PYMNTS

DECEMBER 30, 2016

This year has been big for retail — big on change, innovation and some surprises along the way. Consumers flocked to online and mobile commerce , robots rose in food and consumer goods , and brick-and-mortar stayed relevant with retail experimentation — pop – ups , flash sales , store-in-store and showrooms.

Retail 123

Retail Online Customer Experience Trends 123

PYMNTS

DECEMBER 15, 2017

Retail isn’t all about taking people’s money. Yet luxury brands have been slower than most other retailers to embrace digital innovation – for storytelling or for anything else. For some, the journey is as rudimentary as introducing a shoppable online presence. They saw technology as antithetical to that.

Retail 129

Retail Branding Mobile Tools 129

PYMNTS

JUNE 3, 2016

These days, retail merchants must reach customers, both in-store and online, securely and conveniently. According to Dasilva, the past decade-plus has brought three major payments revolutions, each of which shook the retail industry. The challenge for the last year has just been educating our customer base.

Retail 100

Retail Apple Fraud Online 100

Fintech Labs Insights

APRIL 12, 2024

Long before fintech was a thing (1995), I launched the first, and by most measures the biggest, newsletter during the first two decades of online/digital banking. It was called Online Banking Report and was read by a sizable portion of major industry players. The last one, published in Jan 2014, featured 50 innovations (see below).

Innovation 15

Innovation Fintech Online Mobile 15

PYMNTS

MARCH 30, 2020

Bad actors can attack debit cards in many different ways, from deploying card skimmers in physical point-of-sale (POS) devices to stealing payment credentials as well as hacking online databases to make off with sensitive card information. customers can use to leverage funds stored in their crypto wallets for in-person retail payments.

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Cards Security cryptocurrency Payments 165

PYMNTS

OCTOBER 21, 2019

As Seedrs CEO Jeff Kelisky told Karen Webster in a recent discussion, while most people in 2009 took one look at the sputtering and shuddering economy, there was a whole class of innovators and entrepreneurs who didn’t see a nuclear wasteland where the economy used to be. They saw a greenfield waiting to be planted.

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Innovation Payments Apple Mobile 131

PYMNTS

AUGUST 15, 2019

The “online version of a payments terminal” was how the media portrayed Visa ’s acquisition of CyberSource in 2010. Then, it was a very easy way to mentally place the online payments processor in what was at the time a nascent online payments ecosystem. A decade ago, he noted, most merchants were trying to “get online.”

Payments 207

Payments Online Tools Retail 207

PYMNTS

JANUARY 15, 2018

It also explains why some innovations in payments have been met with open arms by consumers and others given the cold shoulder. In fact, we’re seeing it happen in a variety of retail, banking and broader commerce pilots and prototypes today. And, they haven’t seen enough of a reward to commit to continuing. Here’s why.

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Innovation Payments Google Training 109

PYMNTS

JULY 31, 2018

In addition, there is increased lawmaker attention to promote innovation among non-bank providers of new payments and payment-related technology, and more consumer concern about online and data security. States, too, need to pull their weight to promote FinTech innovations, the report said. financial technology efforts.

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Fintech Security US United States 194

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

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Innovation blockchain Technology Groups 78

PYMNTS

JANUARY 15, 2020

Banks will be able to offer the new solutions directly to their own customers or use Raisin’s platform to reach all potential retail consumers. Headquartered in Spain, Choice FS was founded in 2010 as a software solution to help banks and credit unions (CUs) customize deposit accounts. platform,” said Raisin U.S. CEO Paul Knodel.

Fintech 131

Fintech US Software Retail 131

PYMNTS

NOVEMBER 8, 2016

Although it is credited with being one of the first companies to offer wedding and bridal party dresses online, J.Crew’s e-store is ending its love affair with the bridal business, which was among the first of its kind when it launched back in 2004. How did J.Crew go from innovating the space to pulling the plug? So what happened?

New York 159

New York New York City Retail Online 159

PYMNTS

DECEMBER 20, 2018

Dynamic pricing promises to keep making strides in 2019, with vendors updating their repricing software (“repricing” is another term for “dynamic pricing”), and online sellers engaging in increasingly fierce competition to win the buy box. earlier in December launched a repricing software product for Walmart online marketplace sales.

