Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

SEPTEMBER 12, 2017

If not, you probably will soon, since it just teamed up with 7-Eleven to bring surcharge-free ATM access to 8,000 of the convenience chain’s retail locations. MoneyPass, a network of Elan Financial Services , provides ATM and debit card processing solutions for financial institutions, Independent Sales Organizations (ISOs) and retailers.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

OCTOBER 2, 2018

Sure, 42 percent of Facebook users have taken a break from the platform during the past year, while 54 percent of those 18 and older told Pew Research they have adjusted their privacy settings during that timeframe, according to a recent PYMNTS story. And is it my responsibility to avoid issues like duplicate entries?”

Data 189

Data Online Google social media 189

NCR

JUNE 29, 2016

Restaurant bills are split using p2p payment apps, savings are managed by robo advisors and student loans are applied for on mobile devices. Millennials are at least somewhat reliant on mobile banking to manage their accounts, and 27% completely rely on it. For Millennials, user experience is key to earning their long term business.

Millennials 45

Millennials social media User Experience Branding 45

Fintech Labs Insights

JANUARY 26, 2017

Omni-channel solutions with superior user experience. Post-app features like built-in chatbots and social media banking. Going digital is not about targeting retail customers alone. Appzillion enables banks to provide digital experience to all stakeholders including corporate customers and internal staff.

Technology 12

Technology social media User Experience Digital Banking 12

PYMNTS

JANUARY 4, 2017

Patricio said Shopify has also seen an uptick in mobile traffic and is looking at ways to improve the mobile shopping experience. “We We believe buy buttons are all about user experience and improving the merchant user experience, and there are many ways to take advantage of that,” said Patricio.

social media 128

social media User Experience Online Mobile 128

Gonzobanker

FEBRUARY 6, 2017

botification) produces numerous articles in the press and on social media every week. But I have a concern: Will the bot experience ultimately be as bad as the interactive voice response (IVR) experience is? Bots are hot, and the application of chatbots to banking (i.e., The Long Run Impact.

social media 60

social media Technology Survey Data 60

Gonzobanker

FEBRUARY 6, 2017

botification) produces numerous articles in the press and on social media every week. But I have a concern: Will the bot experience ultimately be as bad as the interactive voice response (IVR) experience is? Bots are hot, and the application of chatbots to banking (i.e., The Long Run Impact.

social media 60

social media Technology Survey Data 60

William Mills

MAY 11, 2016

CreditHQ helps businesses manage cashflow. Managing cash flow – targeted at small business in partnership with banks. ^KT. Here’s another solution for document management and origination. ^SR. Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio.

Video 40

Video Mobile social media Analytics 40

CB Insights

JULY 31, 2017

So far the social media giant has made only one acquisition in 2017, with the purchase of Source3 , which offers an enterprise licensing and rights management platform for the distribution of 3D content, in Q3’17. Facebook is no stranger to betting big on strategic M&A.

Company 28

Company Video social media Conference 28

PYMNTS

JUNE 17, 2016

Larger multibillion dollar retailers do no better at eliminating the friction associated with transacting online than their smaller million to ten million dollar merchant counterparts. Large retailers leave their customers abandoned at the virtual checkout aisle at the same rate that the smaller guys do. Size doesn’t matter.

Retail 100

Retail Online System Strategy 100

PYMNTS

JUNE 29, 2017

And that growing spend, apart from being visible by the numbers, is also visible in falling foot traffic to physical retailers, as consumers are increasingly preferring to shop (and browse and price compare) with their phones, as opposed to physically appearing at the mall. John Gessau, Director, Mobile Product Management, ACI Worldwide.

Apple 150

Apple Mobile Innovation social media 150

FICO

JUNE 8, 2023

Steve is an industry thought leader who had previously served as TrueCar’s Senior Vice President of Strategy and Business Development, and AutoTrader.com’s Vice President of Product Management and Business Development, overseeing the acquisitions of vAuto, Kelley Blue Book, HomeNet Automotive, VinSolutions and DealerScience.

Data 52

Data Industry Examples Retail 52

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. one solves the low accuracy level of automated conversational applications with its Conversational Data Management Platform. Key Executives.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Silver Fusion Retail Outlet: Where Snowbirds Shop”. Turning Data into Insight and further into Action. What do people aspire to purchase?”

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. Making the first experience valuable.

Tools 78

Tools Millennials US Maine 78

Insights on Business

JANUARY 28, 2019

capture new revenue and increase user engagement. The State Bank of India has launched “Project Lotus” with the sole objective of enhancing the bank’s value proposition to its retail customers and continuing its pioneering position in “Next-Generation Banking with a difference.” fight fraud more efficiently and accurately.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

PYMNTS

DECEMBER 5, 2016

I couldn’t think of a more relevant metaphor for the tectonic shifts that have influenced the direction of the payments, commerce and retail ecosystems over the last several years. There are eight such shifts now happening quietly and forcefully beneath the surface of what we define as payments, commerce and retail today.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

I couldn’t think of a more relevant metaphor for the tectonic shifts that have influenced the direction of the payments, commerce and retail ecosystems over the last several years. There are eight such shifts now happening quietly and forcefully beneath the surface of what we define as payments, commerce and retail today.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

NOVEMBER 16, 2017

It wouldn’t be until almost exactly one year later that investors really started flocking to the early social media startup. In 2006, amidst high user growth and revenue numbers, several firms took part in Facebook’s Series B: Founders Fund, Interpublic Group, Meritech Capital Partners, and Greylock Partners backed the $27.5M

Lending 78

Lending Capital Company Google 78

CB Insights

DECEMBER 14, 2017

New Frontiers in Retail Tech. Download this research briefing to see how corporates and startups are shaping the future of retail with tech. They don’t need to rely on traditional retail stores for exposure. They’re competing more efficiently by rethinking not just the product, but also the retail model.

Video 78

Video Branding Company Strategy 78

Lex Sokolin

OCTOBER 14, 2020

Remember Napster, and Kazaa, and BitTorrent, with their brick through the window of the media industry? Initially, the naive reaction of the labels was to build digital rights management into music players, and song files, and any teenager onto whom they could tattoo the letter of the law. It is a worse user experience to avoid it.

Lending 52

Lending User Experience Google United States 52