PYMNTS

JUNE 14, 2019

Radio-frequency identification (RFID) technology is carrying more weight in retail these days, helping merchants to innovate and win over consumers, and even serving to tie together web, mobile and in-store experiences as part of the focus on omnichannel commerce. That’s where RFID technology can also help with retail.

Retail 153

Retail Tools Innovation Examples 153

Cisco

AUGUST 9, 2022

financial institutions, the FFIEC released new guidance and a Cybersecurity Assessment Tool for institutions to self assess their risks and determine their cybersecurity maturity. This framework is especially relevant given the recent FFIEC Architecture and Operations update and the Executive Order on Cybersecurity from 2021.

Tools 114

Tools Leadership Handbook Security 114

Bank Innovation

JUNE 8, 2017

Turns out, Amazon’s lesser known operation – small business lending – is also powered by machine learning, Bank Innovation has learned. […]. The e-commerce giant has (arguably) the most sophisticated ML toolset around that is uses for drone deliveries, online tailors, or its AWS offering.

Lending 373

Lending Tools Operations Innovation 373

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

DECEMBER 15, 2020

Real-time rails continue to gain traction as solution providers debut new tools wielding existing instant payment infrastructure to enhance their offerings to business customers. Visa Talks Payment Rail Innovation. When we think about rails, we think about them as a means to an endpoint," he said.

Innovation 236

Innovation Data America Payments 236

Perficient

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

Trends 221

Trends Industry Operations Customer Experience 221

PYMNTS

JULY 10, 2020

Speaking with PYMNTS, Muller highlighted the opportunity that the cannabis space has to adopt payments and other financial technologies that have leapfrogged over legacy solutions. Muller explained that the technology augments existing rails like eCheck and ACH to enhance data capture and transmission to complete a transaction.

Innovation 210

Innovation Payments Tools Compliance 210

Abrigo

JUNE 9, 2020

Technology has enabled financial institutions to operate more quickly and efficiently, creating a better experience for customers. Without the right tools and processes in place, however, compliance can be monotonous and inefficient. The post Benefits of Leveraging Technology for Document Preparation appeared first on Abrigo.

Technology 195

Technology Lending Compliance Data 195

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Digital Technologies Under COVID-19. British FI Nationwide U.K. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

JANUARY 14, 2021

Many companies took various facets of their operations digital, too, including their payments operations and other processes that relied on staff coming into the office. Under the measure, it would be mandatory for companies that are leveraging the technology to tell potential employees what they plan to do with the information.

Video 184

Video Tools New York City New York 184

Perficient

FEBRUARY 18, 2021

As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Provide operational support through automation. Learn More.

Tools 531

Tools Innovation Resources Operations 531

Perficient

OCTOBER 13, 2020

For these reasons companies and vendors have come to take more of a software centric approach to creating CX solutions from traditional tools such as contact center and customer relationship management (CRM) software, layering in multiple channels to capture the entire customer journey. In effect, if the contact center was 1.0 – CX is 2.0.

Technology 340

Technology Customer Experience Software Resources 340

PYMNTS

FEBRUARY 20, 2019

Small business (SMB) adoption of technology can be a process filled with growing pains and friction points, thanks to the cost and disruption associated with integrating a new technology. According to Asgeirsson and Carmichael, the companies illustrate the broader environment of innovation that the SMB accounting space enjoys today.

Innovation 192

Innovation Technology Strategy Fintech 192

Bank Innovation

JUNE 6, 2019

Guaranty Bank and Trust is using new technology to make it easier for potential new customers to switch bank accounts as it expands its branch network. The digital tool, called ClickSwitch, helps Guaranty encourage […].

Fort Worth 282

Fort Worth Tools Dallas Texas 282

Perficient

AUGUST 5, 2020

With our team’s help, the client has been able to transition a significant portion of their userbase to a named user system and allowed us the opportunity to help develop the tools that their clients will use to manage these users.” — Austin Spinazze, Associate Technical Consultant. “I I have helped my colleagues in building their career.

Technology 441

Technology Austin Leadership US 441

Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Unbundle your end-to-end operations and conduct a SWOT analysis.

Innovation 91

Innovation Community Bank New York City Community 91

PYMNTS

OCTOBER 28, 2020

"What I enjoy most is helping our customers thrive in this rapidly changing world and helping them realize their vision in a way that simplifies the adoption of new technology — capabilities that can unleash their innovation in the digital economy," said Craig Muzilla, senior vice president of Red Hat.

Technology 182

Technology United States Innovation Video 182

PYMNTS

JANUARY 26, 2021

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. Los Angeles-based immigrant-focused technology solution provider Welcome Technologies has announced that it has selected PSCU to provide processing and support services for its first credit card offering.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

DECEMBER 23, 2020

Those that relied on traditional buying and selling methods and manual back office operations have had to find ways to digitize their operations for everything from ordering and invoicing processes to how payments are collected. Mastering The Technology . That is just going to take B2B to the next level.”.

