PYMNTS

OCTOBER 25, 2020

To that point, a September report in The Washington Post noted that tests of download speeds on 5G devices were roughly the same as had been seen on 4G phones, raising the question if consumers would be willing to pay more money for essentially the same user experience. Samsung’s View.

Technology 257

Technology Samsung Mobile United States 257

PYMNTS

JANUARY 24, 2020

As is laid out in the January 2020 PYMNTS Disbursements Tracker ®, instant money and alternative payment options are transforming everything from medical claims to how we license images and video. That’s a fair (if informal) summary of a half-dozen recent studies about payment preferences. It’s a big hit with users. Now, Please.

Video 132

Video User Experience Payments Study 132

Perficient

MARCH 2, 2021

This video is the first in a series of videos designed to help you execute a successful site migration project. In this video, Matt Ruud, Director of Digital Marketing at Perficient, and Eric Enge, Principal of Digital Marketing, walk through the first step in the four steps to a successful site migration, Plan.

Video 294

Video Digital Marketing Channels Marketing Google 294

PYMNTS

JULY 18, 2019

As noted in the study, larger financial institutions outpace smaller brethren when it comes to grabbing market share, largely through the competitive advantage of hefty IT budgets that get new products to market with haste. Think about growing up with a device in your hand watching videos on an iPad at 3 years old on the couch.

Innovation 155

Innovation Study Technology Millennials 155

Insights on Business

JUNE 4, 2019

The Alexander Group research also touches upon a study conducted by them on tech industry and shows how the buyer journey is changing and how is digital a big part of it. Buyers want a pre-sales experience – 70% of B2B buyers watch videos on their path to purchase. How digital has affected the role of personal selling?

Technology 105

Technology social media Management Groups 105

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. And when it isn’t?

Customer Experience 71

Customer Experience Retail San Diego Study 71

PYMNTS

DECEMBER 30, 2016

There’s a lot of noise during this period, so it’s the companies capable of rising above it to get their offers heard and also leveraging their own communities of users to help them get the word out. Karen Webster: When you look at what your study shows, those performers more than doubled their growth over last year.

Community 129

Community User Experience US Company 129

ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. Hertz has deployed kiosks that connect you to live video representatives via phone who facilitate your reservation. This is an opportunity for banks.”.

Fintech 60

Fintech Customer Experience Mobile Security 60

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

MAY 11, 2017

The app, called Undutchly, is a video game in the spirit of “credit card roulette,” intended to help a group settle a restaurant bill. Instead of a roulette wheel, users’ card data is tokenized and tucked away in one of several hiding places on the screen. I think it’s hard to learn just by studying,” Venturo said.

Innovation 143

Innovation Mobile ATM Tools 143

NCR

JUNE 3, 2016

A recent study by Deloitte found that 46 percent of users struggle seeing and typing on a smartphone screen and 38 percent struggle with transaction complexity. Your customers have likely interacted with a few of these companies on a smartphone, and expect the experience you deliver via your app to measure up. Convenient, maybe.

Mobile 40

Mobile Customer Experience Software Strategy 40

CB Insights

JANUARY 8, 2019

In this report, we analyze Apple’s ongoing impact on clinical research and studies, its strategy in building a personal health record, and where the company’s going next in healthcare. Apple is making it easier for developers that want to use the iPhone and Apple ecosystem in their studies or patient care. ResearchKit.

Apple 78

Apple Data Industry Study 78

PYMNTS

APRIL 23, 2018

Video rentals and movie nights at home became the go-to consumer movie ritual for the next two decades. That was until Amazon branched out of books and niche players like Etsy provided a different and better product selection with a cleaner user experience less than a decade later. Playing the Digital and Physical Fields.

Retail 117

Retail Maine Lending Software 117

CB Insights

OCTOBER 31, 2019

Studies have placed the cost of patient non-adherence as high as $300B. Prior to launching the service, founder Alison Darcy published the results of a study featuring an early iteration of the tool in the Journal of Medical Internet Research, Mental Health. Traditionally, monitoring patient adherence is a labor-intensive process.

Industry 78

Industry Examples Tools Retail 78

PYMNTS

JUNE 26, 2019

“If YouTube, Facebook or Twitter employees, rather than computers, were making the recommendations, would they have recommended these awful videos in the first place?” In an appearance before the panel, Maggie Stanphill, Google’s director of user experience, said “No, we do not use persuasive technology at Google.” Schatz asked.

social media 101

social media Technology Google Connecticut 101

PYMNTS

DECEMBER 11, 2017

In a new study of ad-supported media and the attention economy written by economist and author (and PYMNTS chairman) Dr. David S. Both efforts were shuttered not long after they started, owing to the clunky technology that created a bad user experience, along with tedious integrations required of the brands.

Millennials 109

Millennials Video Maine Operations 109

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. The [prior] Phase 2 study was robust.” Title: Case Study of a Failed Startup. The clock kept ticking.

Company 78

Company US San Francisco Capital 78

CB Insights

DECEMBER 14, 2017

The strategy behind Dollar Shave Club’s million-view viral video. How one CTA drove 56,500+ user-generated videos that all linked back to Warby Parker. Most of the D2C companies that we studied focus on selling only a handful of different products, and many started out with just one. The long-tail playbook has won.

Video 78

Video Branding Company Strategy 78