PYMNTS

OCTOBER 28, 2019

Digital fraud prevention company Kount is rolling out a complete solution to protect companies from criminal and friendly fraud, the firm announced in a press release on Monday (Oct. Kount’s digital fraud prevention uses artificial intelligence (AI) that mimics a fraud analyst.

Fraud 101

Fraud Customer Experience Analytics Survey 101

PYMNTS

SEPTEMBER 21, 2020

Consumers are using mobile apps’ order-ahead features and loyalty perks more often during the COVID-19 pandemic, yet chargeback fraud — also known as friendly fraud — is unfortunately also rising. Mobile ordering is at the center of business operations for Blaze Pizza and many fast casual dining chains today.

Fraud 177

Fraud Mobile social media Customer Experience 177

PYMNTS

JULY 14, 2020

“Organizations may have had to engage in relaxation strategies, which could inversely impact their fraud appetite, as they had to let more transactions through without reviewing them. Alert rates have stayed flat and fraud detection has gone unchanged. Complete fraud and customer service teams are working from home.

Fraud 311

Fraud Meeting Strategy Operations 311

PYMNTS

OCTOBER 24, 2018

When it comes to deploying corporate resources in the battle against online fraud and account takeovers (ATOs), all too often, guiding principles fail to spot what’s really happening to a business in real time. It turns out that, for online retail last year, the “fraudliest day” was Dec. Thumbs Down On Rules Of Thumb?

Fraud 159

Fraud Risk Management Customer Experience Trends 159

PYMNTS

APRIL 16, 2020

Not only do industry giants have innate name recognition, but they also have colossal advertising budgets and access to cutting-edge mobile ordering technology and features that small operations cannot match. Bad actors are taking advantage of the chaos and bringing about an upswing in digital fraud. Fighting Fraud.

Fraud 130

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PYMNTS

DECEMBER 21, 2020

Fraud instances have risen dramatically since the pandemic began, placing financial strains on consumers and merchants alike. One recent report that surveyed consumers from the U.K., Department of Justice recently warning consumers to be on the alert for virus-related fraud. Blunting Promotion Abuse Problems.

Fraud 210

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PYMNTS

JUNE 17, 2019

However, digital platforms face a major barrier in delivering these experiences: poor fraud detection. For digital platforms, fraud represents a two-headed beast. As largely online operations, they are tempting targets for fraudsters and hackers — therefore, robust anti-fraud systems are vital. About the Playbook.

Fraud 117

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PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. According to the survey, nearly 70 percent of executives said they are extremely or very concerned about the cybersecurity of online banking systems and portals.

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Online Meeting Survey Analysis 100

PYMNTS

JUNE 22, 2017

There’s another way, though, in which the fear of fraud bears down on the enterprise. A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. to understand how payments fraud is limiting corporates’ path to success. cents per every $100 transacted.

Fraud 108

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PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. AI is not only being adopted to improve workflows and grow revenues, but has also been enlisted in the fight against fraud.”.

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PYMNTS

JANUARY 27, 2021

This increased digital presence also brings a greater risk of digital fraud, however. Some schemes that are impractical to wage in person are simpler to perpetrate online because of a decreased security presence, the anonymity of transactions and fraudsters’ abilities to stage hundreds of attacks simultaneously.

Security 213

Security Innovation Fraud Study 213

PYMNTS

MAY 10, 2016

There’s a type of fraud that plagues fleet managers, and the problem is growing louder, according to oil giant Shell. A research report commissioned by the company found that fleet managers across the globe consider fuel-related fraud a significant problem for their corporations. Nearly two-thirds of those surveyed in the U.K.,

Fraud 100

Fraud Cards Training Resources 100

PYMNTS

FEBRUARY 27, 2018

The latest report from eNett International , “ It Pays To Know: Fraud In Travel Payments ,” warns that payments fraud is plaguing the global travel space, though, in this case, the issue is imbedded deep within the travel supply chain itself. More than a third said receiving online payments is their riskiest process.

Fraud 104

Fraud Marketing Payments Analysis 104

PYMNTS

SEPTEMBER 24, 2020

Staying abreast of these various compliance shifts can be costly and challenging for banks, but doing so is necessary to ensure that financial institutions’ (FIs) operations can run smoothly and ward off cyberattacks. GDPR has been a blueprint for many online data and privacy regulations rolled out around the world. EU and U.K.

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Compliance Fraud Regulation Security 151

PYMNTS

JUNE 7, 2017

The latest Expectations & Experiences consumer trends survey from Fiserv , a leading global provider of financial services technology solutions, finds that consumers are paying more bills from mobile devices while slowly starting to venture into digital wallets.

Survey 115

Survey Mobile Millennials Cards 115

PYMNTS

MARCH 15, 2019

Barclays said this week that as many as one in seven small businesses (SMBs) have been victimized by invoice fraud within the past 12 months. Emailage CEO Rei Carvalho said in a statement, “This research shows a lack of concern among many SMB owners when it comes to fraud prevention.

