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ID Verification Benefits Both Consumers And eCommerce Sites

PYMNTS

Going straight to the heart of the matter, PYMNTS’ October Digital Identity Tracker® , done in collaboration with Jumio , states that “consumers’ growing digital habits are prompting many digital identity solution providers to view verification as part of the consumer engagement process as well as a means to ensure security and privacy.”.

Security 189
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Deep Dive: Why ML Plays A Key Role In Debit Issuers' Fraud-Fighting Strategies

PYMNTS

Security challenges are mounting, too. PIN-based debit transactions are some of the most secure, but this payment method is being used less and less, with consumers instead turning to eCommerce and in-person contactless payments during the pandemic. 3D Secure 2.0 3D Secure 2.0 The Face of Fraud.

Fraud 273
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Federal Reserve’s Cunha on the State (and Timeframe) of Digital Dollars

PYMNTS

Jim Cunha, senior vice president, secure payments and fintech at the Federal Reserve Bank of Boston , told Karen Webster the joint efforts between the Fed and MIT are focused on exploring the infrastructure that would underpin a CBDC — and, at the same time, will probe various use cases. .”

Boston 269
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10 Questions Banks Should Ask About Their Digital Account-Opening Capabilities

Perficient

Many banks continue to use knowledge-based authentication and out-of-wallet questions, which have challenges when customers have recently moved. What information is easily obtainable via social media, making it less useful for KYC and security purposes? Do you need to ask all the questions?

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Worldpay On Staying One Step Ahead of eCommerce Fraud

PYMNTS

Better security comes from better communication, and the fraud teams at businesses must speak with all parties involved in a transaction — card issuers, merchants and the payment processors that connect them — that can benefit from sharing insights about consumers. Security’s New Face.

Fraud 153
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How Friendly Friction Builds Better Banking Experiences

PYMNTS

But on the whole, she noted, banks can greatly help their efforts in building and leveraging that trust simply by making more of what they do transparent to their customers when it comes to security. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169
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‘New Year, New Me’ CX Edition

Gonzobanker

There are, without question, potential benefits (namely: security, flexibility and expanded interaction options) but the price tag and challenges with integration and vendor complexity make a positive return on investment elusive. Designing goals and incentives that match engagement objectives.