Independent Banker

DECEMBER 31, 2022

The use of digital technology and artificial intelligence has changed the workplace dramatically in recent decades, but the pandemic accelerated this shift by forcing remote working and driving online commerce. In response, community banks have an opportunity to revisit hiring policies and training programs. By Roshan McArthur.

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Training Community Bank Community Knowledge Base 98

South State Correspondent

OCTOBER 26, 2023

Our Top 10 Insights From Money 20/20 From these sessions and announcements, we pulled out ten of our most important takeaways, each having an impact on bank operations in the coming year. Few speakers or vendors had solutions for how banks are going to efficiently index, manage, and optimize their knowledge base, not to mention customer data.

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Conference Las Vegas Fraud Case Study 221

PYMNTS

JULY 10, 2019

Many developers are leveraging biometrics to protect their customers, as such technologies provide safer alternatives to passwords and knowledge-based verification systems. South Korea’s Financial Services Commission (FSC) has approved blockchain operator ICONLOOP’s my-ID system to protect data collected for digital identities.

Apple 158

Apple social media Knowledge Base Mobile 158

PYMNTS

JANUARY 24, 2018

Despite major advancements in technology, however, the notarization process continues to be slow and outdated. In a recent interview with PYMNTS, Mayer explained that many in the industry are interested in seeing the technology take off, but there are legal and other challenges that can get in the way.

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Knowledge Base Virginia Security Technology 121

PYMNTS

APRIL 30, 2018

As a result, Kolacz is rolling out technology for brands and retailers to connect with customers through messaging platforms such as Facebook Messenger, WeChat , Viber and WhatsApp. In addition, IAmBot seeks to provide customer service through artificial intelligence (AI)-backed technology. The Platform. The Road Ahead.

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Retail Branding Customer Experience Knowledge Base 118

Insights on Business

JULY 29, 2019

It uses unstructured spoken and written human languages, rather than programming languages, to interface with technology and execute technical tasks. It knows when to automatically search for an answer from a knowledge base, when to ask for clarity, and when to direct users to a human. About IBM Sales Performance Management.

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Knowledge Base Management Examples Operations 101

PYMNTS

SEPTEMBER 6, 2018

The age of technology is, of course, well upon us, with Software-as-a-Service (SaaS) a key conduit to making sure that at least some business operations — once the province of spreadsheets and reams of paper — can be streamlined. The top of any FinTech’s to-do — and to-keep-doing — list.

Compliance 133

Compliance Fintech Regulation Knowledge Base 133

Abrigo

MAY 19, 2017

By giving staff more responsibilities and the equipment to be successful, the credit union grows its own knowledge base as well. By automating business loan operations with Sageworks, banks and credit unions make good loans faster and optimize risk.

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Lending Analysis Knowledge Base System 150

PYMNTS

MAY 14, 2018

Chatbots are on the rise, with a new survey reporting that virtual customer assistants are expected to be used in 25 percent of call center operations within the next two years. Perhaps even more significant is organizations reporting a 70 percent decline in follow-up inquiries after implementing AI technology.

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Trends Knowledge Base Survey Security 100

PYMNTS

APRIL 4, 2019

And those relationships, she noted, are an excellent starting ground for succeeding with innovations “where other technology platform have recently failed.”. The Citi study referenced above, for example, found 87 percent of Americans would still trust traditional banks more than non-bank financial institutions.

Mobile 169

Mobile Study Security social media 169

Gonzobanker

MAY 7, 2018

limited marginal operating expenses needed to do larger commercial and commercial real estate deals. As our cost of funds rise, loan growth rates plateau and margins in areas like payments and mortgage face continued stress, scaling to new levels of true operating efficiency will be a huge priority for bank executives. million to $6.1

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Leadership Operations Lending Strategy 87

PYMNTS

SEPTEMBER 21, 2016

-based company works with more than 250 merchants in 50-plus countries to boost sales at brick-and-mortar locations and reduce costs by providing them with eCommerce-related customer data they can use to enhance both online and in-store shopping experiences. Retailers Look To Expand Their Knowledge Base. Retailer Pain Points.

