Remove Fraud Remove Operations Remove Presentation Remove User Experience
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Want Better Fraud Prevention? Build A Better Team

PYMNTS

One day — maybe one that has already happened for some PYMNTS readers — we might look back with fondness and nostalgia on that time when chargebacks stood as the main worry merchants and other organizations faced when it came to fraud and risk. That’s where Kevin Lee comes in. Changing Scope. The stakes could hardly be higher. Insult Rate.

Fraud 169
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How ?Adaptive? Decisioning Helps Issuers Stop Treating ?Good? Customers Like Fraudsters

PYMNTS

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. Unfortunately, this current environment presents some of those opportunities.”.

Fraud 208
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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

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Is Data Aggregation The Key To Banking?s Future?

PYMNTS

Customers are engaging more actively with their FIs across digital channels as a matter of necessity, as bank branches have largely been shuttered or are operating with reduced hours. The broader the coverage of the data, the better because that all factors into the value of the user experience,” he said.

Data 151
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Retail Gets Even More Personal As The Year Winds Down

PYMNTS

There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them.

Retail 131
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Speed Dating: Invoice-to-Cash In The Digital Age

PYMNTS

The ubiquity of new technology has reset customer expectations, creating a new standard for speed of service and user experience. Thanks to Netflix, which was quick to adopt this new technology, customers expect an intuitive user interface and around-the-clock availability with zero tolerance for errors. contact-form-7].

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SMBs Remain Hot Spot For Open Banking Business Models

PYMNTS

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. There are over 5 million self-employed people in the U.K.,

Fintech 132