Software 157

Software Retail Analysis Online 157

PYMNTS

MAY 11, 2020

We have observed the rapid acceleration of online behaviors that were nascent when consumers had a choice of how and where to shop, how and where to eat, and how and where to travel and work. If you look at most major innovations, for example, they diffuse slowly and seem to take longer than anyone expected. percent since 2010.

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Innovation Online Maine Course 192

CB Insights

JULY 19, 2017

Corporate innovation is critical for established companies looking to stay relevant in the face of disruption from up-and-coming startups. With industries being unbundled left and right ( supermarkets , banking , cars — just to name a few) more companies are opening up in-house innovation labs every day. Retail/Consumer Goods.

Innovation 74

Innovation San Francisco Georgia Technology 74

Bank Innovation

FEBRUARY 6, 2019

In 2010, when Patrick Collison founded Stripe Inc. with his younger brother John, he thought the world was headed toward ever-increasing globalization, economic stability and international commerce. Now, based on the events of the last couple years, no one holds “so Panglossian a view,” said the 30-year-old chief executive officer.

Operations 170

Operations Google Capital Online 170

PYMNTS

MARCH 2, 2020

Museums are putting their exhibitions online for people who want to visit but are unable to currently. Educators are putting coursework online so that children quarantined at home don’t have to miss out on key aspects of their education while school is closed or students can’t get there.

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Innovation Online Video Maine 281

PYMNTS

MARCH 9, 2018

In addition, the retailer is expanding its brick-and-mortar portfolio and is aiming to have approximately 100 stores in the U.S. Warby Parker currently has 64 stores in markets the retailer carefully chose. We think the presentation by retail experts of ‘either [online] or [offline]’ is a false choice,” Blumenthal told CNBC. “It

Delaware 102

Delaware New York Retail Online 102

PYMNTS

OCTOBER 22, 2016

It used to be: “Why are you so focused on innovation and what’s next? We can’t lay claim to making payments innovative and a topic of global conversation, but we can lay claim to consistently — and uniquely — telling the stories of how that innovation is changing, disrupting or transforming our world and who’s driving those changes.

Innovation 100

Innovation Course Mobile Google 100

PYMNTS

JUNE 15, 2020

Innovators with better tech will appear and — literally overnight — snatch your customers out of your calcified incumbent arms and build scale, they say. Especially if any of those innovations touched the physical world. These innovations would usher in digital’s 2.0 shift, starting in about 2009 and 2010. Digital’s 2.0

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Innovation Mobile Capital Operations 214

PYMNTS

FEBRUARY 24, 2020

One of the most important innovations in history is the pendulum clock, which was invented in 1636 by Christiaan Huygens , a Dutch scientist and founder of the field of mathematical physics. Enabling people to use their scarce time more efficiently has been at the core of many disruptive innovations throughout history.

Innovation 209

Innovation Study Mobile Online 209

FICO

AUGUST 11, 2016

06% from 2010 to 2015, reflecting innovation in card payment security. However, the method of value lost to fraud is shifting to target the transition to online retailing. The further projected increase in online payments over the forecast period suggests additional security measures will be required throughout Europe.

Fraud 40

Fraud Trends Online Payments 40

Bank Innovation

DECEMBER 6, 2018

Digital media usage has nearly tripled since 2010, with the prevalence of smartphones responsible for more than 90% of this growth. The face of banking and financial education has changed how we market in the course of a few short years. Smartphones have become the device of choice for well over half of digital media […].

Millennials 170

Millennials Marketing Trends Mobile 170

PYMNTS

OCTOBER 22, 2016

It used to be: “Why are you so focused on innovation and what’s next? Payments may not have been an obvious choice for a window in the world of innovation in 2009 – since most consumers and businesses thought of payments as more or less as generic utility like electricity – and more or less infrastructure. Don’t believe us?

