suite of digital banking apps.

Cards 76

Cards Mobile Strategy Branding 76

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Finance: Demand for contactless options accelerates digital adoption. For example, in 2018, 18% of American doctors reported treating a patient via telemedicine. Industrial automation & robotics. Online grocery. Enhanced e-commerce.

Industry 101

Industry Technology Online Video 101