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How PSD2 Is Changing ING Bank’s API Strategy

PYMNTS

As such, the European Banking Authority (EBA) has announced extensions for retailers that may require more time to comply. These extensions will only be granted to a select few retailers, however. Deep Dive: Retailers Brace For SCA’s Downsides. About the Tracker.

Strategy 188
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A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. For total experience, it is the same.

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Going local for payments is the best international play for U.S. merchants

Payments Source

Local payment methods cater to the technology and user-experience needs of specific regions, says Steve Villegas, vice president of partner management at PPRO.

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The Digital Race In Small Biz Banking

PYMNTS

Power report on retail banking in the U.S., which revealed that, for the first time in the study’s six-year history, satisfaction with midsize banks dropped, while regional banks’ satisfaction levels plateaued. ” That means providing a seamless and consistent user experience across platforms.

Regional 100
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Top 5 Decision Management Posts for 2020: AI to Platform

FICO

Here are the 5 most popular 2020 posts on decision management. #1. That efficiency, especially in retail and transportation, will become a strategic asset that will define the industry, potentially for a generation. And in the case of digital transformation, the best way to achieve this is with a decision management platform.”.

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Dock Stops Over USD$50m a Month in Fraud Using FICO Technology

FICO

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

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The Challenger Bank Playbook: How 6 Digital Banking Startups Are Taking On Retail Banking

CB Insights

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. The UK, in particular, has seen the most challenger bank activity compared to other regions, as a result of progressive regulations enacted to promote competition and break up the banking monopoly.

Retail 78