PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. Accelerating The Real-Time Payments Demand Curve: What Banks Need To Know About What Consumers Want And Need. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

MARCH 14, 2017

billion by 2023, with the growing demand for mobile-based features, such as online payments, and the preference for smartphone or tablet usage boosting the market’s growth. The availability of game-changing features, such as enhanced user experience and mobility, will impact positively on mobile POS terminals’ market size.

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

Payments Source

OCTOBER 19, 2017

The heat will now be on card networks to reassure consumers of card security through other methods, during the ongoing barrage of data breaches that could undermine consumers’ confidence in cards.

User Experience 62

User Experience Security Cards Data 62

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

DECEMBER 18, 2019

You can count on at least one thing for retail in 2020: Things will get much more personal. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

FEBRUARY 2, 2021

In Pakistan, and elsewhere, the stars are aligning for greater use of digital banking and payments to improve financial inclusion. QR codes and even peer-t0-peer (P2P) options are gaining favor, especially for smaller retailers. Issuing plays a critical role too — as Webster stated, users need secure credentials in place to transact.

Mobile 235

Mobile Payments System User Experience 235

PYMNTS

DECEMBER 3, 2020

While FinTech innovators continue to drive competition with a focus on product functionality and an optimal end user experience, businesses are often forced to use outdated tools, according to Frank Dux , managing director of CoCoNet. The Drive To Upgrade. Connectivity Is Key.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

DECEMBER 19, 2018

Digital security company Gemalto announced Wednesday (Dec. 19) that it is supplying Intesa Sanpaolo, the Italian bank, with what it said is the first Mastercard biometric contactless payment card. Gemalto said that will provide a fast and convenient user experience to a more advanced cardholder authentication.

Cards 148

Cards Payments User Experience Security 148

Payments Source

DECEMBER 7, 2017

Establishing trust, especially when it comes to online payments, is critical. People need to feel secure and confident that their personal boundaries won’t be crossed or their information misused, writes Rik van't Hof, director of product management front-end for Ingenico e-commerce.

User Experience 63

User Experience Online Security Management 63

PYMNTS

JUNE 29, 2017

The payments industry has increasingly grown more complex over the last decade. From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Out of the $22.049 trillion in total retail sales around the world in 2016, eCommerce makes up $1.915 trillion, or 8.7

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

SEPTEMBER 22, 2020

For small, mom-and-pop retailers, complex or proprietary procurement platforms simply aren't in the cards. With the pandemic accelerating businesses' digital shift , small retail buyers have shifted their buying operations to the B2B eCommerce realm, and for many, the online marketplace operates in lieu of a procurement solution.

Cards 235

Cards Capital Online Security 235

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Sometimes that’s being behind a counter and ringing up a sale and that’s a great experience.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

SEPTEMBER 29, 2020

is in talks for as much as a $25 billion stake in a Mumbai, India conglomerate that is planning to launch a “ super app ” designed to offer a mega selection of retail products, sources told Mint. In May, Tata Capital, a division of Tata Group, introduced a mobile app that promised a better user experience for getting loans.

Groups 199

Groups User Experience Capital Retail 199

PYMNTS

OCTOBER 26, 2016

It’s been a busy 12 months since the last Money20/20, as new technologies and threats have disrupted the security space time and time again. Similarly, the continued steady global increase in the use of mobile devices helped fuel the development and release of new tools to security companies, as well as access to richer, deeper user data.

Security 100

Security Mobile Las Vegas User Experience 100

Payments Source

NOVEMBER 28, 2017

The right platform can detect unusual behaviors and block fraudulent transactions as they occur, while still allowing real customers to make legitimate transactions without interruptions, writes Dave Excell, CTO and co-founder of Featurespace.

User Experience 68

User Experience Security Fraud Retail 68

PYMNTS

JUNE 17, 2016

It’s a question that USA Technologies, a leader in digitizing payments for unattended retail , wanted answered with respect to the use of mobile payments to buy goodies in vending machines. As they say, survey says … it does … and for a very particular mobile payments provider: Apple Pay. Go Mobile (Payments), Get Sticky.

Apple 100

Apple Retail Study Louisiana 100

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. consumers now make purchases within retailer apps — a significant jump from the 21 percent who did so pre-pandemic.

