PYMNTS

FEBRUARY 11, 2019

Cash flow is steady when accounts payable and accounts receivable are well managed. Intuit found through a study that, across the globe, as much as 61 percent of small businesses (SMBs) face difficulties when it comes to managing cash flow. “The top reason for failure is the cash flow crunch and lack of flexible options.”

Study 203

Study Payments Google Survey 203

Perficient

FEBRUARY 15, 2021

Attending to these enhancements now while anticipating future needs will require retailers to develop even greater agility and innovation across their fulfillment models. Later innovations added more elements and increased tier coverage. My takeaway from this study? Anticipating Customer Wants and Needs.

Meeting 428

Meeting Study Branding Innovation 428

PYMNTS

OCTOBER 21, 2020

One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example. To learn more about consumers’ changing payment needs and why merchants must invest in key payments innovations, read the Playbook’s Deep Dive.

Retail 174

Retail Payments Report Trends 174

Independent Banker

JANUARY 1, 2022

To have a true impact on the needs and expectations of today’s consumer, financial institutions must adopt successful practices from retail sectors, such as e-commerce, travel and entertainment that successfully deliver on expectations for consistent, personalized experiences through every stage of the buying journey. Delivering Value.

Retail 103

Retail Community Branding Study 103

Perficient

FEBRUARY 24, 2021

In a world where retail has changed and consumers remain at home, how do brands reimagine the task of getting products to customers? podcast , we interview Jon Bostock, best-selling author, innovator, co-founder and CEO of Truman’s and learn how brands that innovate will win in a rapidly changing digital-first economy.

Branding 441

Branding Case Study Digital Strategies Strategy 441

PYMNTS

FEBRUARY 3, 2020

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. But it’s more than that.

Retail 172

Retail Online Study Meeting 172

South State Correspondent

JANUARY 3, 2024

To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern Banker , to bring you our collective favorites. These books span a range of banking topics but emphasize second-order thinking, productivity, building client relationships, and innovation. It’s research-based, with a good buzz out in management circles.

Leadership 370

Leadership Management Strategy How To 370

PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. That smaller size opens up whole new markets, and gains access to spaces that have never had a retail experience [as] a part of it.”.

Retail 177

Retail Marketing eBook Atlanta 177

Perficient

FEBRUARY 7, 2021

Attending to these enhancements while anticipating future needs will require retailers to develop even greater agility and innovation across their fulfillment models. Later innovations added more elements and increased tier coverage. Targeting customer expectations requires speed and innovation but not precise marksmanship.

Meeting 348

Meeting Customer Experience Branding Innovation 348

PYMNTS

DECEMBER 2, 2020

P97 Networks and Cybersource, Visa ’s international payment and fraud management platform, have unveiled a new multi-year international partnership to provide mobile payment acceptance tools that come with integrated risk management for fuel and convenience merchants, according to a Wednesday (Dec. 2) announcement emailed to PYMNTS.

Payments 205

Payments Risk Management Fraud Mobile 205

PYMNTS

MAY 29, 2020

In an interview with Karen Webster, Chris Carder , co-director of Entrepreneurial Studies at Schulich School of Business, outlines the story of how innovation can become teamwork. A partnership was born, and the students could then help retailers get onto the Shopify program and generate precious revenue.

Maine 142

Maine Retail Google Community 142

Perficient

OCTOBER 20, 2020

Investing in advanced supply chain automation and intelligent order management (OM) systems will not only improve how your organization fulfills against extreme demand but also serves your consumers more effectively in the end. The Business Impact of Outdated, Manual Systems.

System 324

System How To Customer Experience Meeting 324

PYMNTS

APRIL 27, 2018

The study , by Tillster, a digital service provider to restaurants, said that customers of all ages are open to using kiosks, especially when they’re available during busy times. A 2014 study by Northwestern University’s Kellogg School of Management found that’s the case, revealing evidence to support that seven-second rule of thumb.

