PYMNTS

APRIL 24, 2020

Some banks have shuttered their branches during the pandemic and are relying on digital or mobile channels to fulfill customer needs, but others do not have that option. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

PYMNTS

NOVEMBER 26, 2020

Social Security Administration, for example, requires recipients using its website to provide unique eight-digit codes sent via text to their smartphones in addition to their usernames and passwords when they sign up or log in. . A key facet of this shift has been an increased reliance on mobile phones.

Security 174

Security social media Fraud Retail 174

PYMNTS

SEPTEMBER 25, 2018

Emergent Technology, the blockchain technology company, announced on Tuesday (Sept. In a press release , Emergent Technology said T Stamp, which is known as Trust Stamp, makes artificial intelligence and biometric hashing technology for the purpose of verifying identities.

Technology 166

Technology blockchain social media New Mexico 166

PYMNTS

SEPTEMBER 12, 2018

Omni Security and Authentication. Consumers expect to do business with their bank online seamlessly, without the hassle of complicated security checks, whether through their mobile phone, smart watch, home speaker or other connected device. Around The Security And Authentication Space.

Security 139

Security Report CA Fraud 139

PYMNTS

JUNE 14, 2019

Still, that seems so old-fashioned in this digital age — at least according to Andrea Chavez, Founder of Pawscout , a company whose signature product is a Bluetooth-enabled tag that not only helps pet owners find their wayward pets, but gives them access to other digital and mobile services. Social Media Aspect.

social media 194

social media Retail Community Mobile 194

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

JUNE 8, 2017

The more connected devices consumers have, the more concerned they are about the security of their financial information. That’s because smart technology device owners recognize that the Internet of Things makes shopping easier. That’s because smart technology device owners recognize that the Internet of Things makes shopping easier.

Security 151

Security social media Study Google 151

Gonzobanker

APRIL 11, 2023

We’re living in a world where trust can snap overnight and social media has no off hours. Inform them of the upcoming change across all your brand’s channels (website, mobile app, social media). The person manning the secure messaging channel may need to plan to spend all day answering queries. The problem?

Digital Banking 148

Digital Banking social media System Customer Experience 148

PYMNTS

JUNE 10, 2020

TikTok , the popular Chinese short-form mobile video app, is facing more scrutiny over its privacy policies, Bloomberg reported. The New York-based technology company makes the software that allows users to search the internet for photos and uses facial recognition to identify potential suspects.

Policies 253

Policies Data social media Video 253

PYMNTS

JUNE 11, 2019

owning laptops and 91 percent owning mobile devices, there’s never been greater opportunity for digital fraud. As consumers are justifiably apprehensive about handing businesses their personal information, providers are implementing technologies, such as biometrics and two-factor authentication (2FA), to counter the threat of ATOs.

social media 151

social media Fraud Analytics Study 151

PYMNTS

MAY 16, 2019

Across the European Union (EU), technology providers and social media platforms are increasingly playing a bigger role in the Open Banking ecosystem. Meanwhile, technology companies like Microsoft are dealing with GDPR investigations of their own. Social Media Sites and Payment Innovations Under PSD2 and GDPR.

social media 161

social media Compliance Innovation Data 161

Bank Innovation

APRIL 17, 2017

According to a report by DataVisor– a big data security analytics provider– fraudsters are most active on social media platforms (no surprise there), and have to launch thousands of attacks on the platform in order to make a […].

social media 191

social media Big Data Fraud Analytics 191

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. Doing so will take more than simply revamping their mobile apps or adding a couple of digital solutions, however.

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

JUNE 17, 2020

The habit of mobile ordering food for delivery hit new heights during the lockdowns, for example, and it’s one change that isn’t going anywhere. With its new importance as a revenue stream, mobile ordering is driven in part by reviews and the exchange of customer data. Securing Social for the MOA Future.

Tools 141

Tools social media Fraud Mobile 141

Bank Innovation

FEBRUARY 23, 2018

customers of TD Bank was down for over a week after the bank updated to its digital services, prompting multiple customers to flock to social media to express outrage, frustration, or calls to leave the bank. The bank, which noted that it has experienced “technology challenges” as a result.Read More.

social media 262

social media Online Technology Mobile 262

Banking Exchange

FEBRUARY 3, 2020

The banking software vendor and search engine giant have formed a strategic partnership, allowing banks to create apps quicker and more securely Technology Social Media Channels Customers Core Systems Outsourcing/Cloud Tech Management Mobile Online Feature3 Feature Financial Trends Fintech.

Trends 78

Trends social media Google Software 78

Perficient

JANUARY 28, 2021

As we mostly are working remotely these days, securing your space when you’re not in the safeguards of the office walls are critical. Perficient places a high value on data security and has several processes and tools in place to protect colleague and client information, but what about the everyday person?

Data 535

Data Security Software Community 535

PYMNTS

DECEMBER 18, 2020

Eateries are turning to online and mobile ordering as well as delivery to stay afloat, with online order volume from food chains spiking by 225 percent since the pandemic began. These scams consist of fraudsters placing ads for discounted food on social media and asking consumers to pay them directly.

Fraud 229

Fraud Trends Security social media 229

PYMNTS

OCTOBER 11, 2018

Alipay , the mobile payment app, said Wednesday (October 10) that hackers stole money from accounts via stolen Apple IDs. In a post on its Toutiao social media account, Reuters reported it said users who linked their accounts via Apple IDs should lower their transaction limits.