Google 254

Google Mobile Apple Survey 254

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. These extensions will only be granted to a select few retailers, however. About the Tracker.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

MARCH 15, 2017

In a press release , E la Carte said the new terminal has the highest levels of security available built in along with future-proof capability and ease of use. Brick-and-mortar payments and security requirements have changed dramatically in the last five years.

Apple 108

Apple Payments United States Samsung 108

PYMNTS

JUNE 4, 2019

Visa and Currencycloud, an enterprise-class payments platform, announced on Tuesday (June 4) a partnership to drive more innovation in cross-border and travel payments. Currencycloud exists to take the complexity out of international payments,” stated Mike Laven, CEO of Currencycloud.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

AUGUST 24, 2017

3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

AUGUST 15, 2019

Japan, in the last several years, has been something of a puzzle among mobile payments watchers around the world. It would seem if any group of consumers was ever primed for mobile payments ignition — it would be Japanese consumers. It’s the market that should ignite but stubbornly refuses to. PayPay And Signs Of Mobile Acceleration.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

JULY 30, 2020

The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. Last month, Galileo launched what it called a faster and less expensive way to create debit cards.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

Celent Banking

SEPTEMBER 10, 2014

Yesterday Apple announced entering the payments space with Apple Pay, a new way to pay in physical stores and mobile apps. The move was not unexpected – the question of when and how Apply would do something in payments was subject to much speculation in recent months. P2P payments capability is also currently missing.

Apple 180

Apple Payments Mobile Cards 180

PYMNTS

DECEMBER 4, 2017

This time of year has been no different for these seven startups, all of which have launched new products and features, fielded new investor funding, upped the security ante and, in the spirit of the holidays, generally worked toward payments peace on Earth. Why can’t all these payment platforms just get along? NXT-ID/FitPay.

Payments 112

Payments Risk Management Data Branding 112

Payments Source

FEBRUARY 18, 2016

As devices become smarter, we need to establish how we can help people pay for things via any number of devices in a safe, secure way whether at home, on the move or in-store, while minimizing any risks, but maintaining an excellent user experience.

Security 68

Security User Experience Technology Retail 68

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The banks signing on to the new offering include marquee names such as Goldman Sachs, Barclays and Citigroup.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

APRIL 2, 2019

App security, speed and partnerships with brands like Deliveroo are all ways the company is looking to augment the MOA experience for the modern customer, Sharif said. For more on Costa Collect, visit the Tracker’s feature story.

Security 100

Security Mobile Branding User Experience 100

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. Mastercard will work with Adyen, Digital River, Stripe, Square, Worldpay and its own eponymous gateway services to bring tokens to retailers.

Cards 150

Cards Security Online Branding 150

Celent Banking

NOVEMBER 11, 2014

However, I believe that there is a great opportunity for certain wearable devices to provide strong authentication and enhance the user experience ( see this blog entry ). The device will take the user’s electrocardiogram and use it for authentication purposes. This potential, particularly for banking is still to be determined.

User Experience 207

User Experience Conference Video Online 207

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. The ins-and-outs of the emerging ecosystem of contextual commerce was the topic of a recent discussion between Karen Webster and Azita Habibi, business development lead at Braintree , a payments services firm owned by PayPal.

User Experience 100

User Experience UX social media Retail 100

PYMNTS

MARCH 25, 2019

At the same time, payments technology is advancing in the shared economy world, providing a counterforce of sorts. Role of Payments. Meanwhile, payments are playing a role in bringing more consumers into the sharing economy, and helping businesses operate more efficiently and profitably. Sharing Backlashes.

Los Angeles 135

Los Angeles Payments San Francisco Chicago 135

PYMNTS

FEBRUARY 2, 2018

Far more interesting will be the activities within the Possibilities Lounge, where the company and other partners will be showcasing the future of banking and payments in the days leading up to Game Day. The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

DECEMBER 3, 2019

Control is one of the hottest topics in the world of payments and financial services — and it seems poised to have a major impact on the world of banking going into the new year and decade. percent of consumers want authentication controls for added security, and 39.9 It found that 70.2 Not only that, but 65.5 That’s not all.

Mobile 137

Mobile social media Millennials Exercises 137

PYMNTS

MARCH 24, 2020

This is true even for routine transactions, such as transferring money to friends and relatives or making retail payments. So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage?

UX 150

UX User Experience Survey Meeting 150