Bank Innovation

JANUARY 28, 2019

BMO Harris Bank did itself a favor by being responsive to questions and criticism on social media from customers locked out of their digital accounts with the bank this past week, according to Adrenaline, an experience design company.

social media 186

social media Chicago Mobile Company 186

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. These extensions will only be granted to a select few retailers, however. About the Tracker.

Strategy 188

Strategy social media Regulation Retail 188

Bank Innovation

JUNE 12, 2018

That according to new documents released yesterday by Congress that contain written responses from the social media company on its data and privacy […].

social media 207

social media Data Company Operations 207

PYMNTS

APRIL 1, 2020

While it is the only option for many retailers, eCommerce is running into its own limitations under the pressure of the COVID-19 crisis. The most concerning news about those limitations comes as retailers get a handle on how and why eCommerce orders have spiked since stores started closing at the end of February.

social media 216

social media Retail Michigan Strategy 216

PYMNTS

DECEMBER 28, 2016

A string of major disturbances at malls nationwide on the day after Christmas has led police to increase patrols and malls to ramp up security guard presence — in case consumers needed another reason to avoid physical stores. I don’t believe it was a coordinated social media flash mob kind of thing. ‘Tis the season to riot.

Security 100

Security NJ New Jersey Tennessee 100

PYMNTS

MARCH 27, 2020

District- and state-level limitations are hampering operations, Reuters reported, citing unnamed sources. It has been a challenge for some companies to secure curfew passes for their delivery staffers, for example. Many users in the country have asked Amazon for assistance on social media regarding the ordering of critical products.

social media 141

social media Guidelines Operations Online 141

PYMNTS

NOVEMBER 15, 2017

Fashion retailer Forever 21 revealed that it has suffered a data breach at some of its stores. According to news from Fortune , customer payment card information was compromised at certain point of sale devices in stores when the encryption on those devices was not operating.

Los Angeles 151

Los Angeles social media Millennials Retail 151

PYMNTS

MAY 20, 2020

To enable businesses to more easily list their merchandise on its social media platforms, Facebook has unveiled Facebook Shops. As financial institutions (FIs) scramble to meet the rising demand for digital, Plaid is releasing a new solution to help banks manage and secure customers’ financial data.

social media 130

social media Payments Retail Data 130

PYMNTS

MARCH 25, 2019

Apple reportedly said that the service will not allow advertisers to track what subscribers are reading, which means no targeted ads based on consumed news stories, as is the case with social media. As PYMNTS has regularly documented, subscription eCommerce is among the hottest areas of digital retail.

Apple 100

Apple Retail California social media 100

PYMNTS

FEBRUARY 5, 2020

That’s a bad moon rising for some Big Data operators. In the middle are the consumers whose data fuels eCommerce, social media and basically the entire internet as we know it. With regulators showing their fangs in dozens of countries, U.S.

Google 288

Google Data Regulation social media 288

PYMNTS

OCTOBER 30, 2020

Card-skimming devices hidden on gas station card readers or carefully integrated into ATMs used to be especially troubling for merchants and consumers, but retailers and financial institutions (FIs) have stepped up their measures to protect physical card readers in recent years.

Cards 192

Cards Online Fraud social media 192

PYMNTS

OCTOBER 14, 2019

In other news, the Marco Polo Network has announced that it has secured its first Russian-German import-export operations financing project. We expect Marco Polo to ensure seamless collaboration of several sides engaged in international trade operations (banks, suppliers, insurance companies, etc.)

Taxes 109

Taxes blockchain Bitcoin social media 109

PYMNTS

JUNE 19, 2020

the global technology company specializing in retail, and JD.com Inc., The company said the funds will help with new offerings that assist its retailers in handling the evolved operating climate as well as provide diners with secure and accessible ways to transact. Alibaba Group Holding Ltd.,

Payments 141

Payments social media Tools Resources 141

PYMNTS

JANUARY 30, 2020

Another hair in the soup is Generation Z’s increasing preference toward social media marketplaces that eschew established eCommerce platforms entirely, forcing these businesses to change tactics. Uber may be facing significant operational changes in California, however, due to a new law that reclassifies many contractors as employees.

Miami 132

Miami social media Case Study Chicago 132

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

SEPTEMBER 28, 2020

The FinTech ecosystem within Saudi Arabia has been expanding steadily over the past decade, for example, with more than 60 FinTechs now operating, compared to the 20 companies operating within the country in 2019. Deep Dive: How Consumers’ Changing Payment Preferences Are Affecting MENA Privacy Laws.

Online 151

Online Report Payments Regulation 151

PYMNTS

APRIL 24, 2019

It may seem like ancient history now — about four years ago, the idea that consumers, merchants, financial institutions (FIs) and payment service providers would rely on the selfie (that much maligned form of self-expression in the smartphone age) for digital security seemed silly. Biometric Shift.

social media 156

social media Security Data Online 156

PYMNTS

JULY 27, 2018

Twitter executives warned that monthly active users have been cut by about three million as the social media platform moved to purge spam and dormant accounts, curb abuse on the system and comply with new privacy regulations. Security Officials Warn of Potential Supply Chain Hack. The report by the U.S.

San Francisco 101

San Francisco Google social media cryptocurrency 101

PYMNTS

MAY 14, 2018

It made a largely unreported acquisition of a firm called STARTEK earlier this year, and although it may sound like an acquisition more appropriate for Jeff Bezos’ Blue Origin space exploration firm, the business is a call center operator and engagement outsourcing specialist. Plus, Evine might be something of a difficult acquisition target.

