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Physical And Digital Retail Unite For The New In-Store Experience

PYMNTS

As COVID-19 continues to modify ideas around how we shop and pay, consumers and B2B buyers are also making choices about where to shop: online or in-store? Now there are signals that a physical retail rebound is forming up. But expectations have changed dramatically, and shrewd physical store operators need to respond accordingly.

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Can Millennials Save Brick-And-Mortar Retail?

PYMNTS

Though many retailers have assumed millennials are behind the trend toward highly digitized, online-focused shopping experiences, baby boomers might be the real culprits. In the Northeast, 25 percent more millennials visit multiple stores when bargain shopping than baby boomers. In a survey of 750 U.S.

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Wine For The Win: Consumers Stock Up With Online Retail

PYMNTS

Every online wine company that reports sales has noted big spikes during the pandemic. The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. out of 10 on “likelihood to recommend.”. “The

Online 164
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Can Millennials Revive Call Center Commerce?

PYMNTS

Millennials have long borne the blame for a variety of problems in commerce, including the decline in popularity of diamonds and certain fast casual restaurants. Millennials could be helping to bring new life to call center commerce. That’s reportedly the case when it comes to luxury retail brand Gucci. Gucci Operation.

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Why Millennials And Gen Z Could Save 2020's Holiday Shopping Season

PYMNTS

The retail ecosystem has been turned upside down over the past six months as changes big and small rippled through the segment worldwide in response to the pandemic. Consumers are shopping more online , are increasingly interested in contactless payment methods and are showing up in stores to buy, not to browse.

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For Retailers, Getting Ready For Automation

PYMNTS

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. Moran said the overall trend toward automation is being driven by the consumer, and in particular, by millennial consumers.

Retail 181
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Kohl’s To Tap Into Facebook Data To Create Millennial Clothing Line

PYMNTS

Kohl’s is teaming up with the social media giant to uncover emerging brands that millennial shoppers consider cool. Kohl’s is following a retail movement to offer curated collections so shoppers can explore new trends. In another attempt to reach millennials, Kohl’s partnered with Popsugar to launch a clothing line last September.