PYMNTS

NOVEMBER 16, 2020

Rakuten , a Japanese tech company specializing in digital eCommerce solutions for retailers, is introducing a new subsidiary to bolster physical stores. Tentatively called Rakuten DX, the new unit will launch schemes for digital transformation at retailers’ physical shops, Rakuten said in a statement on Monday (Nov.

Retail 217

Retail Tools Online Meeting 217

Perficient

MARCH 3, 2023

Not sure if this means he gets paid back if he doesn’t like the concert, but I’m sure that this online feature was not offered when I used to wait in line to buy concert tickets. Having a teenage son, I also learned that ticket insurance can be added to rock concert tickets.

Meeting 275

Meeting Customer Experience Apple Innovation 275

PYMNTS

JUNE 2, 2020

The past several months have been largely defined in the retail world by merchants and brands making quick digital pivots to stay afloat in an environment that’s gone from “digital sometimes” to “digital mostly.”. When selling online became the only game in town, retailers across the board got very seriously digital overnight.

Retail 142

Retail Meeting Millennials Branding 142

PYMNTS

JANUARY 20, 2020

Swedish furniture company IKEA now has a second online-only store in India, this one in Pune. IKEA India Market Manager Per Hörnell said in a statement, “Maharashtra is a very important market for IKEA, and we see a lot of potential in Pune.

Online 131

Online Marketing Meeting Trends 131

PYMNTS

JUNE 17, 2020

The dramatic consumer shift to Digital 3.0 — predicted months ago by the PYMNTS COVID-19 tracker work — is accounting for almost half of the retail growth in the US. It found that eCommerce growth as of May 1 was up 68 percent, surpassing 40 percent of total retail sales. Overall Chinese retail sales of consumer goods dropped 2.8

Retail 231

Retail Online Course Report 231

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

FEBRUARY 2, 2021

The B2B commerce arena is moving online at record speed as more business buyers seek to procure products and services the way they do in their personal lives. The furniture industry, for example, can be especially difficult to migrate to online platforms. A Hybrid Approach. But even those efforts may not be enough for some buyers.

Marketing 170

Marketing Strategy Meeting Online 170

PYMNTS

APRIL 21, 2020

The retail bankruptcy watch intensified Tuesday (April 21) as the department store sector was hit by reports of yet another major player looking at that option. Lord & Taylor, now joining Neiman Marcus, is considering a bankruptcy filing as the COVID-19 lockdown continues to decimate non-essential retail. billion in sales.

Retail 220

Retail Dallas Washington National 220

PYMNTS

JULY 22, 2020

A new advocacy group dedicated to direct-to-consumer retail was announced this week with representation from Google and several major retailers including QVC, Brooks Brothers and Lane Bryant. It foresees a short-term evolution of retailing to an all-DTC world. The pandemic forced it on to a digital platform in early Q2.

Google 150

Google Groups Retail New York City 150

PYMNTS

DECEMBER 4, 2020

The hot new thing in “Big Retail” is offering in-house advertising on your website to your vendors – because why get paid only once on a purchase if you can get paid twice? In short, retailers get paid to place the ad, and then get paid again when the merchandise is sold. The Digital Embrace. Enormous Potential.

Retail 216

Retail Trends Branding Groups 216

PYMNTS

JANUARY 13, 2021

The pandemic’s onset triggered a mass migration of consumers to online channels to meet their everyday shopping needs, with merchants following suit. Retailers that mainly depended on brick-and-mortar foot traffic had to quickly mobilize distribution services to get their goods to customers.

Meeting 147

Meeting Los Angeles Resources Online 147

PYMNTS

SEPTEMBER 9, 2020

There are many ways to mark the massive shift to digital that’s happened in the past six months, from baby boomers who’ve moved online after favoring real-world shopping to merchants who’ve made a hard shift toward digital and omnichannel. For instance, she said customers will always want good prices, selection and convenience when they shop.

Branding 220

Branding Online Retail social media 220

PYMNTS

OCTOBER 2, 2020

Unprecedented surges in online shopping volume has meant consumers are shifting their buying and payment habits in a big — and likely permanent — way. For many merchants, particularly smaller ones, the most immediate priority is to ensure that these businesses can accept payments online. Then, the next step is linking the two.

Data 184

Data Management Retail Online 184

PYMNTS

AUGUST 24, 2020

Corporates cannot expect to weather the economic and social changes taking place by virtue of their market clout and mastery of traditional supply chains and distribution channels. This environment requires enterprise-scale companies to forge new digital paths to market and form more direct relationships with consumers and end-users.

Retail 216

Retail Report Case Study Study 216

PYMNTS

FEBRUARY 14, 2019

From 7-Eleven to H&M , retailers are adopting digital payments and artificial intelligence (AI) technology to bring more convenient experiences to their customers. These are just some of the ways that these merchants are evolving to meet the commerce and payments needs of the modern-day connected consumer: .

Retail 129

Retail Online Payments United States 129

PYMNTS

MAY 21, 2020

Seattle-based Amazon is ramping up its operations in India’s growing market by launching Amazon Food, which will deliver prepared meals. Competitors include online food delivery platform Zomato and Swiggy , which raised $43 million from investors last month in a bid to expand into new businesses. The report concluded the U.S.

Marketing 142

Marketing Seattle United States Survey 142

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

MAY 12, 2017

Seattle startup FLEXE looks to enable online retailers to compete against Amazon’s logistics capabilities. “Our customers are under tremendous pressure to meet consumer demand for fast, cheap shipping. . “Our customers are under tremendous pressure to meet consumer demand for fast, cheap shipping.