Apple 203

Apple social media blockchain Security 203

PYMNTS

DECEMBER 5, 2018

That’s what led him to Goodworld, an online platform that removes the friction from digital donations, making them possible (and secure) by using hashtags. is the only social fundraising platform with hashtag-to-donate technology on both Facebook and Twitter. Portable Hashtag. percent, plus $.30

social media 187

social media Online Maine Payments 187

Perficient

NOVEMBER 19, 2020

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. Customers who stop will lose their time and effort because the process cannot be started where it ended on mobile or other channels.

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

SEPTEMBER 30, 2019

“Bulgaria is among the countries where modern technologies are quickly finding a home and a favorable environment for development. Garmin Pay brings us one step further in delivering secure and convenient payment innovations.”. Security is backed by the Mastercard Digital Enablement Service (MDES) technology.

social media 134

social media ATM Mobile Innovation 134

NCR

JUNE 8, 2016

Perhaps the most important and impactful way credit unions can attract and retain millennial members is through social engagement. Did you know that one in every five mobile minutes is spent on either Facebook or Instagram? People, especially millennials, don’t want to wait for answers when using social platforms.

social media 40

social media Millennials Strategy Industry 40

PYMNTS

MAY 24, 2018

Facebook, the social media giant, announced on Wednesday (May 23) that it has improved two-factor authentication, the industry-best practice for providing additional account security. The company is also expanding the ways in which users can secure their accounts with a second factor without needing to register a phone number.

social media 102

social media Security Google Policies 102

PYMNTS

JANUARY 31, 2020

We have deep dives into virtual card adoption and self-service technology, as well as a report on Kobe Bryant’s legacy. Bank client preferences have moved toward self-service technologies over branch visits in recent years because of ease of use and improved convenience. FICO’s Take on Debit Security.

Cards 131

Cards Technology social media Meeting 131

PYMNTS

FEBRUARY 28, 2019

BlackBerry, the once-maker of the BlackBerry mobile phone, has filed a lawsuit against Twitter contending the social media platform operator engaged in patent infringement. According to a report in Reuters citing the lawsuit, BlackBerry contends Twitter infringed on patents covering its technology in its mobile message apps.

social media 108

social media Mobile Software Maine 108

Banking Exchange

NOVEMBER 11, 2019

Allegation that the Apple Card provided husband a credit limit several times higher than his wife’s credit limit Payments Technology Risk Management Social Media People Customers Tech Management Mobile Online Cards Security Big Data Feature3 Fintech Feature.

Apple 60

Apple Cards social media Big Data 60

PYMNTS

OCTOBER 29, 2019

The organization, which is investing $600,000 in the project, is working with blockchain startup ChromaWay and Bolivian IT services company Jalasoft on the project in Bolivia, Peru and Paraguay, with plans to eventually test out the technology in other parts of South America. I personally don’t believe Libra will succeed,” he said.

Bitcoin 102

Bitcoin blockchain social media America 102

PYMNTS

SEPTEMBER 25, 2020

The global tech firm has teamed with payment processors Fiserv, PTS, FIS, CoreCard, Galileo, i2c, TSYS and Marqeta to give them digital guidelines that will let clients get almost instantaneous access to card information and peace of mind to make secure transactions, among other benefits. Time on Tuesday (Sept. 22) at the earliest.

Maine 153

Maine social media Atlanta Massachusetts 153

Independent Banker

AUGUST 31, 2022

Social payments methods like Venmo and Cash App continue to grow in popularity, and the data is there to prove it, creating an opportunity to give customers what they want: 24/7 access to cashless, P2P and mobile transactions. So how do social payments fit in community banks’ long-term future? Security is all.

Capital 94

Capital Payments social media Community Bank 94

PYMNTS

JULY 10, 2019

Despite the pervasiveness of digital identity in everyday life, concerns surrounding digital ID security continue to make headlines, with billions of dollars lost to fraud. Switzerland’s Jura Hospital is currently testing a 3D finger vein scanner to more effectively secure patient data. Find the feature story in the Tracker.

Apple 158

Apple social media Knowledge Base Mobile 158

Bank Innovation

JULY 8, 2016

Facebook Messenger is increasing its security in a bid to be your primary messaging app — and maybe your primary banking app, too.

Security 218

Security social media blockchain Online 218

PYMNTS

JUNE 26, 2017

To win them over, many restaurants are betting that millennials prefer their meals with a side of technology — and it seems to be a safe bet. Cowboy Chicken, a Dallas-based chicken chain, is one of the 66 percent of surveyed restaurants that either have installed their own mobile app technology or are considering doing so.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

SEPTEMBER 5, 2019

Call centers are reevaluating how customers are authenticated across all channels, including websites, mobile apps, chatbots and traditional telephone calls. Sacknoff noted that it is important to maintain the personalization and convenience that customers have come to expect, even as fraud security measures grow tighter.

social media 116

social media Fraud Tools Knowledge Base 116

PYMNTS

AUGUST 22, 2016

Facial recognition is supposed to make computing and banking much more secure, but just like most efforts to fight the bad guys, hackers can apparently infiltrate that, too. The report noted the virtual reality-style face, which is rendered in 3D, gives the motion and depth cues of a real face that security systems are typically looking for.

North Carolina 100

North Carolina social media Security System 100

PYMNTS

APRIL 24, 2019

It may seem like ancient history now — about four years ago, the idea that consumers, merchants, financial institutions (FIs) and payment service providers would rely on the selfie (that much maligned form of self-expression in the smartphone age) for digital security seemed silly.

social media 156

social media Security Data Online 156

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations.

Mobile 169

Mobile Study Security social media 169