PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. These are companies like Adore Me (lingerie), Green Goo (personal care), Shift (used cars) and Misfits Market (produce). Take a look at how they operated before the pandemic.

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Retail Branding Minneapolis Trends 295

PYMNTS

MAY 4, 2020

He will be tasked with developing strategy, direction and comprehensive success of Mastercard’s operations across 53 countries in Europe. Mastercard’s European businesses cater to more than 950 million people via business partnerships with retailers, financial institutions (FIs) and other companies.

Operations 141

Operations Regulation Regional Retail 141

PYMNTS

OCTOBER 15, 2020

“We look at it as a conversation that drives action, which has a consequence for everything from a purchase to a loyalty program,” Mike Herrick , SVP of technology at customer engagement platform Airship , told PYMNTS. It can drive user attention effectively, and it personalizes the way our technology works.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

JANUARY 21, 2020

Don’t look now, but virtual reality and augmented reality are starting to make bigger gains in the retail world. These are still early days but trends are coming together — and expectations are rising, thanks not only the evolution of AR and VR technology, but the coming deployments of 5G mobile network ecosystems. Larger Trends.

Retail 210

Retail Trends Washington Technology 210

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. Location-based virtual reality (VR) startup The Void is partnering with mall operator Unibail-Rodamco-Westfield (URW) to open 25 new entertainment outposts in the U.S. and Europe by 2022.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

MAY 12, 2020

Picture, instead, fleets of utilitarian machines, squat, careful and not at all threatening, rolling through retailers’ aisles, hospital wings and other avenues of everyday human life. told Karen Webster that retailers and other firms are going to need to consider “cleanliness as a brand value.”. Brain Corp. It became essential.”.

Retail 247

Retail Branding Software Technology 247

PYMNTS

OCTOBER 28, 2020

"What I enjoy most is helping our customers thrive in this rapidly changing world and helping them realize their vision in a way that simplifies the adoption of new technology — capabilities that can unleash their innovation in the digital economy," said Craig Muzilla, senior vice president of Red Hat. A Permanent Shift for Payments.

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Technology United States Innovation Video 182

PYMNTS

JULY 20, 2018

The situation seemed to recently come to a head, as the company told employees that it was shuttering its operations. In addition, Chef’d announced in May that it had partnered with Byte Foods to bring its meal kits into 100 of Byte’s unattended retail locations in California. In Other Brick-And-Mortar Retail News….

Operations 100

Operations Retail Branding New York 100

PYMNTS

DECEMBER 16, 2020

In today’s top payments news around the world, IBM has bought Canada-based Expertus Technologies, while Gojek is rolling out its new GoBiz Plus point-of-sale (POS) offering. The technology, which is a collaboration with PT Bank Central Asia, functions as a supplement to the GoBiz retailer super app.

Technology 240

Technology System social media Payments 240

PYMNTS

MAY 2, 2017

Mastercard today announced the appointment of CIO Ed McLaughlin to president, Operations and Technology. Everyone likes to talk about the T in operations and technology,” McLaughlin said. That’s how it lives every day, everywhere — the consumer experience is the operation.”. And likewise, knowing when to hold back.

Operations 109

Operations Technology Examples Mobile 109

PYMNTS

APRIL 10, 2019

From CVS to T-Mobile , retailers and technology providers are catering to the trend of contactless payment acceptance with new solutions and methods of handling cards from customers. While the pharmacy retailer had slowly brought the functionality to its brick-and-mortar stores, the rollout was subsequently publicized.

Retail 259

Retail Payments Mobile Apple 259

PYMNTS

JUNE 27, 2019

These retail models cater to customers who are on the go by offering seamless experiences and convenient payment methods. Such locations can be critical in expanding retail options for smaller cities and towns, too, and staff-free grocery store Farmhouse Market seeks to do just that for consumers in New Prague, Minnesota.

Operations 105

Operations Minnesota Security Policies 105

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

Bank Innovation

JULY 2, 2018

It’s no secret distributed ledger technologies (DLT) have been front-of-mind for financial institutions examining solutions to existing problems in institutional and retail banking. Blockchain has been the inspiration for solutions like […].

Technology 170

Technology blockchain Innovation Capital 170

PYMNTS

FEBRUARY 6, 2020

Canadian global point-of-sale (POS) and eCommerce firm Lightspeed is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. Restaurants and retailers will be able to process in-store payments and personalize readers with their own branding. .

Retail 184

Retail Payments Online Customer Experience 184

PYMNTS

JULY 9, 2019

Automated retail might conjure up images of robot cashiers, but beyond a few convenience stores in Japan and Korea, that sci-fi development hasn’t yet become reality for the wider world. The latest Automated Retail Tracker explores these trends and new developments in the unattended retail space.

Retail 180

Retail Houston Minnesota Austin 180

PYMNTS

AUGUST 9, 2019

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. The tech savvy consumer, he told PYMNTS, expects choice and autonomy in a retail setting.

Retail 181

Retail Analytics Millennials Online 181

PYMNTS

MARCH 31, 2020

High-level market intelligence about the $18 billion expected to be invested over the next three years is a major focus of the March 2020 Automated Retail Tracker™ from PYMNTS , which serves as a bimonthly breakdown of developments in this rapidly growing business sector. Amazon Go’ Cashless. UR Making Me Laugh.

Retail 140

Retail Texas Illinois Seattle 140

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. If they don’t, they’re forced to spend time and energy on additional marketing strategies to recruit the next batch of new customers. Unattended Loyalty . Dialing Up the Display.

