PYMNTS

DECEMBER 29, 2020

A recent study even estimates that shoppers could ultimately shift $100 billion worth of annual spending from credit cards to debit cards. While fraud affects less than 1 percent of all card purchases, consumers who do lose funds from their bank accounts must go through lengthy and often stressful processes to get their money back.

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PYMNTS

OCTOBER 19, 2018

At the least, it won’t get any better — not according to any anti-fraud expert who is worth their rate. Every business must decide its comfort level with fraud and how much risk to take on, a concept discussed in depth during a new PYMNTS digital discussion, featuring Karen Webster and Kevin Trilli, chief product officer at Onfido.

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Fraud Online social media Software 189

PYMNTS

JANUARY 21, 2021

Merchants, card issuers and banks are no strangers to facing off against evolving fraud threats. Debit-related fraud is a particular concern for businesses and banks as failing to thwart such schemes could have significant and costly consequences. retailers have digital oversights that leave them vulnerable to attacks.

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PYMNTS

FEBRUARY 27, 2020

Fraud continues to increase in many areas, despite extensive attempts to bring it to heel. Retail fraud attempts have doubled year over year, for example, while account takeover (ATO) fraud losses recently hit $14.7 billion , and phishing attacks now comprise 30 percent of all fraud attempts. billion to $7.2

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Fraud Examples Online Data 150

PYMNTS

SEPTEMBER 29, 2020

A new Mastercard initiative aims to improve online transaction clarity so that customers can know exactly who they purchased from, according to a press release Tuesday (Sept. A study commissioned by Ethoca showed that 96 percent of U.S. A study commissioned by Ethoca showed that 96 percent of U.S.

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Online Guidelines Study Fraud 243

PYMNTS

JANUARY 18, 2021

People in general are more aware of — and concerned about — fraud as we pass through a second season of COVID, and eCommerce continues to rack up impressive stats, good and bad. New threats are evolving all the time,” KP Brendel, director of marketplace operations at online thrift and consignment storefront Swap.com, told PYMNTS. “New

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Fraud Security Study Retail 144

PYMNTS

JANUARY 19, 2021

Studies showed that many consumers in the United States have begun tapping their debit cards more often for payments, for example, with one report finding that debit use rose about 6 percent year over year. Another study found that 55 percent of U.S. Another study indicated that debit-related fraud is on the rise across the U.S.

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PYMNTS

OCTOBER 1, 2020

Kount , the Boise, Idaho-based Software as a Service (SaaS) platform designed to simplify fraud detection and improve profitability, announced it has partnered with Verifi , the payment protection and management company. In June, Visa signed an acquisition agreement with Verifi.

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PYMNTS

OCTOBER 9, 2020

One study on six countries, including Canada, the U.K. found that 32 percent of consumers have been targeted by some type of pandemic-related fraud , for example. One study found that 12 percent of consumers targeted by pandemic-related fraud were pinged by cybercriminals trying to change their details via call centers, for example.

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Fraud Security Mobile Examples 208

PYMNTS

JUNE 7, 2019

While digital fund disbursements clearly can affect insurance claims, government tax returns and gig economy workers’ paychecks, it’s reimbursements that play a major role for the retail industry. The rise in online shopping means more shoppers needing refunds on returned merchandise. It’s no small matter.

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Online Retail Study Video 178

PYMNTS

AUGUST 28, 2019

Retailers seeking to provide rapid deliveries face an ever-moving target as consumers’ definition of speed evolves. Studies suggest that even next-day delivery may be too slow. Retailers are embracing the BOPIS — or click-and-collect — trend as they seek to get an edge over Amazon and other eCommerce giants.

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Retail Online Study Alaska 108

PYMNTS

JUNE 13, 2019

If it seems like cases of fraud and hacking are always in the news, that’s because new incidents pop up practically every day. According to the new Digital Fraud Tracker , total losses due to fraud equaled $4.2 According to the new Digital Fraud Tracker , total losses due to fraud equaled $4.2

Fraud 110

Fraud Security Retail Tools 110

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. At a high level, retail banking didn’t score as well as other industries with a 341, 174 points lower than retail’s 515. Bank responded to 71 percent.

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Retail Study Online Mobile 103

PYMNTS

JULY 20, 2017

Digital Shadows , the industry leader in digital risk management, revealed its findings on the changing habits and tactics of organized credit card fraud gangs, discovering a new trend in the form of remote learning “schools.”. One of the key themes that stood out for us is the level of ‘social engineering’ criminals are now using.

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Study Online Course Cards 124

PYMNTS

JUNE 20, 2019

Retailers focused on combating fraud have credit cards in the cross-hairs of their efforts. But ramping up the war on card fraud can introduce a new risk to companies: false positives. This isn’t merely an issue for the B2C world, however. The False Positive Threat.

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Fraud Payments Cards Strategy 182

PYMNTS

JULY 10, 2019

Digital platforms facilitate everything from online shopping to ridesharing to booking a hotel. These platforms promise fast, seamless transactions, which most deliver – but when platforms focus on reducing friction for users, it can backfire and create new vulnerabilities to fraud. Only chargebacks are factored in by more (87.2

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Fraud Strategy Study Comparison 140

PYMNTS

JULY 5, 2017

In today’s enterprise, fighting fraud is something most finance professionals will encounter at some point in their careers. While most would think that CFOs have the last word on how to deal with fraud, research shows that’s not always the best approach. 12 percent | Amount of retail sales stemming from eCommerce revenue.

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Fraud Data Strategy Resources 100

PYMNTS

DECEMBER 13, 2019

Enter the platforms, complete with algorithms and tools to discover and price-compare any experience or item that can be booked or rented online. They are also arbiters of CX, so online marketplaces have to provide not just delightful prices, but also actual in-app delight. Parallel developments are happening in retail, of course.

