Accenture

JUNE 29, 2022

The shift to digital services has accelerated since 2020, improving the potential of Open Banking payments to become a viable alternative to card payments. million Open Banking payments had been executed by the end of 2021. The user experience will be key to…. Cumulatively, over 26.6

How To 325

How To Payments User Experience Cards 325

Bank Innovation

DECEMBER 27, 2019

With the rise of Alipay and WeChat in Asia, and the growth of e-commerce and banking capabilities within platforms like Uber and Grab, banks and bank-type platforms are following suit by adding new functions. If 2019 saw the growth of new e-commerce solutions within mobile banking apps, 2020 may be the year banking platforms iron […].

User Experience 322

User Experience Mobile Google Marketing 322

PYMNTS

AUGUST 20, 2019

Poor user experience, though, can be a true deal-breaker. Users’ negative experiences with how digital content platforms operate correlate with greater likelihoods of account cancellation — and this starts with registration. Once registered, the largest friction point centers around retention of payment information.

User Experience 116

User Experience Millennials Video Payments 116

Bank Innovation

JULY 18, 2019

eBay is pushing forward with efforts to move payments in-house instead of relying on PayPal. The company is taking a staged approach to its payments product launch with the goal to reach full rollout by 2020, a move that will let the company take control of the user experience, grow revenue and reduce overhead costs […].

Payments 250

Payments User Experience Company Google 250

Payments Dive

JANUARY 3, 2020

Many banks have increased overall focus on user experience within their digital ecosystems and have added new functionality like peer to peer payments into their mobile apps to avoid disintermediation. However, the slow evolution puts banks increasingly at risk of disruption by their social media competitors.

social media 307

social media User Experience Payments Mobile 307

Payments Source

JANUARY 27, 2020

New designs and easier authentication can boost adoption, says Fingerprints' Thomas Rex.

User Experience 108

User Experience Payments Mobile 108

Payments Dive

DECEMBER 22, 2017

A recent IT executive survey conducted by EIQ for InfoVista revealed that while consumer industries pay attention to digital transformation initiatives, they need to place equal importance on backend processes and tools to support digital transformation. These process include network readiness, cloud migration, and security.

User Experience 171

User Experience Survey Tools Security 171

PYMNTS

NOVEMBER 19, 2020

While optimizing B2B payments is often about combating friction at the moment of transaction, the truth is, the B2B payment experience often happens way before any money is ever actually moved. But onboarding isn't just about obtaining bank account or payment details of a potential buyer. Emerging Business Models.

Payments 263

Payments User Experience Online Strategy 263

Payments Source

MARCH 15, 2020

Taking the time to consider which technology to adopt for the new, expanded organization can be a critical success factor in the long run, says Bottomline Technologies' Jessica Cheney.

User Experience 90

User Experience Payments Technology Cards 90

PYMNTS

NOVEMBER 27, 2020

As B2B eCommerce accelerates its technological innovation, and as adoption grows, it continues to look toward the world of B2C to implement optimized end-user experiences – for both the buyer and the seller. The Intersection of Payments and Trade Credit.

Payments 261

Payments User Experience Innovation Cards 261

PYMNTS

JANUARY 20, 2021

Consumers keep demanding a better, more convenient, seamless, secure user experience that makes their lives better. And this is happening across many verticals,” Mastercard ’s Senior Vice President of Digital Payments Silvana Hernandez told PYMNTS in a recent conversation. Hernandez said. “We

Online 276

Online Payments User Experience Operations 276

PYMNTS

MAY 27, 2020

Nikita Melnikovs , member of the board at card payments technology company DECTA , told PYMNTS in a recent interview that for many SMBs, the most obvious first step to the online migration may not actually be the best one. The Payments Path. “It does seem absolutely logical, up until the point that you start calculating costs.”

Online 179

Online Payments User Experience How To 179

Payments Source

APRIL 26, 2019

Apple Card has advantages over most banks at the start, but there are things banks can do to fight back, according to Mehmet Sezgin, CEO and founder of myGini.

User Experience 137

User Experience Apple Cards Mobile 137

Payments Source

MARCH 1, 2018

An omnichannel payment platform offers customers a unified shopping experience across whichever channel they decide to make a purchase, whether via point-of-sale in-store, online, mobile or even telephone, writes Nick Aceto, senior vice president of technology for CardConnect.

User Experience 63

User Experience Payments Online Mobile 63

PYMNTS

JANUARY 6, 2021

In Mexico, the pandemic is moving the needle toward digital payments — specifically mobile payments — to become more widely embraced by businesses and consumers alike. Call it a way to solve the “chicken and egg” problem that is so firmly entrenched in payments. The costs of entry are relatively low,” maintained Diaz. “If

Payments 363

Payments User Experience System Mobile 363

Payments Dive

DECEMBER 28, 2017

Learn what this means in financial services terms in a video presentation from the 2017 Bank Customer Experience Summit. Technology is ever-evolving, but contrary to what you might expect, it can become more human, not less so, in the process.

User Experience 171

User Experience Technology Trends Video 171

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

DECEMBER 10, 2020

Bank of America (BofA) is introducing a cross-border payment tracker and expanding SWIFT gpi to support more than 140 currencies, accessible through the integrated CashPro platform. Customers can make payments via Bank of America’s SWIFT gpi solution. 10) press release. “Our 10) press release. and Ireland at SWIFT. .