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. Samsung’s earnings provide a glimpse into the intersection of retail and mobile. Samsung plans to increase its market share in the technology to 20 percent by 2020.

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

APRIL 30, 2019

According to Will Byrne, CEO of Worldnet Payments , the kiosks and smart shelves that are gaining traction across any number of commerce and retail settings may even shift the employment picture a bit. The Changing Retail Footprint. As unattended retail notches an increasing footprint, said Byrne, other use cases will also emerge.

Retail 138

Retail Data Operations Payments 138

PYMNTS

AUGUST 28, 2019

continues to grow its eCommerce and grocery operations – same-day grocery delivery is now available to most of the store’s members, the company recently said – as the merchant continues to bask in the glow of besting Amazon in an important customer satisfaction index. Additionally, the smartphone market is getting saturated.

Marketing 101

Marketing Retail Trends Apple 101

PYMNTS

JUNE 3, 2019

Online retail has had a tremendous impact on logistics, further evidence of which emerged on Monday (June 3). and other retailers to fulfill orders from online shoppers.” As PYMNTS has covered , it’s a good time in America to have a retail space ready to rent out, as eCommerce merchants are on the hunt and signing large contracts.

Retail 198

Retail Online Groups America 198

PYMNTS

MAY 21, 2020

To help merchants recover lost pandemic revenues, BounceX said it is making its SMS marketing offering available to new customers. We’ve developed the first SMS marketing product that’s built for enterprise,” BounceX CEO Ryan Urban said in the announcement. Email and SMS are complementary marketing channels.

Marketing 130

Marketing Online Retail Data 130

PYMNTS

JANUARY 10, 2020

Coffee retailers are tapping into digital technology that helps them grow their reach beyond their stores, especially in China, where competition has been brewing between Chinese coffee chain Luckin Coffee and Starbucks. For its part, Luckin has 4,507 self-operated stores as of the close of last year.

Retail 131

Retail Detroit Michigan Branding 131

PYMNTS

JANUARY 27, 2021

Case in point: as Minna Technologies has noted, the average European consumes has 11 subscriptions in place — and the average household has 21 subscriptions. Those advanced technologies offered by Minna look at consumers’ payments patterns and can see Netflix, Spotify and recurring insurance payments, for example.

Management 181

Management Technology Cards Retail 181

PYMNTS

AUGUST 24, 2020

Corporates cannot expect to weather the economic and social changes taking place by virtue of their market clout and mastery of traditional supply chains and distribution channels. This environment requires enterprise-scale companies to forge new digital paths to market and form more direct relationships with consumers and end-users.

Retail 216

Retail Report Case Study Study 216

PYMNTS

DECEMBER 4, 2020

The hot new thing in “Big Retail” is offering in-house advertising on your website to your vendors – because why get paid only once on a purchase if you can get paid twice? In short, retailers get paid to place the ad, and then get paid again when the merchandise is sold.

Retail 216

Retail Trends Branding Groups 216

PYMNTS

MAY 2, 2018

Retailers and retail landlords are reporting strong first-quarter earnings results, beating analysts’ expectations in many cases. But mall owners and operators are occupied with a different focus: what to do with closing anchor tenants that once filled valuable space in their malls. billion, according to news from Retail Dive.

Retail 101

Retail Technology South Carolina Honolulu 101

PYMNTS

SEPTEMBER 28, 2020

Not every product launches smoothly (RIP Fire Phone ), not every new endeavor delivers (Amazon’s flirtations with offering a travel platform ended abruptly) and not every new market immediately yields. Unfortunately, our country was one of those where technological understanding and tech culture is low.”. based consumers.

Marketing 237

Marketing Survey Online New York 237

PYMNTS

NOVEMBER 9, 2020

market share with CVS and Walgreens, unveiled its rebranding Monday (Nov. We’re charging forward on our journey to revitalize the chain drug store experience — store by store, community by community — and today we’re ready and excited to invite customers to join us on this journey,” said Rite Aid Chief Operating Officer Jim Peters.

Retail 173

Retail Community User Experience Training 173

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

Retail 198

Retail San Francisco Houston Branding 198

PYMNTS

OCTOBER 2, 2017

“Retail isn’t dead; it needs a revival.”. With a list of bankruptcies growing ever longer, suburbs hosting the carcasses of scores of dead and dying shopping malls and foot traffic on an ever-falling curve, it’s not hard to draw the conclusion that retail — or, at least, the brick-and-mortar version of it — is dead.

Technology 168

Technology Retail Branding Innovation 168

PYMNTS

DECEMBER 2, 2019

Shares in Future Retail rose 13 percent on Friday (November 29) after India’s antitrust body announced that it has approved a deal that would give Amazon a minority stake in the company. In August it was reported that the eCommerce giant was in discussions to acquire a stake in Future Retail. percent of Future Retail.

Retail 130

Retail Marketing Groups Operations 130

PYMNTS

MAY 10, 2019

Vending machine operators have become increasingly attentive to the demand for swift digital payment options, and have benefitted from significant sales growth after enabling cashless payments. households, retailers that enable digital payments while dropping cash are less than convenient. A round the Unattended Retail World.

Retail 161

Retail Chicago Pennsylvania Trends 161

PYMNTS

JUNE 13, 2019

Retail is getting more visual, and that stands to be the case for locally-focused merchants as they compete for attention and consumer dollars with the likes of Amazon and Walmart. Indeed, augmented reality is among the tools that local retailers look ready to adopt for further use. Contextualizing Commerce.

Retail 182

Retail Google Tools Video 182

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. The move, however, was publicized in the fall.

Innovation 166

Innovation Retail social media Apple 166