PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. For more on this and other news in the platform economy, visit the Playbook’s News and Trends section.

Millennials 165

Millennials Trends Meeting social media 165

Abrigo

JULY 10, 2023

Stay up-to-date on AI fraud trends to protect your clientele Emerging AI fraud schemes reveal holes in financial institution's defenses. Takeaway 3 Inform your customers of the latest AI fraud trends and give them best practices to avoid it. Here are several suggestions for tightening security.

Fraud 150

Fraud How To social media Security 150

PYMNTS

JUNE 16, 2017

A byproduct of incorporating connectivity into just about any activity is how social media affects regular interactions. It can be difficult to discuss the digital effects without looping in social media. For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue.

Study 119

Study Online social media Retail 119

PYMNTS

DECEMBER 18, 2020

Eateries are turning to online and mobile ordering as well as delivery to stay afloat, with online order volume from food chains spiking by 225 percent since the pandemic began. These scams consist of fraudsters placing ads for discounted food on social media and asking consumers to pay them directly.

Fraud 229

Fraud Trends Security social media 229

PYMNTS

JUNE 11, 2019

Phone numbers, email addresses, usernames and other online signifiers have become vital to digital identity verification, as the world becomes increasingly connected. Another technology giant is leading the charge with blockchain. For more on these and other digital identity developments, download this month’s Tracker.

Online 145

Online blockchain social media Security 145

PYMNTS

MAY 16, 2019

Across the European Union (EU), technology providers and social media platforms are increasingly playing a bigger role in the Open Banking ecosystem. Meanwhile, technology companies like Microsoft are dealing with GDPR investigations of their own. Social Media Sites and Payment Innovations Under PSD2 and GDPR.

social media 161

social media Compliance Innovation Data 161

Perficient

NOVEMBER 3, 2020

Here’s why: Traditionally users weren’t able to purchase items through social media platforms. Social influencers could promote brands through their channels and direct users to “swipe up” or click a link in their bio to purchase. 70% of people will trust a recommendation from someone they don’t know.

social media 332

social media Google Branding Training 332

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. Large-scale technology firms have fallen under fire for failing to comply with its requirements since it was first ratified.

Online 151

Online Report Payments Regulation 151

Abrigo

MAY 24, 2016

Did you know that many of the daily maintenance and management activities in your firm can be handled more effectively with technology? And while the word “technology” itself sometimes sounds like a daunting challenge, good technologies are actually designed with the end user in mind -- and that means you, and not just the IT technician.

Technology 150

Technology social media Software Leadership 150

PYMNTS

OCTOBER 5, 2020

The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. While stores were closed, Fleet Feet saw tremendous growth in its online business. Fleet Feet has come up with proprietary technology to address that.

Technology 131

Technology Retail North Carolina National 131

PYMNTS

NOVEMBER 14, 2019

Luxury brand Burberry has teamed up with Tencent in China to offer a “social retail” store to take advantage of China’s online shopping trend and capture more of the luxury market in the country, according to a report by Reuters. . The plan is to create a space that mixes physical with digital.

social media 110

social media Retail Branding Trends 110

PYMNTS

JUNE 11, 2019

As consumers are justifiably apprehensive about handing businesses their personal information, providers are implementing technologies, such as biometrics and two-factor authentication (2FA), to counter the threat of ATOs. Many developers are turning to advanced technologies like biometrics to keep their programs safe for users.

social media 151

social media Fraud Analytics Study 151

PYMNTS

NOVEMBER 22, 2017

With all the stuff to do, maybe technology can finally be the next great holiday helper. . With the social media giant’s enormous user base, the new service could pose a threat to Venmo and other services like it, including bank-backed Zelle. Behind the scenes, we’re very technology-focused,” Williams told PYMNTS.

Trends 117

Trends Resources social media Software 117

PYMNTS

JULY 10, 2020

Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and in-store to ensure customers can seamlessly and safely place orders. For more on these stories and other headlines, visit the Tracker’s News & Trends.

Mobile 162

Mobile social media Report Fraud 162

Abrigo

JULY 13, 2023

A scam usually begins with online contact via social media or dating apps. Scammers build up a victim’s trust and gain access to their online account information, sometimes “fattening the pig” by soliciting more investment in cryptocurrency before “slaughtering the pig” and stealing the cryptocurrency.

Fraud 195

Fraud cryptocurrency Training social media 195

PYMNTS

AUGUST 29, 2017

That could be the list of hot designers creating the latest fashions someday — if Amazon is able to perfect the artificial intelligence (AI) technology on which it’s currently working, that is. By tracking fashion trends, it is suggested the AI bots may eventually be able to predict and shape them in the future.

social media 135

social media Trends Retail Technology 135

PYMNTS

OCTOBER 9, 2020

13-14, online merchants in America and beyond are preparing for the earliest, most aggressive selling season ever. With more and more commerce going online, he said, it will also be increasingly important for sellers to process a higher number of returns and chargebacks and to quickly settle customer disputes.

social media 295

social media America Online Branding 295

Abrigo

NOVEMBER 17, 2023

While some of the recent trending fraud schemes are not new, they have been transformed to prey on communities already dealing with unprecedented times. billion to fraud in 2022, a 44% increase over the prior year and a trend that has continued into 2023. The downturn in the economy has undoubtedly affected fraud statistics as well.

