PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. When you look at retail banking, there have been a couple of newcomers in the market in recent years who come in with shiny, new apps," he said. "So The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

NOVEMBER 27, 2020

From restaurants to the farthest reaches of retail, rapid digitization is making the best of the COVID-19 mess while setting up conditions for an elevated set of future payments experiences. Furthermore, it remains important to offer a variety of payment options across customer touchpoints to maximize conversion rates.”.

Survey 277

Survey Innovation Online Retail 277

PYMNTS

JULY 28, 2020

have announced a partnership that they said will accelerate innovation across digital commerce and startup ecosystems. The collaboration promises to accelerate Mastercard Labs, the financial services company’s research and development arm that is dedicated to bringing payment solutions to market quicker.

Payments 168

Payments Innovation User Experience Cards 168

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. Samsung’s earnings provide a glimpse into the intersection of retail and mobile. can now accept Samsung Pay for in-app payments. trillion won ($47.4

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

APRIL 17, 2019

The race to 5G retail is on. The new, faster mobile network technology is a big part of the plans for many commerce and payments operators, even though specific use cases have been only slowly emerging as the technology and the devices to support it are deployed. 5G Retail Plans.

Retail 199

Retail Apple Samsung Conference 199

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

DECEMBER 18, 2019

You can count on at least one thing for retail in 2020: Things will get much more personal. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

AUGUST 13, 2020

PAAY has rolled out a partner platform to let merchants and payment providers implement and track EMV 3DS, a standard that aims to help prevent unauthorized card-not-present (CNP) transactions, throughout different merchant accounts. Gluck, a 25-year veteran in the emerging payments space, led teams at Mastercard before joining PAAY.

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

OCTOBER 20, 2020

Since the start of the COVID-19 pandemic, retailers, business leaders and consumers have all been trying to wrap their heads around the shifts in retail and payments. One thing holds true for the changing scop of payments and FinTech: Businesses and consumers alike need to prepare for the continued, swift shift to mobile.

Survey 218

Survey Mobile Retail User Experience 218

PYMNTS

SEPTEMBER 12, 2017

Innovation happens when you least expect it. Those we call “innovators” are simply the ones who endeavor to solve the problems in front of them by any means necessary. Only later do others look at them and call them “innovators.” PYMNTS: Where do you look for innovative ideas, and why? The conversation is excerpted below.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

APRIL 24, 2020

However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members. Among FinTechs that are interested in developing new peer-to-peer (P2P) payment, real-time payment and installment credit products, PYMNTS research shows that half intend to sell those products directly to their end-users.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

JANUARY 9, 2020

Consumers have always influenced how payment methods evolve – stretching back centuries to the barter system, and extending, now, into the digital age. And as payments are done in bits and bytes, across all manner of use cases, consumers prize convenience and personalization. In the webinar scheduled for Jan.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. trillion leisure travel market is ripe for the same kind of digital lending options that have emerged in other parts of the retail ecosystem.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

DECEMBER 19, 2018

19) that it is supplying Intesa Sanpaolo, the Italian bank, with what it said is the first Mastercard biometric contactless payment card. Gemalto said that will provide a fast and convenient user experience to a more advanced cardholder authentication. Digital security company Gemalto announced Wednesday (Dec.

Cards 148

Cards Payments User Experience Security 148

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Sometimes that’s being behind a counter and ringing up a sale and that’s a great experience.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

APRIL 23, 2018

Brick-and-mortar retail has spent the last decade building bridges to the digital world so a new generation of digital consumers can move fluidly between them. What’s been largely left behind, however, is a payments experience that moves just as seamlessly between those worlds. Samsung Pay Inc. More Ways to Pay On and Offline.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

JUNE 22, 2020

A business expanding into Mexico would then be faced with the question of which payment methods it should adopt to cater to its Mexican customers. Ensuring seamless payments between buyers and sellers is a core part of that experience. Global Reach, Local Payments Solutions.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? panel next week in Cambridge when the greatest payments show on Earth kicks off. Because, Burkhart point told Webster, going digital is table stakes. The digital era is here — and deepening.

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

JUNE 4, 2019

Visa and Currencycloud, an enterprise-class payments platform, announced on Tuesday (June 4) a partnership to drive more innovation in cross-border and travel payments. Currencycloud exists to take the complexity out of international payments,” stated Mike Laven, CEO of Currencycloud.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

JUNE 29, 2017

The payments industry has increasingly grown more complex over the last decade. From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Out of the $22.049 trillion in total retail sales around the world in 2016, eCommerce makes up $1.915 trillion, or 8.7

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. These extensions will only be granted to a select few retailers, however.

Strategy 188

Strategy social media Regulation Retail 188

Bank Innovation

MAY 23, 2019

Scotiabank launched its new app on Tuesday morning with a simplified user experience that includes the ability to transfer money between accounts, manage peer-to-peer payments, bill payments and a new slide-to-pay feature. The bank examined user […].

User Experience 170

User Experience Mobile Management Payments 170

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. A true omnichannel platform will revolutionize the way travel merchants operate and thrive.”

Mobile 129

Mobile Payments Branding User Experience 129

Bobsguide

MAY 26, 2022

Generation Life – a leading life insurance company that’s been providing Australians with tax-effective investment solutions for over 18 years – has launched its innovative new lifetime income solution, known as Generation Life LifeIncome, on GBST’s cloud-based wealth administration platform, Composer.

Technology 148

Technology Management Innovation User Experience 148

PYMNTS

JUNE 17, 2019

But could merchant incentives help fuel this ongoing effort at digital payments innovation? That was one of the questions raised in a new PYMNTS interview with Ireti Samuel-Ogbu, Citigroup ’s head of payments and receivables for Europe, Middle East and Africa. The discussion took place as more attention shifts to open banking.

User Experience 196

User Experience Examples Innovation Cards 196

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

JANUARY 8, 2021

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. SMBS Outpaced Top Retailers When It Came To Innovation Adoption .

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

DECEMBER 4, 2018

Loyalty has come a long way in the payments realm, from the days when strict terms of rewards programs were more frustrating than enticing for consumers. That comes as digital payments are entering the mainstream, driven by technology and demographics. When it comes to a loyalty program, it’s all about a good user experience.

Payments 191

Payments Millennials Cards Course 191

Accenture

OCTOBER 18, 2019

For many consumers and businesses around the world making payments is still hard and time consuming. But increasingly payments are becoming instant, invisible, and free (IIF) and are disappearing into the background as an enablement tool that we don’t even notice. The 240 banking payments executives we talked to recently see this, too.

Industry 150

Industry Payments Survey User Experience 150

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The banks signing on to the new offering include marquee names such as Goldman Sachs, Barclays and Citigroup.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. consumers now make purchases within retailer apps — a significant jump from the 21 percent who did so pre-pandemic.

Google 254

Google Mobile Apple Survey 254

PYMNTS

SEPTEMBER 30, 2020

The only question is: What do retailers have to do to win them over? Many consumers consider familiar payments brands like Google Pay and Amazon Pay to be a sign of trustworthiness, while others look at the overall quality of a site when deciding whether to buy from it.

Report 230

Report Retail United States Online 230

PYMNTS

OCTOBER 29, 2020

Firms around the globe have been expanding their digital shopping and payment options to meet the consumer demand for digital commerce. This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience.

Payments 109

Payments Analysis Operations Resources 109

PYMNTS

JULY 30, 2020

The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. Plaid is connected to more than 11,000 financial institutions. The price of the service was not disclosed. “In

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. Distribution.

Innovation 135

Innovation Online Branding El Paso 135