The Financial Brand

NOVEMBER 28, 2018

Bad mobile banking experiences turn off consumers when they seek ease. Improve the user experience — or watch them leave. The post 3 Ways UX Design Can Improve Consumer Satisfaction and Increase Revenue appeared first on The Financial Brand.

UX 31

UX User Experience Branding Mobile 31

PYMNTS

DECEMBER 8, 2017

Payment Rails is making its official step into the cross-border payments market through the launch of its application program interface (API) and payment platform, the company said Thursday (Dec. Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience.

Payments 195

Payments UX User Experience blockchain 195

PYMNTS

MARCH 4, 2020

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

JULY 7, 2017

Citing a job listing on the company’s website, Business Insider reported the bank is looking to hire mobile developers for its Consumer Finance Technology unit to build a “best of breed platform that is both elegant and powerful” for its retail bank which is completely digital. A company spokesman declined to comment to Business Insider.

Mobile 101

Mobile UX Lending User Experience 101

Gonzobanker

OCTOBER 6, 2023

Vendors may roll out a new user experience (UX) in an effort to extend the life of the core, but unless this fresh makeup is accompanied by meaningful product enhancements and architectural upgrades, the effect is simply postponing an inevitable “living dead” state. Legacy Tech Stacks. No New Partners. Pacific | 2 p.m.

Strategy 97

Strategy System UX Tools 97

PYMNTS

JULY 7, 2020

The level of market volatility hitting the U.S. After industry consolidation and a leveling-out of venture capital interest, alternative SMB lending remains a strong market, though just like traditional banks, it has also faced new lessons as a result of the current market.

Lending 171

Lending Industry Fintech UX 171

PYMNTS

NOVEMBER 25, 2019

Jackie Berg, VP of marketing at Olo, said in an announcement , “Ordering lunch from the car with a push of a button — we’re living in the future!”. Financial institutions (FIs) are engaging with technology players in new ways as together, they seek to create ecosystems that offer new value to consumers.

Security 130

Security Payments Google UX 130

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. That agility is in evidence with the speed at which tech-focused players bring new products and services to market, said Cohen. Call it the paycheck test.

Digital Banking 160

Digital Banking UX Online Innovation 160

Perficient

AUGUST 30, 2022

Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. Once the Roadmap and team objectives are established, stakeholders should work with information technology partners to identify high-level solutions.

Meeting 294

Meeting Examples UX Case Study 294

Perficient

SEPTEMBER 14, 2020

Since these devices hold a significant share of the global market, you’ll want to make sure that any new features in your app will work with iOS 13. Using this API allows you to leverage assistive technologies to present only the accessible content your users need and when they need it. Testing Your App .

Apple 473

Apple System Video Mobile 473

PYMNTS

JANUARY 3, 2017

In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 Pivoting to the mobile wallet aspect of rewards, Rose said that consumers can become habituated to loyalty and rewards at the point of sale because of the convenience offered by new technology.

Retail 137

Retail UX Cards Branding 137

Insights on Business

JANUARY 18, 2019

IBM is one of the only SPM vendors that provides a choice of deployment options including SaaS or on-premise giving customers the flexibility needed depending on their IT and internal technology policies and strategy. IBM also provides additional capabilities for sales planning leveraging IBM Planning Analytics and IBM Watson Analytics.

Analytics 87

Analytics UX Management User Experience 87

Perficient

OCTOBER 19, 2020

There is a tremendous opportunity for a unified and consistent experience across almost all user devices with the various advantages and mature technology PWAs utilize. The end-user experience becomes much easier to keep consistent than across a myriad of touchpoint technologies. The Advantages of PWAs.

User Experience 309

User Experience Technology Software Mobile 309

Perficient

NOVEMBER 6, 2020

It takes deliberate, thoughtful planning to orchestrate the right people, processes, products, and, yes, technologies to do it well and to do it consistently. This is especially true for digital experiences where the user experience will dominate the customer experience more than any single factor.

