PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Cohen asked. It’s unthinkable.”.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

NOVEMBER 27, 2020

As B2B eCommerce accelerates its technological innovation, and as adoption grows, it continues to look toward the world of B2C to implement optimized end-user experiences – for both the buyer and the seller. It's all about "deep credit lines, more product flexibility and functionality, and a better user experience," he said.

Payments 261

Payments User Experience Innovation Cards 261

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? AI is poised to make a profound impact on the banking sector,” Ariff Kassam , chief technology officer at NuoDB, told PYMNTS. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

Insights on Business

JUNE 4, 2019

Digital technology has no doubt, over the last decade, revolutionized and completely transformed customer behavior as well as redefined how businesses interact with their customers. Technological advancements have impacted almost every profession and it hasn’t left the sales world behind.

Technology 105

Technology social media Management Groups 105

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided.

Report 230

Report Retail United States Online 230

PYMNTS

OCTOBER 6, 2020

Dimon’s comments come at a time of aggressive growth and gains by numerous digitally native startups that have modernized and streamlined online banking and payments for the masses. unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

NOVEMBER 17, 2020

HPD LendScape has announced that Allied Irish Bank (AIB), a client, has transitioned to HPD's cloud-hosted program for the company's receivables finance operations, according to a Monday (Nov. and Republic of Ireland receivables finance programs can now be accessed online, hosted securely by HPD LendScape. 16) press release.

Payments 144

Payments User Experience Software Risk Management 144

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. Other notable features that are almost universally offered by top performers include online ordering via website and curbside pickup options.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

APRIL 14, 2020

Legacy accounts receivable (AR) and accounts payable (AP) operations aren’t only inefficient, they’re costly. This is particularly important in today’s environment, according to Bottomline Technologies CEO Rob Eberle. Managing receivables will be key to alleviating suppliers’ cash flow needs on the AR-end, too.

Payments 195

Payments User Experience Operations Technology 195

PYMNTS

MARCH 26, 2020

As Davis noted, larger banks, including regional players, tend to have their own technology platforms — and direct integrations into their own networks — to enable mobile and contactless payments. They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

JANUARY 22, 2020

Content creators are responsible for staggering amounts of output, providing the essential images, music tracks and videos that make online consumption possible. Its disbursements are completely online and allow creatives to opt how they would like to be paid. How Payment Preferences Engineer Loyalty. That is a story we hear often.”.

Mobile 130

Mobile Online Tools User Experience 130

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

MARCH 6, 2020

That’s even more true for community banks, which lack the resources larger FIs have to support modernization initiatives and technology investment efforts. “The technology transformation that has taken place in the last 10 or 20 years has put a strain on many community bankers,” he told PYMNTS in a recent interview.

Community Bank 173

Community Bank Community How To Lending 173

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

MAY 29, 2020

For SMB owners facing a cash flow crunch that coincides with the need to invest in modern equipment and technology as part of their digital transformations, equipment financing may be an appropriate option. Rather than procure an item outright, there are advantages to obtaining equipment financing to secure the technologies SMBs need.

Capital 168

Capital Technology User Experience Strategy 168

PYMNTS

JANUARY 14, 2021

Retailers made all sorts of quick pivots to their eCommerce sites as the pandemic unfolded, but in-store legacy technology proved to be an obstacle for many of them. As COVID-19 has demonstrated, many retailers struggled to move fast enough to create sustainable operating models for curbside pick-up, contactless delivery and more.”.

System 189

System Retail US Data 189

PYMNTS

SEPTEMBER 9, 2019

And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. More online gambling sites also apparently are becoming more “friendly” to cryptocurrencies, at least according to CoinRevolution early this month. A key part of user experience is payment speeds.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

MAY 3, 2016

User authentication and mobile security is gaining more significance in this era of digital banking, and Samsung SDS’ standard-based biometrics solution ensures simpler and secure user authentication to bring enhanced user experience to our customers.

Samsung 100

Samsung Mobile Payments User Experience 100

PYMNTS

JULY 3, 2020

Whether or not the reputation was ever really justified, CUs were long known as technology laggards in a space where even big, wealthy banks took their time with tech. In some cases, these expectations are being driven by new innovations and technology companies as well as by the impact of the COVID-19 pandemic.”.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

OCTOBER 29, 2020

Consumers have left the stores and moved online to shop and pay, and businesses have been quick to follow. This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience.

Payments 109

Payments Analysis Operations Resources 109

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. As consumers become more cautious — cynical?

Data 189

Data Online Google social media 189

PYMNTS

JUNE 9, 2020

Customers are engaging more actively with their FIs across digital channels as a matter of necessity, as bank branches have largely been shuttered or are operating with reduced hours. Expediting such formerly time-consuming and paper-based processes can help banks compete more effectively with online mortgage lenders, contended Hughes.

Data 151

Data Security Online User Experience 151

PYMNTS

JULY 30, 2019

As part of SCA, consumers who are based in Europe will need to confirm their identities in order for online transactions to proceed. The report, titled “Issuer Declines,” found that 75 percent of issuers surveyed will be ready to comply with the rules, but a smooth operational transition may be a bit tougher. spanning 13 issuers.

Survey 172

Survey User Experience Report Security 172

PYMNTS

JUNE 5, 2017

In this new role, Robinson will focus on the company’s entire product management portfolio, digital user experiences and omnichannel operations. Prior to this position, Robinson served as Macy’s executive VP of digital technology, customer experience and site merchandising for Macy’s.com.

Customer Experience 100

Customer Experience User Experience Leadership Retail 100

Cisco

JANUARY 13, 2022

This large-scale transformation of global societies will require coordinated public/private actions to drive consistent environmental, social, and governance (ESG) business practices and fuel investments in innovation and technology necessary for the greening of global economies. Decarbonization and sustainability.

Community 109

Community User Experience Leadership Video 109

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. As Pangam remarked, banks were not caught entirely flat-footed, having already made efforts to bring more services and products online before the pandemic hit.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

DECEMBER 18, 2019

There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Its technology helps companies build customer profiles, launch and optimize personalization campaigns and automate decision-making for customers.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

SEPTEMBER 5, 2018

Alipay, the mobile and online payment platform operated by Ant Financial Services , announced on Wednesday (Sept. “Alipay is dedicated to enhancing user experience and creating value for small and micro businesses through technology.

User Experience 100

User Experience Trends US Payments 100

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. What are they, and how can community banks stay on top of this trend?

Community Bank 91

Community Bank Community Maryland Data 91

Jack Henry

APRIL 9, 2014

In the early 1990’s, the owner of the small commercial bank where I served as the Data Processing Officer decided to shake things up a bit by removing a relatively popular head of operations and replacing him with the Vice President of Marketing. In software circles, UX (User Experience) is the new buzzword. Marketing !

UX 95

UX User Experience Online Operations 95

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. Why Friction Persists. For B2B customers, receiving paper invoices and mailing paper checks has its drawbacks as well.

Payments 160

Payments Cards Customer Experience User Experience 160

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. And, while customers have a favorable view of many of these technologies, QSR managers tend to have more of an old-school outlook. percent of managers view, say, in-store kiosks positively.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

JANUARY 24, 2020

Mastercard teamed up with Galileo Financial Technologies to do the same for freelancers. Instant payments are highly configurable, which helps explain why a unique online marketplace like Shutterstock would want to utilize it. It’s a big hit with users. Like when JPMorgan Chase & Co.

Video 132

Video User Experience Payments Study 132