America 261

America Payments User Experience Tools 261

PYMNTS

MARCH 3, 2020

As part of a broader effort to bring the newest innovations to its operations, the National Bank of Fujairah PJSC (NBF) has teamed with blockchain firm Ripple to enable cross-border payments via the RippleNet platform. The technology allows the bank to tap into Ripple ’s cross-border network and improve its user experience.

Payments 250

Payments blockchain User Experience National 250

PYMNTS

JULY 31, 2019

This starts with payment technology, the essential infrastructure needed to support current and future digital payment developments, from contactless and push payments to transactions on real-time payment rails. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

Payments Dive

FEBRUARY 6, 2018

Ralf Gladis, CEO of Computop, examines why he believes PayPal made the change.

User Experience 265

User Experience Course Data 265

PYMNTS

JANUARY 25, 2021

According to Ossama Soliman , chief product officer at open banking provider TrueLayer , the very fact that there are so many payment options pushes new entrants to differentiate themselves from the pack. “It But actually, it raises the bar for what it takes to add a new payment method into the checkout.”. 26) in the U.K.,

Online 300

Online Meeting Payments Cards 300

PYMNTS

JULY 5, 2020

Bank of New York (BNY) Mellon has announced a new partnership with risk and payments solution provider Early Warning Services , aiming to boost digital B2B payments services for clients. That will have the effect of streamlining customer enrollments and payment processing.

Payments 240

Payments User Experience New York Fraud 240

Payments Source

SEPTEMBER 11, 2019

Researching how pain points make consumers work harder can fix payment execution, says UJET's Anand Janefalkar.

User Experience 85

User Experience Payments Retail 85

Payments Source

JANUARY 22, 2020

Buyers are researching payment options, and choosing suppliers accordingly, says MSTS' Brandon Spear.

User Experience 68

User Experience Payments 68

NCR

SEPTEMBER 2, 2016

Latest Technology Financial Institutions Should Adopt: Evan Rose of Rose Digital shares different ways that financial institution apps can use various technologies to improve their customers’ user experience. How Pokémon Go can help financial institutions connect with customers: The Pokémon Go is more popular than ever!

User Experience 40

User Experience Payments Trends Cards 40

Payments Source

SEPTEMBER 6, 2019

Mobile payments speed and convenience is more than an abstraction, and needs to be quantified, says UJET's Anand Janefalkar.

User Experience 75

User Experience Mobile Payments Retail 75

PYMNTS

DECEMBER 28, 2020

Greg Sassone , senior vice president of business and partner growth at WEX Corporate Payment Solutions, said in a recent PYMNTS Spotlight that no “one size fits all” approach can answer the question for financial institutions (FIs) seeking to modernize their corporate client services and transition B2B payments away from the paper check.

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

DECEMBER 10, 2019

based FinTech specializing in facilitating payments for small business accountancy firms, is partnering with BIN (bank account identification number) sponsor Moorwand to further streamline the payments experience for accountants and bookkeepers. Telleroo , a U.K.-based In a press release issued Tuesday (Dec.

Payments 131

Payments User Experience Fintech Compliance 131

ATM Marketplace

MARCH 15, 2023

Automated testing helps to identify and resolve issues faster and more efficiently, leading to improved user experience and increased customer satisfaction.

Strategy 115

Strategy User Experience How To Payments 115

PYMNTS

NOVEMBER 13, 2020

Looking at the plight of migrant workers and those working abroad during the COVID event, PYMNTS November 2020 Smarter Payments Tracker® powered by Nium notes that, “Legacy FIs can struggle to provide affordable remittance services that meet migrant workers’ needs, and their dependency on correspondent banking networks can drive up service costs.

Payments 259

Payments User Experience Meeting System 259

Payments Source

MARCH 30, 2020

New features and improvements often take a back seat to security, says Entersekt's Claudius van der Meulen.

User Experience 106

User Experience Security Innovation Cards 106

PYMNTS

APRIL 26, 2019

Citigroup ’s Global Head of Payments and Receivables Manish Kohli is relying on technology to increase its payment business. Our strategy has to be very simple,” Kohli told his team recently , as he laid out his mission to ensure that the payments industry keeps up with the pace of technology development.

Tools 179

Tools Payments User Experience Innovation 179

PYMNTS

SEPTEMBER 17, 2020

Dapper Labs will be partnering with peer-to-peer firm Circle to help add payment methods for digital collectibles using credit and debit card payments to settle in the stablecoin USD Coin (USDC), according to a blog post from Circle. Up to now, paying for digital collectibles on blockchain relied on cryptocurrency payments.

blockchain 194

blockchain Payments cryptocurrency User Experience 194

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 165

Payments Compliance Fraud User Experience 165

Payments Source

MARCH 1, 2016

The increase in m-commerce means the risk of consumer drop off is increasing—and retailers need to shore up their user experience to respond.

User Experience 60

User Experience Retail 60

PYMNTS

FEBRUARY 19, 2020

With speed being the most obvious value proposition of real-time payments capabilities, it’s not difficult to imagine that corporate payers would be eager to embrace faster payments functionality in their accounts payable (AP) departments. And for many firms, that’s exactly what they’re beginning to do.

Payments 287

Payments Fraud Survey Fintech 287