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Data San Jose Retail Analysis 100

BankBazaar

JUNE 10, 2020

The app’s highly adaptive video streaming technology ensures that the best possible video quality is played back automatically based on the available bandwidth, therefore making it a great video experience on both mobile networks as well as Wi-Fi internet connections. Its mobile app was launched to support almost all operating systems.

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Video Mobile Regional Knowledge Base 97

ZootBlog

NOVEMBER 11, 2015

In today’s environment, as banks manage increased regulation and competition from industry outsiders, they must operate in the same fashion. To do this they must invest in knowledge and skill development. Banks need to decide if they can be nimble enough to compete on their own or if they should develop technology partnerships.

Innovation 60

Innovation Fintech social media Knowledge Base 60

PYMNTS

SEPTEMBER 29, 2016

While he had some knowledge base, he realized that there wan’t a great place online for people to find solid and unbiased answers to personal finance questions. “We We take pride in helping consumers make informed financial decisions based on the expert, honest advice and objective information we provide,” said Chen.

San Francisco 100

San Francisco Tools Knowledge Base Cards 100

PYMNTS

MAY 15, 2018

Like the dog in the cartoon, fraudsters use the same technologies as regular people when moving about in the virtual sphere. For instance, knowledge-based authentication is well-understood by users – but the answers to security questions can be socially engineered without too much trouble just by visiting victims’ social profiles.

Fraud 129

Fraud Training Security Compliance 129

William Mills

MAY 11, 2016

Demo: Sezzle app with knowledge based authentication to link bank accounts. Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. From Website: brandCrowder is a mobile, web-based “equity” crowdfunding platform. Plus the 1% rewards. ^KT.

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Video Mobile social media Analytics 40

Fintech Labs Insights

SEPTEMBER 29, 2016

In addition to its recent funding, Jumio has forged ID verification and KYC/AML partnerships with companies ranging from European online gaming operator, Tipico ; to the Paris-based mobile scooter sharing network, Cityscoot ; to Spanish crypto-currency specialist Krypto Commerce – all in the past few months alone.

Security 12

Security Mobile Industry Knowledge Base 12

PYMNTS

AUGUST 21, 2018

How, then, to build a “chain of trust” — one that endures, aided by technology, and one that helps financial institutions (FIs) ensure that the people on the end of the transactions are who they claim to be? They trust that the institution has done their homework and is applying state-of-the-art security,” he told Webster.

Data 105

Data Knowledge Base Security Cards 105

CB Insights

MAY 10, 2018

But just as their clients are always under threat from new players and technologies, consultants too are not immune to the forces of disruption. “The underlying principles of strategy are enduring, regardless of technology or the pace of change.” The four functions of consulting. ” —Michael Porter.

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Strategy Management Analytics Tools 78

PYMNTS

SEPTEMBER 19, 2016

The media has declared chatbots the digital version of the little black dress: a technology staple that every brand must now have and every payment type must now commerce-enable. For instance, Google Play doesn’t operate in China, and Apple has had relatively few users until recently. Then, there’s Alexa. Whither Bots?

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Payments Mobile Apple Google 100

CB Insights

MARCH 6, 2019

Thirty-seven Chinese companies reached billion-dollar valuations in 2018, operating in areas as diverse as healthcare, transportation, and education, among others. Bitmain Technologies. Company Description : Beijing-based Bitmain Technologies produces bitcoin mining servers and other computing components. Hello TransTech.

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Company Capital Groups Big Data 72

Fintech Labs Insights

DECEMBER 5, 2016

.” With clients including USAA and Mastercard , Daon provides both enterprise and public sector customers with biometric authentication technologies including face, voice, and fingerprint recognition. Importantly, the technology is built to make it easier for individuals to protect themselves, delivering both security and convenience.

Security 12

Security Mobile Technology Virginia 12