Jack Henry

APRIL 9, 2014

I thought about those events recently while reading a series of articles about managing the online user experience. If you want to give your customers and members a consistent, positive impression of your organization, you have to extend your penchant for service to your technology products, too.

UX 95

UX User Experience Online Operations 95

Bobsguide

JULY 20, 2018

Without doubt, banks have come to the realization that a technology-driven strategy is essential for operational efficiency. Most of the industry’s giants went digital long ago in terms of the user experience with apps and portals. That’s crucial for their UX – in terms of how.

Technology 83

Technology UX User Experience Strategy 83

PYMNTS

JULY 31, 2019

This starts with payment technology, the essential infrastructure needed to support current and future digital payment developments, from contactless and push payments to transactions on real-time payment rails. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

CFPB Monitor

JULY 12, 2022

The CFPB is seeking experts in data science, software engineering, product design, product management, and user experience (UX). They serve to underscore the need for financial institutions to be in a position to defend their use of newer technologies when they are scrutinized.

UX 78

UX Regulation User Experience Technology 78

Payments Source

FEBRUARY 13, 2017

The new office will look for ways to improve UX for customers in digital and traditional channels.

User Experience 60

User Experience UX Customer Experience Digital Banking 60

Perficient

FEBRUARY 22, 2021

In fact, Google recommends utilizing motion and speed, such as duration (how long a transition lasts) and easing (acceleration over time) to help users understand UI changes to simplify complex tasks and streamline the user experience. To learn more about motion and website design, contact our UX design experts today.

Video 509

Video UX Branding User Experience 509

Chris Skinner

MARCH 29, 2016

I’ve talked about open sourcing banking and finance by converting everything to components (APIs) that can be plug and played into any front-end user experience (UX) through apps and devices, supported by data analytics, cloud and blockchain to reduce and automate the back office.

UX 150

UX User Experience Analytics blockchain 150

PYMNTS

OCTOBER 23, 2017

Oh, and security, too – but not at the expense of that frictionless user experience. Linden unpacked the findings of a recent whitepaper by Paysafe, “ Lost In Transaction: Volume II ,” which showed what consumers really want from their eCommerce experience. What do consumers want? Money can’t buy security … but it can help.

UX 116

UX Security User Experience Millennials 116

Perficient

FEBRUARY 4, 2021

Accessibility design can be led either by a designer or UX specialist who has accessibility knowledge, or it can be an accessibility-specific person. In addition to the user experience, having an accessible site can mitigate the risk of potential legal complaints.

UX 531

UX Guidelines Compliance Study 531

Jack Henry

AUGUST 26, 2015

As financial services become more reliant on the technology we leverage to better serve our clients , it would benefit us to view our own product processes through a modern lens. Read my recent blog post to learn more about UX/UI best practices. Author: Derik Sutton, DSutton@ProfitStars.com.

User Experience 60

User Experience UX Software US 60

Perficient

JANUARY 25, 2023

User experience. As the use of technology continues to increase, it should not get more difficult to use. While institutions want to increase their technology play, they are weary of overcomplicating operations. They want applications to be able to grow and progress alongside their growth and progression.

Banking Trends 474

Banking Trends Trends United States FDIC 474

Perficient

APRIL 4, 2022

Personalization is but one key element of this, enabled by technology and implemented using design thinking. Leveraging technology in a personalized user experience is a critical way we will make this come true.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. The Data: The Gas That Makes the AI Go What good is a stand-alone AI tool for businesses if it isn’t grounded in trusted, contextual data?

Data 491

Data Tools Customer Experience Security 491

The Financial Brand

NOVEMBER 28, 2018

Bad mobile banking experiences turn off consumers when they seek ease. Improve the user experience — or watch them leave. The post 3 Ways UX Design Can Improve Consumer Satisfaction and Increase Revenue appeared first on The Financial Brand.

UX 25

UX User Experience Branding Mobile 25

BankNXT

MARCH 22, 2016

Eric Horesnyi on fintech trends, UX and company culture on BankNXT. As part of a barter agreement with Jax London, BankNXT has agreed to share this interview with Eric Horesnyi from Streamdata.io about how banks can put fintech trends to good use.

UX 40

UX Trends Fintech Company 40

PYMNTS

DECEMBER 8, 2017

Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience. The platform is built on blockchain technology provided by Ripple to offer liquidity management and support domestic or cross-border transactions.

Payments 195

Payments UX User Experience blockchain 195

Perficient

MAY 31, 2023

If a glitch occurs when using proprietary software, especially in the business realm, one typically must go through many channels to get it fixed; open-source software, on the other hand, gives the user a greater sense of agency over issues and user experience.

Software 251

Software Study User Experience Innovation 251

PYMNTS

MARCH 4, 2020

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies.

User Experience 203

User Experience Data Fintech System 203

Perficient

JANUARY 20, 2021

In a Journal of Engineering and Technology Management study, “research show[s] that the perceived usability increases when the website was originally conceived in the native language of the user. Thus, translation, even though of excellent quality, creates a cultural distance which impacts on the web users’ evaluation of the site.”.