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Fraud Millennials Comparison Online 130

PYMNTS

DECEMBER 21, 2020

Fraud instances have risen dramatically since the pandemic began, placing financial strains on consumers and merchants alike. Department of Justice recently warning consumers to be on the alert for virus-related fraud. It also examines which solutions or strategies merchants can employ to prevent such fraud.

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Fraud Cards Retail Resources 210

PYMNTS

JANUARY 28, 2021

It is well known that shoppers tend to behave differently online than they do in brick-and-mortar stores — and this extends to how they choose to pay at checkout. One of the more notable differences is their tendency to favor credit cards online and other options such as digital wallets over debit cards.

Cards 210

Cards Online Security Data 210

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

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Online Fraud Branding social media 101

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. Why Pandemic-Driven Online Payment Spikes Are Pushing Middle Eastern Regulators To Confront Privacy Questions.

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Online Report Payments Regulation 151

PYMNTS

AUGUST 13, 2020

The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick. A 2019 LexisNexis study found that overall retail fraud attempts increased by two times year over year and three times since 2017. Merchants pay $3.13 Merchants pay $3.13

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Technology User Experience Fraud Comparison 248

PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

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Retail User Experience Compliance Regulation 162

PYMNTS

APRIL 25, 2019

However, according to the Remote Payments Study conducted by PYMNTS in September 2018, behavior habits are shared by consumers based on income, age and gender. The most popular method of discovery by those who paid using mobile was online (13.9 mCommerce isn’t one-dimensional. More women (54.3 percent) than men (45.9

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Study Mobile Payments Cards 165

PYMNTS

SEPTEMBER 30, 2016

Fraudsters have been causing problems for retailers over the past four quarters, leading to a 137 percent jump in fraud attacks and affecting $7 out of every $100 made in retail sales, according to the latest PYMNTS.com Global Fraud Attack Index. are up more than 10 percent since the liability shift in October 2015.

Fraud 100

Fraud Data Cyber Security Study 100

PYMNTS

JULY 25, 2017

The impact of online fraud reaches far beyond the dollar count of sales lost. . With firms losing more than $5 million in stolen data tied to breaches, the true cost of online fraud is increasing. With firms losing more than $5 million in stolen data tied to breaches, the true cost of online fraud is increasing.

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Fraud Retail Cards National 120

PYMNTS

MARCH 27, 2020

alone) indoors, where “home office” has taken on new meaning and where online commerce is now the way we buy. As Barnhardt noted, as transaction volumes spike, so does fraud. He noted that in the current environment, any number of human errors could occur, leading to what he called “first-party fraud.”

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Fraud Data Online Payments 137

PYMNTS

JUNE 17, 2019

However, digital platforms face a major barrier in delivering these experiences: poor fraud detection. For digital platforms, fraud represents a two-headed beast. As largely online operations, they are tempting targets for fraudsters and hackers — therefore, robust anti-fraud systems are vital. About the Playbook.

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Fraud How To Payments Survey 117

PYMNTS

FEBRUARY 19, 2019

Account takeovers are becoming bigger business for criminals — or, at least, the business of preventing account takeovers in the digital retail and payments realm is becoming an increasing focus of companies and security experts. Fraud Prevention Innovation. Fraud Case Study. Account Takeover Growth.

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Retail Fraud Case Study San Francisco 118

PYMNTS

JANUARY 22, 2021

Were it not for a flurry of digital transformation all through 2020 the frightful fraud scene might’ve been worse. Merchants handling myriad online orders must quickly and safely process payments, but one recent report found that 83 percent of top U.S. retailers have online system vulnerabilities that could leave them open to fraud.

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Fraud Study Cards Security 130

PYMNTS

OCTOBER 13, 2020

A recent study of North American and European consumers found that 92 percent expect their digital transactions to be safe, streamlined and convenient, for example. Merchants must be on the lookout for a variety of criminal activities, and credit card fraud is an increasingly important one. Check out the full story in the Tracker.

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Report Fraud Tools Security 174

PYMNTS

NOVEMBER 20, 2019

This rampant availability of users’ data makes it easier for bad actors to wreak havoc and commit fraud. She recently spoke to PYMNTS about how Scotiabank has revamped its fraud strategy in recent years. “I The increasing sophistication of fraud attacks has led Scotiabank to reassess how it employs AI, ML and automation.

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Fraud Data Management Analytics 117

PYMNTS

FEBRUARY 1, 2017

The advent of the digital age has sped transformation of the retail industry from physical stores to digital storefronts. Since eCommerce currently makes up about 9–10 percent of retail sales overall — more in key segments — it is claiming more of that pie, Byrnes added. The pain point varies by the product mix, Byrnes said.

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Fraud Retail Cards Samsung 100

PYMNTS

OCTOBER 4, 2019

Chase On Using Machine Learning To Crack Fraud’s Goldilocks Conundrum. The global threat of fraud shows no signs of slowing down. Losses related to fraud are valued at $14.7 billion, according to the most recent DataVisor Fraud Index Report. Mastercard: Fraud-Fighting’s New Mantra — Test, Protect, Prevent.

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Fraud Google Apple Chicago 108

PYMNTS

JANUARY 18, 2017

While personalization can bring in customers, it turns out many retailers don’t venture into that personalization realm at all. According to a new study by Clearhead , more than 33 percent of the 144 North American eCommerce executives polled say they don’t employ personalization technology.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

JUNE 29, 2020

Infraud was created in 2010 by Svyatoslav Bondarenko, 34, of Ukraine, to promote and grow interest in the Infraud Organization as the premier destination for purchasing retail items with counterfeit or stolen credit card information online, the Justice Department alleged in the indictment. In April, a joint study by the U.S.

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Nevada Cyber Security Study Security 201