PYMNTS

JANUARY 21, 2021

In the bid to hasten their digital transformation, when it comes to innovation , financial institutions (FIs) may benefit from an “app store” approach as they weigh existing and new solutions. The need to streamline new product development is especially urgent as banks have had to pivot to online channels amid the pandemic.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

MAY 7, 2020

Many are instead flocking to online gambling sites after the closure of all 989 commercial and tribal casino properties in the U.S. However, it can take a long time for online players to collect funds, unlike at casinos, where consumers can instantly collect winnings in cash. Regulatory Hurdles Trip Up Disbursement Innovation.

Online 142

Online New Jersey Pennsylvania Regulation 142

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

NOVEMBER 27, 2020

As B2B eCommerce accelerates its technological innovation, and as adoption grows, it continues to look toward the world of B2C to implement optimized end-user experiences – for both the buyer and the seller. As a result, legacy trade credit flows could be holding back the overall modernization of B2B commerce.

Payments 261

Payments User Experience Innovation Cards 261

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. Canadian to the core.

User Experience 100

User Experience Digital Banking Customer Experience System 100

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. Forrester research reveals abandonment rates for online banking applications are at a whopping 97.5%. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd.

Technology 181

Technology Apple New York City social media 181

Bank Innovation

OCTOBER 28, 2019

Blend’s platform is designed to simplify user experience for the consumer to drive increases in completed online applications and funding rates. Blend’s technology uses verified data to eliminate steps and the passing around of documents,” said Olivia […].

Las Vegas 170

Las Vegas Lending Oklahoma Fintech 170

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of managers view, say, in-store kiosks positively.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

NOVEMBER 5, 2020

As the B2B commerce landscape innovates, it is continually after that "Amazon-like" experience forged in the consumer commerce world. But for B2B vendors and suppliers, the unique needs of corporate customers cannot be ignored, making a consumer-like buying experience particularly complex. Pricing Complexities.

Online 358

Online Strategy System Technology 358

PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members. percent and 72.5

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

JANUARY 11, 2021

Udaan plans to utilize the new funding to reach out to a greater amount of India's small businesses, improve its user experience and boost its technology program. He said the smaller stores were a "lifeline" for India and that Udaan was at the "forefront" of the innovative new ways to run a digital economy.

Retail 197

Retail US User Experience Innovation 197

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. From Betty Crocker to Boxed.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

JULY 1, 2020

Banks are spending approximately 15 percent of their yearly operating budgets on technology upgrades, according to one study, and there has been an increase in partnerships between third-party cloud technology providers and global FIs eager to enhance their online platforms. Cloudy, With A Chance of Innovation.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. This represents a challenge for the banking sector, as financial institutions (FIs) including community banks and credit unions (CUs) have to both manage the negative impacts of the current crisis and keep online service seamless.

Tools 167

Tools Mobile Online United States 167

PYMNTS

JULY 15, 2020

The new engine is designed to combat a frequent complaint about the booking process, which is that online booking tools don’t provide a good user experience. And, in light of the pandemic, the booking experience is extra important, as many users are foregoing travel due to the risks of the pandemic.

User Experience 134

User Experience Tools Management Innovation 134

PYMNTS

OCTOBER 15, 2020

Secret Double Octopus , which works in passwordless authentication for security online, has secured a strategic investment from SC Ventures, the FinTech and investment arm of international banking group Standard Chartered , a press release says. The company boasts a simple user experience and a formidable protection against cyberattacks.

Report 199

Report User Experience Security Fintech 199

PYMNTS

JULY 3, 2020

“PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 Whether or not the reputation was ever really justified, CUs were long known as technology laggards in a space where even big, wealthy banks took their time with tech. Dividends of Loyalty Innovation. percent in 2018.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. Value Propositions.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

SEPTEMBER 19, 2018

During his career, he has created high-performance technical and business teams, as well as launched innovative and award-winning payments and authentication solutions in Canada and abroad. Digital service providers like banks must constantly balance user friction against risk as consumers demand ever greater convenience,” he added. “At

United States 184

United States Security User Experience Mobile 184

PYMNTS

DECEMBER 18, 2020

The result has caused a paradigm shift to online and mobile ordering that allows customers to safely and conveniently pick up their food or have it delivered to eat at home. So, what digital innovations should restaurants use to boost customer engagement and which solutions can help them generate more revenue during this time?

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The banks signing on to the new offering include marquee names such as Goldman Sachs, Barclays and Citigroup.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

OCTOBER 6, 2020

At a time of increased consumer use and acceptance of the new COVID-era digital lifestyle, the pressure is mounting on large, legacy lenders to accelerate their innovations – or become obsolete. To be fair, it’s not as if banks have been ignoring the technological shift. We've got to do more of it.”. On Monday (Oct. 5) NCR Corp.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

DECEMBER 26, 2016

Payments 2016: The Year Of Online And In-Store Convergence Via Mobile. For years, mobile payment providers had been pushing solutions for mobile pay in-store, but a few things were not there yet: mobile adoption, mobile technology and consumer sentiment. Here is the response from Rahul Shah, senior VP at Applause ….

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

MAY 19, 2020

With one of the strongest executive teams in FinTech, we look forward to seeing Brex continue to provide support and innovative solutions to its customers through this dynamic and unprecedented business environment.”. Additionally, Brex expanded the availability of Brex Cash , its online bank account replacement solution.

Tools 142

Tools Management Capital User Experience 142

Insights on Business

SEPTEMBER 26, 2016

The entire conversation about technology for banks has evolved from historically long development cycles to rapid, digital reinvention. In order to remain relevant to digitally astute and socially active customers, core banking processes, must be more reliable, scalable and secure requiring banks to constantly innovate.

Innovation 70

Innovation System User Experience Meeting 70

Perficient

JANUARY 16, 2023

There are many third-party ‘banking-as-a-service’ companies that use API integrations to embed financial services into the user experience of non-financial companies. You may be wondering if embedded finance conflicts with distributed ledger technologies such as blockchain. Embedded Finance and Blockchain . Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275

Perficient

FEBRUARY 18, 2021

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. Companies like to focus on accelerating digital transformation to be the ‘leaders of Industry’. It’s a bit sexier to spin it that way.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JANUARY 14, 2021

Retailers made all sorts of quick pivots to their eCommerce sites as the pandemic unfolded, but in-store legacy technology proved to be an obstacle for many of them. The company said that while retailers often come up with innovations , “bringing these ideas to in-store trials, iterating them quickly and rolling them out at scale takes years.

System 189

System Retail US Data 189

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided.

Report 230

Report Retail United States Online 230

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JANUARY 22, 2020

Content creators are responsible for staggering amounts of output, providing the essential images, music tracks and videos that make online consumption possible. Its disbursements are completely online and allow creatives to opt how they would like to be paid. How Payment Preferences Engineer Loyalty. That is a story we hear often.”.

Mobile 130

Mobile Online Tools User Experience 130