Innovation 105

Innovation Study Google Survey 105

PYMNTS

OCTOBER 10, 2019

That is slightly more than the market cap of Walmart , the largest retailer on Earth by sales. The problem with the athleisure market isn’t so much that demand is dropping off a cliff, it’s more that supply is excessive and demand is not quite what it once was,” GlobalData Retail Managing Director Neil Saunders said in an interview with CNBC.

Innovation 123

Innovation Branding Retail Marketing 123

PYMNTS

AUGUST 19, 2016

A new study looking at the changing habits of consumers explores the role that social currency has in influencing consumers’ shopping habits and preferences. Social currency can be a very important factor when it comes to consumers’ retail decisions. So what is social currency?

Retail 100

Retail social media Study Branding 100

PYMNTS

AUGUST 1, 2016

Few harbingers of the future have managed to unsettle so many in retail as the advent of automation. To a pundit, it spawns examples of doomsday-esque predictions about the end of labor as we know it – but a new study could turn all that on its head.

Retail 100

Retail Study Resources Examples 100

PYMNTS

JULY 8, 2019

Indeed, some 88 percent of consumers don’t see a reason to switch to other financial institutions, according to a recent PYMNTS and Green Dot study. But that’s not stopping efforts at innovation and disruption in this space. It also found that nearly 91 percent of consumers say their primary financial institutions meet their needs.

Retail 116

Retail New York City Millennials Boston 116

PYMNTS

DECEMBER 18, 2020

The growth of digital commerce this year has brought sweeping impacts to all retail businesses, but perhaps none more so than the restaurant industry. Management Underestimates Loyalty. The rift underscores another way in which restaurants must change their priorities if they wish to keep up with customer demands, the study concluded.

Study 146

Study Mobile Survey Online 146

PYMNTS

SEPTEMBER 2, 2020

Consumers are showing little interest in returning to in-store shopping six months into the pandemic, leading retailers around the globe to double down on their digital capabilities to convert these new digital-first shoppers. The trouble then becomes how to maintain and manage payment systems that use multiple payments integrations at once.

Washington 188

Washington Report Payments Resources 188

PYMNTS

SEPTEMBER 18, 2017

In 2012, we were five years into the smartphone revolution and most people thought we were crazy writing about the demise of physical retail. When we talk with retailers now, eCommerce is driving almost all of the conversation. That, he noted, will require some hard work for retailers that sell commodity-type goods.

Management 108

Management Retail Innovation Mobile 108

PYMNTS

NOVEMBER 9, 2020

The pandemic has been a game-changer for businesses, with retailers closing their doors, restaurants turning to delivery and pickup, and banks shifting to digital interactions to avoid potential viral transmission. How the Pandemic Changed Capital Management. How Analytics Give Businesses a New Edge.

Analytics 130

Analytics Company Innovation Capital 130

Abrigo

FEBRUARY 13, 2020

Key Takeaways To better serve their community, as well as stay competitive in this fast-moving environment, savvy CFIs are carefully blending digital innovations with their hallmark relationship banking practices. Use customer relationship managers to elevate relationship banking. Power, in a press release. Learn more.

Community 273

Community Lending Management Innovation 273

PYMNTS

OCTOBER 21, 2016

The fleet management market is estimated to grow from $9.54 percent, according to a new study by MarketsandMarkets. According to MarketsandMarkets, the increasing need for operational efficiency is expected to be the primary driver for the fleet management market during the forecast period. billion in 2016 to $27.9

Management 100

Management Marketing Regional System 100

PYMNTS

OCTOBER 29, 2018

Small Business Banking Satisfaction Study , only 37 percent of small business banking customers believe that their bank appreciates their business, while just 32 percent say their bank understands their business. Power 2018 Retail Banking Satisfaction Study and the J.D. Power 2018 Credit Card Satisfaction Study.