Innovation 179

Innovation Operations Payments Technology 179

PYMNTS

JANUARY 15, 2021

Many companies have been forced to adjust their business operations during the pandemic as they transact and cooperate remotely to reduce the risks of viral transmission. She has encouraged clients to use videoconferencing technologies to tackle these tasks. . We actually started off in more of a virtual environment,” she said.

Video 151

Video Tools Tampa Operations 151

Accenture

JULY 8, 2019

Some of the most pressing are around the technology, tools and data needed across the front, middle and back office to help relationship managers (RMs) meet SMEs’ rising expectations. Make the wrong calls, and your RMs may be hamstrung by inappropriate technology—undermining your position in the marketplace.

Tools 150

Tools Management Customer Experience Technology 150

Perficient

FEBRUARY 4, 2021

These predictions for health plans are in light of the five themes I see for 2021: Telehealth as a competitive advantage, New insurance markets, More self-service digital triage tools, Mega-mergers of vertically integrated health delivery models, and. Buying Innovates. This year, innovation will shift to outside organizations.

Montana 508

Montana Oklahoma New Mexico Tools 508

PYMNTS

NOVEMBER 16, 2020

“Customer expectations are on the rise for new online services and seamless experiences across online and offline retail from supermarkets and other businesses operating brick-and-mortar retail stores,” Rakuten said. The offshoot company aims to transform Japan’s physical stores across the food products and necessities segments. .

Retail 217

Retail Tools Online Meeting 217

PYMNTS

NOVEMBER 2, 2020

Today in B2B, trade finance technology provider Surecomp announces its newest marketplace partner, and Serko expands its expense management offering into North America. Plus, Suplari launches new corporate spend management solutions, and PROS expands its Adobe partnership to help B2B business customers launch eCommerce operations.

Tools 148

Tools Management America ATM 148

Perficient

JANUARY 20, 2021

DevOps is a set of practices dedicated to building, delivering, and operating rapidly-evolving systems in close alignment with business objectives. To achieve this, you need to define a framework for your organization which are tools/technology agnostic and build governance around the framework . Promotes speed and Innovation.

Software 309

Software Operations Tools System 309

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . However, the pandemic is marking a major turning point for payments innovation.

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

JANUARY 27, 2021

Banks’ use of such innovations is predicted to expand, too, with 60 percent of FIs saying they aim to gain customers and improve customer experiences using digital channels. Banks must confront numerous fraud threats when they operate digitally, and some of the most pervasive are forms of identity fraud.

Security 213

Security Innovation Fraud Study 213

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Drive innovation with creative talent and practices.” Partnering with the right digital transformation service provider is vital to thrive in this digital age.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

DECEMBER 9, 2019

Everyone needs furniture and home furnishings, and that need is helping to drive innovation in that sector of the retail economy. Among the latest examples is a PYMNTS interview with Beck Besecker, CEO and co-founder of Marxent , a company that sells 3D commerce technology. Touch and Senses. Consider the buying process for a car.

Innovation 138

Innovation Retail Tools Video 138

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. The Tracker also delves into the different ways restaurants are adding tools powered by artificial intelligence (AI) to their ordering portfolios.

Innovation 131

Innovation Houston Metro Mobile 131

Perficient

SEPTEMBER 19, 2023

The world’s largest gathering of insurance innovation, InsureTech Connect (ITC) , is right around the corner. Following last year’s conference, Perficient Insurance Principal Brian Bell shared three key takeaways from the 2022 event: First, data and analytics investments still topped many insurers’ list of operational priorities.

Conference 221

Conference Strategy Innovation Industry 221

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

OCTOBER 23, 2020

Despite these hurdles, members’ adoption of mobile apps and other digital tools shows no signs of slowing. Other credit unions are rolling out innovative digital offerings that target younger consumers, who have become a key demographic for CUs as their membership bases grow older. Credit unions across the U.S.

Tools 151

Tools Mobile Report Oregon 151

PYMNTS

JULY 15, 2020

Though having a choice in financing products is vital for small and medium-sized businesses to manage their cash flow, not all tools are the right fit for every business. Some of the old rules still apply, but there are new tools to help us seize the opportunity.”

Innovation 135

Innovation Tools Strategy Management 135

PYMNTS

JANUARY 22, 2021

Looking ahead, banks and credit unions must go beyond just cross-selling and focus on building trust with individualized tools and guidance,” said Brown. As digital took center stage for much of 2020, banks and credit unions operated in a much more dynamic model. It’s been a year of rapid change.

Innovation 172

Innovation Tools Leadership Customer Experience 172

PYMNTS

DECEMBER 6, 2019

Payments technology company Payoneer announced updates to its cross-border payments solutions enabling support for small- to medium-sized businesses (SMBs) in the U.S. The company uses automation tools to accelerate claims processing. Around The Next-Gen Payments Landscape. that wish to pay overseas contract workers.

Tools 186

Tools Payments Millennials Strategy 186