Retail 108

Retail Online Seattle Branding 108

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

PYMNTS

OCTOBER 3, 2020

Brands have flocked to social media in an attempt to meet their consumers where they are and display a different side of themselves. And every once in a while, a brand does social media so “next-level” that seemingly the entire online world notices. And while we're not perfect, we do our best to help everyone. Even our old friends.".

social media 304

social media Marketing Branding Video 304

PYMNTS

MAY 8, 2020

consumers more frugal, but other individuals are still turning to retail therapy to cope with stresses. Online gambling or gaming is one possible outlet, and the sector may even make it through the pandemic with less financial damage than other industries. Online Gambling Changes . Shopping on mobile devices has increased 7.7

Online 176

Online Industry New Jersey Pennsylvania 176

PYMNTS

SEPTEMBER 19, 2018

ALDI has announced that it is expanding its online grocery delivery service to all of its stores in the United States. According to Chain Store Age , the German supermarket company will use its partnership with Instacart to roll out the service to 75 major markets, including San Diego, New York City, Miami, Raleigh and Minneapolis.

San Diego 173

San Diego Online Los Angeles US 173

PYMNTS

DECEMBER 22, 2020

The automotive market continues to fire on all cylinders despite the pandemic as online and offline sales have either remained flat or trending up for Q3. CarMax’s business model is rooted in the physical dealership model as the company has increasingly leveraged its online channels.

Marketing 165

Marketing Online Trends Branding 165

PYMNTS

OCTOBER 18, 2018

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. Macy’s , for example, is testing out pop-up stores in 10 cities in a concept called “The Market @ Macy’s.”

Innovation 145

Innovation Retail Online Branding 145

PYMNTS

JANUARY 21, 2020

And nowhere is that aphorism better illustrated over the last decade than with the statistic that more than 90 percent of all retail sales took place at brick and mortar stores. It gave retailers the illusion that digital was the retail cart driven by the physical store horse. The answer, she noted, is complex.

Retail 168

Retail Innovation Data New York 168

PYMNTS

JANUARY 20, 2020

After investing in over 800 firms, Chinese tech company Tencent Holdings said it would bolster its international investments and in industries like “smart retail.” However, with the development of Tencent’s WeChat mini-app ecosystem and payment platform, we will pay more attention to smart retail and payment platforms in future.”.

Retail 131

Retail Video Conference Mobile 131

PYMNTS

JULY 15, 2019

Starbucks has designed a new store around order-ahead and delivery as the upstart coffee company Luckin Coffee takes hold in the Chinese market. This new retail format and design approach provides us with a platform to offer customers a fast and convenient retail experience to suit their on-the-go lifestyle.”.

Online 131

Online Retail Mobile United States 131

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

OCTOBER 28, 2019

Luxury and performance car maker Porsche will begin testing a new program that allows customers to do the majority of their car shopping online, according to a report. Physical and digital retail experiences have to work hand in hand, yet stay typically Porsche. The company announced the news on Monday (Oct.

Online 100

Online America Meeting Retail 100

PYMNTS

SEPTEMBER 4, 2019

Since 1992, when eCommerce was still in its infancy, online retailers have not had to collect sales tax. consumers are expected to be shopping online by 2021. Will this increasingly regulated online sales tax environment affect this growth? Online Sales Tax and Marketplaces. Online Sales Tax and SMBs.

Taxes 129

Taxes Online South Dakota Louisiana 129

PYMNTS

JANUARY 28, 2021

Adventuring to different markets worldwide, PYMNTS continues to document how the digital shift that caught fire in 2020 continues shaping spend trends and consumer sentiments. The rest are more inclined toward digital native shopping experiences in which they shop online and have products delivered to their homes.”. Per the U.K.

Meeting 176

Meeting Study United States Online 176

PYMNTS

OCTOBER 14, 2020

13) that it will partner with cross-border eCommerce company eShopWorld (ESW) to give Movado shoppers a localized, online shopping experience. From Movado’s side, the partnership will help prepare Movado, as well as its MVMT brand, to meet early holiday demand. Movado is hardly the only brand making moves online recently.

Video 181

Video Branding Meeting Retail 181

PYMNTS

OCTOBER 21, 2020

Customers are shopping online more often and are more frequently opting for contactless payment methods in stores, for example. One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example.

Retail 174

Retail Payments Report Trends 174

PYMNTS

FEBRUARY 7, 2019

Legacy retail company Foot Locker has invested $100 million in Goat Group, an online platform that sells and resells rare and classic sneakers, according to reports. Eventually, the two companies will collaborate for an online presence as well as in physical stores, to offer customers exclusive shopping opportunities.

Online 122

Online Groups Customer Experience Retail 122

PYMNTS

AUGUST 2, 2019

For years, it was thought that apparel, if not an eCommerce-proof area of retail, was at least an eCommerce-resistant one. For ultra-casual clothing, where fit isn’t a hugely important consideration and the price point is low enough, buying online was viewed as a reasonable option. It is a very strongly felt need that we meet.

Online 124

Online Retail Branding Trends 124

PYMNTS

JUNE 15, 2020

Japan, in turn, is market primed for mobile payments, with mobile phone subscriptions, at 177 million, far outnumbering the country’s population of 130 million. Japan’s high spending population leads the world in mobile commerce.

Mobile 150

Mobile Marketing Payments Cards 150

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165