Innovation 100

Innovation Course Mobile Google 100

PYMNTS

FEBRUARY 26, 2019

It might be a bit of a cliché to note that we live in an increasingly connected world – though given that literally tens of billions of connected devices are predicted to go online in the next year or so, it is a mathematically accurate one. billion: The number of stolen emails and passwords that have surfaced online. $30

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Policies Data Meeting Security 134

PYMNTS

MARCH 1, 2019

Robots, including those working in retail, “shipped to North American companies in record numbers last year,” according to a new report from the Robotic Industries Association. Overall, the automotive industry accounted for only 53 percent of total robot shipments in North America in 2018, its lowest percentage share since 2010.”.

Industry 123

Industry Retail America Software 123

PYMNTS

FEBRUARY 21, 2017

Understanding the consumer is key for retailers, and leveraging Big Data can mean big returns on marketing investments. It’s no small task, by any stretch of the imagination, for retailers to make sense of consumer behavior. That ROI has been attracting attention from major retailers, other B2C entities and investors.

Retail 103

Retail Analytics Data Big Data 103

PYMNTS

MAY 5, 2017

Most recently, the online retail giant announced plans to open a new Research & Development (R&D) center in the U.K. Since 2010, Amazon reports investing some $8.3 “By the end of this year, we will have more than 1,500 innovation-related roles here in Britain,” Doug Gurr, U.K. billion in its U.K. operations.

Video 109

Video Technology Operations Retail 109

PYMNTS

FEBRUARY 3, 2020

tech firms’ dominance across online platforms, and the collection and use of data. This is a major weakness for data-driven businesses to emerge, grow and innovate today, including in Europe, but huge opportunities lie ahead.”. In Europe, another regulatory salvo may be aimed at U.S.

Data 130

Data Marketing Rhode Island Google 130

PYMNTS

MAY 29, 2017

His father basically invented the modern-day shopping mall, so it’s only fitting that Will Smith, founder of Euclid Analytics, would be revolutionizing the retail experience for the next generation. That’s the problem we’re helping retailers solve.”. Visit Euclid Analytics online to learn more. million to date.

Analytics 125

Analytics Data Retail Capital 125

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then.

Retail 78

Retail Branding Company Capital 78

PYMNTS

MAY 6, 2019

First stop on Facebook’s capital raising tour: The big guns with successful payments rails, loads of money and a demonstrable appetite to invest in innovation. In 2010, spending on virtual goods inside those games and others like it – on and off the Facebook platform – was estimated at $15 billion, $1.6

Innovation 209

Innovation blockchain Payments cryptocurrency 209

Celent Banking

FEBRUARY 26, 2015

Consider three articles published in the past week: Bank Innovation covering Associated Bank branch closures to fund digital channel initiatives. For starters, retail banks serve a diverse market with diverse needs and preferences. Between 2000 and 2010, US bank branch density grew from 230 to 270 branches per million.

FDIC 100

FDIC Retail Digital Banking User Experience 100

CB Insights

JULY 24, 2018

The most potent symbol of the ascendance of e-commerce and downfall of physical retail is, of course, Amazon. 15-Min Flash briefing: Can AI Save Physical retail? Learn how Walmart, Amazon, Sephora, Zara, and other retailers are using AI to reinvent the brick-and-mortar store. Why physical retail still matters. to $355.9B

Retail 49

Retail Online Branding New York 49

PYMNTS

FEBRUARY 4, 2020

By the end of 2020 four in 10 shoppers worldwide will belong to Gen Z, the consumer group born more or less between 1996 and 2010. Generally more adventurous and less cautious than their slightly older peers, Gen Z is making big players from eBay to Uber to online travel agencies (OTAs) rethink services and fees for their cresting wave.

Millennials 130

Millennials Fraud Groups Payments 130

PYMNTS

MARCH 18, 2019

The account that was eliminated was introduced in 2010, when the company was trying to lure customers to online banking. The account had no monthly fee, as long as the customer accessed statements online and did not use a bank teller. If customers used those services, they paid an $8.95 fee each month.

America 175

America Survey FDIC System 175

CB Insights

MAY 1, 2018

Product innovation is one way that large corporations stay competitive in a rapidly changing marketplace, but it doesn’t always work out when big brands attempt innovation. Understanding failure is crucial since so many accounts of innovation focus on the successes and so are affected by survivorship bias.

Innovation 78

Innovation Google Apple Video 78