Customer Experience 427

Customer Experience UX User Experience Branding 427

PYMNTS

MAY 8, 2020

The small business FinTech arena continues to blossom as more developers explore ways to address a market historically underserved by traditional financial institutions (FIs). The Front-End Strategy: UX. “We think of the user experience as critical and want to apply this philosophy on the business side.”

User Experience 175

User Experience UX Fintech Tools 175

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. Consequently, vendors decided not to invest in NFC and opted instead for QR codes, which are plagued with a variety of user experience issues.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

AUGUST 1, 2019

Payment technology is an area of interest that stands out for all FIs. percent are focusing on them, likely because debit payments (and credit products) are more market-ready than other offerings. User experience (UX) will also experience significant increases in interest over the next three years compared to the past three.

Innovation 142

Innovation UX Analytics Study 142

PYMNTS

SEPTEMBER 23, 2020

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. Key to achieving this goal is data integration, yet in markets where open banking frameworks aren't as advanced as jurisdictions like the U.K., A Better Payments Experience.

Fintech 315

Fintech UX Cards Payments 315

Fintech Labs Insights

AUGUST 24, 2016

We’ve seen authentication strategies evolve from a simple username and password to biometric technologies that leverage voice, behavioral, and facial recognition, as well as device tokenization and Touch ID to help banks increase security while decrease friction for end consumers.

Fintech 12

Fintech New York UX Lending 12

PYMNTS

NOVEMBER 2, 2017

One does not have to go deep into the future to see how this technology — today, still fragmented and standing on wobbly newborn legs — could scale. In marketing, noted Webster, there are four Ps: price, product, promotion and place. The apps and devices they use today have groomed them to expect nothing but the most seamless UX.

UX 111

UX blockchain cryptocurrency Technology 111

PYMNTS

FEBRUARY 13, 2018

When the company was founded], the lingerie industry was a $24 billion market, monopolized by one player with 40 to 60 percent market share, leading prices up, quality down and neglecting many customers along the way,” Hermand-Waiche explained. Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT.

UX 101

UX Branding Innovation User Experience 101

BankNXT

AUGUST 30, 2016

Faisal Khan on understanding the behavioural aspects of mobile wallet commerce, and what years of research tells us. Building a mobile wallet that customers want on BankNXT.

Mobile 57

Mobile US User Experience UX 57

PYMNTS

JUNE 13, 2019

Beyond the spin-off and name change comes some brick-and-mortar evolution and regional focus, as the firm opened a new headquarters in Amsterdam earlier this year, focused on sales and marketing efforts. In terms of differences, Eleveld said, technology and end-market focus have fostered clean lines between the units.

UX 124

UX Fraud Regional Operations 124

PYMNTS

NOVEMBER 25, 2019

But as a recent Google announcement demonstrated, FIs are engaging with technology players in new ways as together, they seek to create ecosystems that offer new value to consumers. Google’s expertise is in UX design,” he noted. “By Consider, he said, how the Apple Card came into the market. VB firmly believes it’s the latter.

Google 272

Google Fintech Payments Apple 272

PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”.

Payments 125

Payments User Experience Security Examples 125

PYMNTS

AUGUST 9, 2019

In other words, they seem to express more interest in using voice-recognition technology as a means of managing and using the apps they already have — as opposed to clicking and dragging icons on their smartphones. Another 10.6 This suggests that those 33.7 This suggests that those 33.7

Data 155

Data Millennials Google Apple 155

CB Insights

OCTOBER 31, 2019

Mentions of chatbots in earnings calls and press releases skyrocketed, and for many, it seemed that chatbots might be the next big disruptive technology. The important chatbots of 2019 aren’t all-knowing virtual butlers; they’re highly targeted applications of conversational technology. Table of Contents. Get the full report.

Industry 78

Industry Examples Tools Retail 78