Fraud 195

Fraud Training Trends Compliance 195

PYMNTS

JULY 5, 2018

By the cultural standards of today, the technology is ancient, born amid hot jazz and bootleg booze, when memories of the slaughters of the “The Great War” — now called World War I — were still fresh enough to hurt. Such companies as Expedia, Citi and JetBlue reportedly have used Samba technology to craft personalized ads.

Marketing 110

Marketing Online Payments social media 110

PYMNTS

JUNE 15, 2017

This month’s PYMNTS.com Omnicommerce Tracker™ , powered by Vantiv, looks at the latest advancements in smart technology that are powering sales, both online and in-store. Chatbots, robotics and other smart technology aren’t just powering online purchases — they’re in stores too. Bringing Omni to Brick-and-Mortar.

social media 130

social media Report Minnesota Retail 130

PYMNTS

OCTOBER 24, 2019

Consumers are waking up to the fact that all those free online and mobile services — email and social media among them — take in trade personal data that is chopped, diced, analyzed, bundled and sold to numerous third parties. Everything comes with a price — and that applies to the digital world as well. Chris Webb sure does.

Online 101

Online Google social media Mobile 101

PYMNTS

JULY 7, 2017

Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. From iPads to desktops and smartphones, it seems that interacting with technology has become intuitive for this generation. Get ready, retailers. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

PYMNTS

NOVEMBER 15, 2019

Earlier this week, Nike announced it will no longer sell its wares on Amazon, instead opting to follow a growing trend in eCommerce where companies sell directly to consumers (DTC). On Friday (Nov. Armstrong is the former CEO of AOL and used to run Google ads.

social media 165

social media Branding Google Trends 165

PYMNTS

JANUARY 13, 2021

The social media-focused platform company’s business model is simple: it’s a retail destination for consumers looking to sell their second-hand apparel and other goods or pick up desirable designer items for fraction of the price. Unique to Poshmark are social media aspects like the ability to share “likes” on favored items. “We

social media 169

social media Trends Retail Millennials 169

PYMNTS

JUNE 18, 2020

The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online ordering tools to reach customers stuck in their homes. locations to allow customers who have placed online orders to conveniently and safely grab them.

Report 189

Report Online Strategy social media 189

PYMNTS

AUGUST 16, 2019

Brick-and-mortar retailers are teaming up with social media platforms to curate labels for their stores and their websites. Kohl’s , for instance, will bring emerging brands to over 50 physical retail locations and online starting in the fall through Curated By Kohl’s. Customers can order online through web and mobile app.

Branding 101

Branding Retail social media Houston 101

PYMNTS

NOVEMBER 27, 2019

Cybercriminals are thus increasingly turning to online platforms to perpetuate card-not-present (CNP) fraud. The new Digital Fraud Tracker highlights the emerging fraud trends as well as the latest solutions and strategies that companies are embracing in an effort to protect themselves and their customers. The city of Philadelphia, Pa.,

Fraud 151

Fraud Philadelphia social media Trends 151

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. 10) @CU_Times – Credit Union Times magazine has Tweets on regulatory changes, awards and technology.

social media 150

social media Lending Community Community Bank 150

PYMNTS

SEPTEMBER 25, 2018

Combine visual smarts with digital context and you’ve created an online shopping method that can respond to consumer impulses and discovery in ways that can feel pleasingly intimate – and can even lead to significant profit boosts. That’s one angle through which you can view a recent development involving Google Lens. New Role for Lens.

Google 147

Google social media Trends Examples 147

ABA Community Banking

MAY 22, 2019

61 percent of people around the world use their mobile phone to carry out banking activity Technology Tech Management Feature Financial Trends Feature3 Fintech Mobile Online Social Media Customers.

social media 40

social media Trends Mobile Fintech 40

PYMNTS

FEBRUARY 27, 2020

The restaurant business is: a) healthy for 2020 or b) apprehensive about technology. The 2020 outlook report from the National Restaurant Association was released today and it paints a picture of an industry dealing with the countercurrents of solid consumer spending and disruptive technology. All of the above.

Rhode Island 151

Rhode Island National social media Arizona 151

PYMNTS

AUGUST 9, 2019

In all cases, you’ll see the actual fare for a specific set of tickets that you could have bought online rather than an average or aggregate, according to Google.”. Contextual commerce is one of the growing trends in digital retail, aiming to give consumers more chances to buy when they are in the mood for a specific purchase.

Google 144

Google New York social media Retail 144

PYMNTS

DECEMBER 13, 2018

Recently, though, many CUs have turned to technology-driven solutions to help members more efficiently communicate their needs and feedback. CUs are also actively communicating with law enforcement agencies, keeping regulators informed about suspicious activity, while receiving tips on noticeable trends that these same agencies are eyeing.

Regulation 135

Regulation South Dakota ATM New York City 135

PYMNTS

AUGUST 24, 2019

CenturyLink Field, home of the Seattle Seahawks , was the first NFL stadium to adopt the technology. The move comes amid a general trend in all areas of payments and commerce to move beyond the limitations and security risks that come with older forms of ID authentication and verification. million people in 2016 to 17.2

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. Just under half — or 45.9

Innovation 166

Innovation Retail social media Apple 166

CB Insights

AUGUST 6, 2018

People are shopping more online, including for groceries, while seeking out more environmentally friendly packaging. We’ll cover recent investments, acquisitions, and trends to watch. They want any online purchases of fresh food to arrive unspoiled and safe, but they also want less waste from boxes, wrappers, or styrofoam.

Trends 51

Trends Industry social media Branding 51

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Technology and social media company Facebook is also growing more involved in the sharing economy.

Marketing 132

Marketing Millennials social media Case Study 132