Los Angeles 139

Los Angeles social media New York Video 139

PYMNTS

SEPTEMBER 27, 2017

Watch out for fake websites and social media pages. More than a decade later, thanks to the proliferation of social media, information (and misinformation) spreads faster than ever. Despite the misleading “secure” designator “https,” Darrin Edelman, Token of Trust CEO, says this is a fake. Experts weigh in.

social media 130

social media Security Taxes Operations 130

PYMNTS

DECEMBER 19, 2018

Over the course of years, Facebook reportedly enabled some of the world’s biggest tech companies to access the personal data of users — which amounted to the social media giant exempting some businesses from the privacy rules its customers thought they were protected under.

Data 127

Data social media New York Apple 127

PYMNTS

AUGUST 24, 2019

According to Zach Hensley, vice president of operations and guest experiences for the Seahawks and CenturyLink Field, these services are changing how fans experience live games and boosting their overall enjoyment. we can also expect more voice-assistant retail as part of the games. million people in 2016 to 17.2

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169

Mobile Study Security social media 169

PYMNTS

MAY 24, 2018

Native commerce is where Aberman believes all platforms are headed — and that’s not just true for software developers like Apple, Google and Microsoft, but also for social media platforms like Facebook, Pinterest and Instagram. “In The Media/Commerce Connection. That’s what Rich Aberman, co-founder of WePay , predicts.

social media 117

social media Apple Google Payments 117

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. consumers to paint a landscape picture of the retail trend. Buying a dress worn by a celebrity in a picture featured on a magazine or social media site qualifies. Many Moving Parts. Contextual commerce is not easy. “It

User Experience 100

User Experience UX social media Retail 100

PYMNTS

JUNE 28, 2019

The urgency to develop more efficient infrastructures is being driven by the rise of the global economy, with banks and businesses seeking solutions that enable them to move money between borders swiftly and securely. Developments From Around The Smarter Payments World. Facebook’s Libra Initiative Creates Strange Bedfellows.

Meeting 110

Meeting social media Payments Security 110

PYMNTS

AUGUST 21, 2019

A disaster sets off a complex flow of donations and disbursements , a complex process that involves disaster victims, individual donors, private charities and other nonprofits, financial institutions, private and public companies (including retailers and payment service providers) and local, state and federal governments.

Fraud 188

Fraud social media Mobile Online 188

PYMNTS

DECEMBER 24, 2020

Building The (Retail) Use Cases. Meanwhile, Visa said that crypto-banking platform operator Ternio had joined the payments giant’s Fast Track program as a cryptocurrency-focused enablement partner. As reported, the company also said bought $50 million of bitcoin to hold on its balance sheet.

cryptocurrency 258

cryptocurrency Bitcoin Course Boston 258

PYMNTS

NOVEMBER 18, 2016

After 2008, pop-ups were largely used as a cost-cutting effort by small, independent retailers unsure about opening a permanent location in the wake of the recession. Unlike the box stores and chains who dominated the retail industry for decades, pop-ups offer a more personal, unique and fun experience to customers.

Retail 100

Retail social media Branding Google 100

PYMNTS

FEBRUARY 6, 2020

They tap into consumers’ need for convenience, flexibility and affordability in buying or renting products or services, securely and in real time. Attorney General Letitia James said her office won more than $16 million in restitution and penalties for 68,000 victims and shuttered the scammers’ New York and Oregon operations.

New York 130

New York Oregon social media Trends 130

PYMNTS

DECEMBER 23, 2019

Over P2P payments, security at the gas station point of sale (POS) and even over direct deposits, there were a lot of moving parts last week that apparently had some issues moving in tandem. We’ve made some security enhancements which may be causing difficulty when attempting to link your PNC acct with Venmo. Banks hold the data.

Data 131

Data System social media Florida 131

PYMNTS

MAY 25, 2017

The May Payments-as-a-Service Tracker™ examines the ways new payment solutions and tools are helping merchants with their business operations and improving relationships with the customers and clients. News from the Payments-as-a-Service Landscape. Reinventing the Recreation Market.

System 124

System Community Payments Report 124

PYMNTS

MARCH 21, 2017

Before a certain social media giant started participating in the chatbot scene, consumers were required to download various apps on their devices for access. After the social media site’s Messenger announcement last April, we’ve seen more businesses clamoring to move into the chatbot game.

social media 110

social media Study Millennials Data 110

PYMNTS

AUGUST 26, 2019

Today, the brand is very different than the soap-making operation that was formerly run out of its founders’ kitchen. The brand’s popularity has not come from marketing – Herbivore spends very little on that – and instead has come from the word of mouth generated by their sizable and enthusiastic social media following.

social media 109

social media Branding Capital Millennials 109

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JULY 14, 2017

Kenya, ranked third in the region, provides a good example of co-operation through its National Kenya Computer Incident Response Team Coordination Centre (National KECIRT/CC),” said ITU. Homeland Security. Despite reports that it was hit, the Wolf Creek Nuclear Operating Corp. said the plant was continuing to operate safely.

Operations 118

Operations Study social media Security 118

PYMNTS

APRIL 19, 2019

As noted in this space this past week, SCA has goals that are laudable by any measure, as the SCA requirement seeks to reduce fraud and make online card-not-present (CNP) transactions more secure. Larger merchants appear to be better prepared than the roughly 800,000 smaller ones operating across the continent. Retail Sales: Rally 1.6

social media 125

social media Online Regulation Taxes 125