Regional 153

Regional Study Management Resources 153

PYMNTS

NOVEMBER 20, 2019

Scotiabank’s Three-Pronged Innovation Strategy. ” The FI is combating global fraudsters’ sophistication with technology like AI, as well as educational seminars for both its business and retail banking customers. It is really for any new innovations and trends out there, which would include fraud and cyber.”.

Fraud 117

Fraud Data Management Analytics 117

Chris Skinner

JULY 20, 2017

You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. Kumsal has been building a community of small sized enterprises and providing them with tools to help them manage, promote and grow their businesses via the cloud. First, there is the fastPay Wallet.

social media 292

social media ATM Innovation Digital Banking 292

BankInovation

JULY 6, 2020

Sathish Muthukrishnan, chief information, data and digital officer at Ally Financial, will speak at Bank Innovation Build, which will be presented in a fully digital format from Sep.

Innovation 64

Innovation Case Study Data Study 64

PYMNTS

AUGUST 19, 2020

Consumers are accustomed to using digital payment methods to make retail purchases. This manual system has been a source of frustration for both workers and their employers for years, but the pandemic has exacerbated the systems’ deeper flaws and served as a catalyst for a wave of spend ma nagement innovation. About The Playbook.

Cards 233

Cards Exercises United States System 233

PYMNTS

APRIL 28, 2020

The new coronavirus swiftly impacted small- and mid-sized businesses (SMBs) rather harshly, with these entities now struggling to manage remote workers who need to send out paper invoices to suppliers and other business partners attached to checks. Around The B2B Payments World. Giving Paper Checks And Invoices A Digital Overhaul.

Payments 235

Payments Tools Study Security 235

Bank Innovation

JANUARY 29, 2020

To meet the demands of this growing industry, the University of Toronto’s School of Continuing Studies is partnering with education services company Trilogy to launch […].

Meeting 364

Meeting Fintech Study Google 364

PYMNTS

NOVEMBER 9, 2016

The report addresses drivers for innovation, the need for omnichannel retailing, as well as payment security and consumer trust. According to the study, SMBs are losing all that money each year via cash payments. The stats we’ve seen come out of this study are part of a wider trend. We know that cash is in decline.”.

Report 176

Report Study Trends Innovation 176

PYMNTS

OCTOBER 20, 2020

Very recently, the fourth annual How We Will Pay 2020 study, done by PYMNTS in collaboration with Visa (more from that in a minute) gave new context to the shifters. A recent PYMNTS study found that more than two-thirds of consumers see rescuing Main Street physical retail linked to the economic vitality of their local communities.

Maine 221

Maine Retail Branding Study 221

PYMNTS

JUNE 25, 2018

The PYMNTS Omnicommerce study of 4,000 consumers quarterly on grocery shopping bore that out, reporting that 55 percent of all grocery store shoppers divide their grocery spend between physical and digital channels, and that product and price were the reasons people selected the stores they shopped. Both placed near the bottom of the list.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

DECEMBER 31, 2020

“Almost overnight, many [banks] had to stand up systems and set up processes that would allow them to service small business PPP loans, their digital solutions were pushed to the brink and they had to learn how to operate almost 100 percent remote,” Douglas Brown, senior vice president and general manager NCR Corporation, told PYMNTS.

ATM 307

ATM Massachusetts Study Operations 307

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. Looking into the future, everything is about connection, which is available thanks to APIs,” said Dux.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

JANUARY 21, 2020

The JPMorgan Development Finance Institution will be headed by Faheen Allibhoy, a country manager responsible for JPMorgan’s West African division. Mastercard on Helping Retailers Strike the Right Innovation Balance. Amazon Unseats Google in Fast-Growing EU Smart Home Market.

Retail 130

Retail Groups Payments Marketing 130

FICO

NOVEMBER 21, 2022

FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100 ® Report, including Innovation for the sixth year in a row. We brought home a total of six wins, most impressively winning Innovation for the sixth consecutive year: Innovation. Retail Credit Analytics.

Report 52

Report Risk Management Compliance Analytics 52