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Social media – why it’s an essential tool

BankNXT

Oliver Bussmann believes social media should be an intrinsic part of your leadership toolset when it comes to managing communications. Social media – why it’s an essential tool on BankNXT.

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Personalization in Financial Services Works, but Changes Will Be Required

Perficient

These companies are experimenting aggressively with personalized search experiences, attribute-based contact routing, custom call scripting, and social media text analysis to know when and what to communicate to consumers, predict actions, optimize offers, and identify when they are ready to buy.

Analytics 309
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GoDaddy To Buy Social Content Startup Over

PYMNTS

Continuing its strategy to enhance and move beyond website domain management, GoDaddy will acquire social media start-up company Over, according to published reports Wednesday (Jan. Over will operate out of its Cape Town, South Africa, headquarters.

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Best Monitoring Tools for Personal Brands:

BankNXT

I am going to be starting my fifth year teaching social media at UofL, and launching my new Advanced SM strategy class as well this term. Google Alerts are great, but we need to think about what are some other tools we need to incorporate into our daily routines. The tool I have been using is Talkwalker’s Alert feature.

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Consumer-centric Digital Experience in Healthcare

Perficient

In fact, working with healthcare organizations across the country, I hear from leadership over and over again: I want to create the Amazon experience! Gina receives nurture emails, first around management, then progressing toward a focus on surgery. Reputation management. It’s the social media or TurboTax experience.

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How To Improve Uninsured Deposit Performance

South State Correspondent

Apply further rising rates, social media amplification of rates or risk, general sensitivity to safety, greater competition, or a credit shock to the deposit holding institution. Deposit value now dwarfs fee value, yet many management teams are still worried and compensated on fee generation.

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Trust: Once Again the Most Precious Currency in Banking

Gonzobanker

Here are seven key areas where bank executives need action plans to address burning challenges: Communication – Bankers have been working to calm their customers and community, but the quantity and quality haven’t yet met the standard in an always-on social media world where the public is sniffing for transparency and authenticity.