Marketing Strategies 496

Marketing Strategies Strategy Regional Marketing 496

Perficient

JANUARY 3, 2021

In the same way a user scans the page visually, an assistive technology user will navigate the page using heading levels to determine the importance of topics. Given this, assistive technology users rely on correct heading structure to ensure navigate the page in the same manner that a visual user would.

How To 340

How To Examples Maine Google 340

PYMNTS

JULY 7, 2017

Citing a job listing on the company’s website, Business Insider reported the bank is looking to hire mobile developers for its Consumer Finance Technology unit to build a “best of breed platform that is both elegant and powerful” for its retail bank which is completely digital.

Mobile 101

Mobile UX Lending User Experience 101

American Banker

OCTOBER 28, 2016

SourceMedia, the publisher of American Banker, has unveiled a major content and user experience upgrade to PaymentsSource, its flagship resource for the payments industry.

UX 28

UX User Experience Resources Industry 28

Gonzobanker

OCTOBER 6, 2023

Vendors may roll out a new user experience (UX) in an effort to extend the life of the core, but unless this fresh makeup is accompanied by meaningful product enhancements and architectural upgrades, the effect is simply postponing an inevitable “living dead” state. Pacific | 2 p.m. Eastern REGISTER NOW We hope to see you there!

Strategy 97

Strategy System UX Tools 97

PYMNTS

NOVEMBER 25, 2019

Financial institutions (FIs) are engaging with technology players in new ways as together, they seek to create ecosystems that offer new value to consumers. Google’s expertise is in UX design,” he noted. “By Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

Security 130

Security Payments Google UX 130

PYMNTS

JULY 7, 2020

.” FinTechs may have flexed their technological muscles to support SMB relief efforts – but they, too, will face new and unknown challenges as the market emerges from historic disruption.

Lending 171

Lending Industry Fintech UX 171

Perficient

SEPTEMBER 14, 2020

Using this API allows you to leverage assistive technologies to present only the accessible content your users need and when they need it. The custom content provider makes the user experience content in a way that’s more appropriate for an assistive technology. . It’s dynamic and fairly easy to implement as well.

Apple 473

Apple System Video Mobile 473

Perficient

AUGUST 30, 2022

Once the Roadmap and team objectives are established, stakeholders should work with information technology partners to identify high-level solutions. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Big Tech is good at promoting, designing and improving the user experience, he said. We’ve all come to the realization of how powerful technology can be.

Digital Banking 160

Digital Banking UX Online Innovation 160

Fintech Labs Insights

OCTOBER 7, 2015

Using browser-based technologies and a capabilities-oriented modular approach, we can create anticipatory personalized experiences that make desktop and terminal replacements a thing of the present. The ease with which Amazon-like personalized experiences for financial services can be created. We will cover F2 (openf2.org),

UX 12

UX Technology User Experience Management 12

PYMNTS

DECEMBER 14, 2017

Which means as eBay has been trying to lure customers back to its site, the user experience (UX), and its ability to guide customers througout the site, has become essential. To make discovery easier, eBay has been upping its technology game. Investing in Better Search.

Data 146

Data UX Online User Experience 146

PYMNTS

JANUARY 3, 2017

In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 Pivoting to the mobile wallet aspect of rewards, Rose said that consumers can become habituated to loyalty and rewards at the point of sale because of the convenience offered by new technology.

Retail 137

Retail UX Cards Branding 137

Insights on Business

JANUARY 18, 2019

IBM is one of the only SPM vendors that provides a choice of deployment options including SaaS or on-premise giving customers the flexibility needed depending on their IT and internal technology policies and strategy. IBM also provides additional capabilities for sales planning leveraging IBM Planning Analytics and IBM Watson Analytics.

Analytics 87

Analytics UX Management User Experience 87

Perficient

OCTOBER 19, 2020

There is a tremendous opportunity for a unified and consistent experience across almost all user devices with the various advantages and mature technology PWAs utilize. The end-user experience becomes much easier to keep consistent than across a myriad of touchpoint technologies. The Advantages of PWAs.

User Experience 309

User Experience Technology Software Mobile 309

Perficient

JULY 16, 2020

You’re ready to dive deep into your Microsoft Power App, but may be wondering the easiest way to use color schemes throughout your app. You can make your code into more readable and maintainable in just a few easy steps. Themes helps with consistency throughout your app and lets you easily reference colors while designing.

How To 340

How To Tools User Experience UX 340

Perficient

NOVEMBER 6, 2020

It takes deliberate, thoughtful planning to orchestrate the right people, processes, products, and, yes, technologies to do it well and to do it consistently. This is especially true for digital experiences where the user experience will dominate the customer experience more than any single factor.

Customer Experience 427

Customer Experience UX User Experience Branding 427

Fintech Labs Insights

MAY 24, 2017

Highlighting the fact that regulation is a key barrier to growth for banks, a post at the Trulioo blog earlier this month underscored how important it was for FIs to leverage technology to meet these challenges. Further, they pointed out that even senior executives gain from the improvements technology can bring to the compliance challenge.

Compliance 21

Compliance UX User Experience Fraud 21