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Physical Retail Isn’t Dead – The Physical Store Model Is

PYMNTS

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198
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The Year In Data: Measuring 2020’s Payments Innovation

PYMNTS

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. Main Street SMBs: The 18-Month Outlook. Main Street small- to medium-sized businesses’ (SMBs’) confidence of survival has progressed as the pandemic has continued. percent fewer Main Street SMBs are hopeful of survival.

Data 277
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Closing eCommerce’s Last-Mile Gap

PYMNTS

The fact that the last mile is the hardest mile has become something of a truism in modern eCommerce, simply because that is so often where the user experience breaks down and ultimately fails. That is accomplished with two main tools. Consumers can schedule same-day or next-day last-mile delivery services (before 1 p.m.),

New York 201
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How PSD2 Is Changing ING Bank’s API Strategy

PYMNTS

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. These extensions will only be granted to a select few retailers, however. About the Tracker.

Strategy 188
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NEW REPORT: Merchants Up Their Digital Checkout Game In The Age Of Amazon

PYMNTS

Consumer spending hit a record $880 billion in Q4 2019, thanks to online sales making up 15 percent of total expenditure — higher than ever recorded — and smooth eCommerce checkouts. PYMNTS has been studying the online checkout feature offerings of leading retailers in its Checkout Conversion Index series since 2015.

Report 155
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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. Then we present an outside industry (automotive, retail, etc.) It’s a bit sexier to spin it that way.

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The Retail Revolution Frontline Gets Real

PYMNTS

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. As payments methods continue to evolve, customers increasingly expect a full-service checkout experience.

Retail 100