Fraud 130

Fraud Report Nebraska United States 130

PYMNTS

AUGUST 28, 2019

A significant share of Generation Z consumers — those aged 18 to 25 — are turning to buy online, pick up in store ( BOPIS ) purchasing models to meet their speed needs. A 2019 survey of 1,000 Gen Z consumers found that 58 percent had used BOPIS. Rural customers may therefore see diminished online delivery offerings.

Retail 108

Retail Online Study Alaska 108

PYMNTS

SEPTEMBER 14, 2016

ACI Worldwide advises that, as the world moves toward immediate payment ecosystems, a holistic view of the transaction, with layered controls from origination to the application of real-time rules, is the only way to push the pedal to the metal on faster payments and put the brakes on fraud. million in 2007 to £52.5 million in 2007 to £52.5

Fraud 100

Fraud Payments Customer Experience Exercises 100

PYMNTS

JANUARY 19, 2021

What if close to half of all companies surveyed said productivity during COVID-19 work-from-home (WFH) orders is actually rising, as more business is conducted efficiently online and less time goes into commutation or gets siphoned off by sundry other office intrusions? Well, they’ve said it. billion in 2020 alone.”.

Fraud 151

Fraud Survey Video Mobile 151

PYMNTS

APRIL 21, 2020

For bigger scores like financial institutions (FIs) and online merchants, scammers are using ransomware, account takeovers (ATO), phishing and other malicious means to shake down companies already reeling from disruptions. Foiling AP fraud may be tricky, but automation systems can bring payments security to the next level.”.

Fraud 159

Fraud Security United States System 159

PYMNTS

FEBRUARY 24, 2016

But the reality is that the greatest security threat facing retail companies, according to a number of recent surveys, often comes from within. It would appear, then, that not a lot of retailers are putting their money where their mouth is when it comes to protecting against cybercrime from within their own operations.

Retail 100

Retail Fraud Survey Branding 100

PYMNTS

JANUARY 21, 2021

Financial institutions (FIs), FinTechs and other businesses that are looking to enable these rapid payments must therefore ensure that their security and fraud-fighting approaches are up to the challenge. Recent surveys found that 38 percent of U.S. Stronger security strategies and solutions could help turn the tide and boost adoption.

Fraud 231

Fraud Security Payments United States 231

PYMNTS

SEPTEMBER 23, 2020

Those include an anticipated wave of chargebacks from friendly fraud, and more serious cybercrime intrusions that also come with the sudden expansion of digital commerce. In another survey, 39 percent of consumers said they had utilized curbside pickup after the pandemic began — an increase from the 28 percent who did so previously.

Mobile 245

Mobile New York City Fraud New York 245

PYMNTS

DECEMBER 8, 2020

Many of these processes had begun to shift to digital channels within the past several years, however, and the health crisis has caused the online shift to pick up steam at an incredible pace. The company said its technology prevented one fraud attempt every 51 seconds during the month, totaling 22,000 thwarted attacks.

Video 211

Video Report Meeting United States 211

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result.

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

FEBRUARY 24, 2020

Restaurants that do not adopt these services risk falling behind, with a recent survey finding that restaurants without delivery apps could lose up to 70 percent of their customer base by the end of 2020. But even restaurants that are leveraging mobile ordering are being faced with more avenues for fraud to enter. About the Tracker.

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Data Fraud Mobile Florida 214

FICO

JUNE 14, 2021

Invitations to buy even the smallest items on an installment plan seem to be everywhere online, and in-store, too: called “buy now, pay later” or BNPL loans, these offers let consumers buy what they want, now, and pay for it over time in four equal payments. BNPL: Even the smallest purchases can now be broken into bite-size chunks. .

Fraud 52

Fraud Cards Millennials Utah 52

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

PYMNTS

MAY 6, 2020

Financial fraud costs businesses an estimated $1.45 trillion, and it resulted in almost half of global organizations noting they were victims of fraud in 2018. This includes exploring emerging anti-fraud solutions and the challenges arising in this space as fraud grows more complex. One recent breach at U.S. and the U.S.

Data 181

Data Fraud Tools Technology 181

PYMNTS

DECEMBER 4, 2020

This week, Stripe introduced banking services, we get a glimpse of the EU's upcoming Digital Services Act and PYMNTS' data reveals online purchases ruled Black Friday. Daniel Gouldman, CEO of crypto banking platform operator Ternio, told Karen Webster that even Grandma can now access a new way to interact with currency.

Cards 151

Cards Data Mobile Survey 151

PYMNTS

SEPTEMBER 9, 2020

The pandemic has dramatically accelerated the shift to digital all across the world, and this means that online trust and security is now more important than ever," he said, according to the release. Pakistan, according to a survey by GSMA , has goals of becoming a digital society.

Mobile 206

Mobile Survey Fraud Security 206

PYMNTS

JULY 7, 2020

Plus, a second Wirecard executive was arrested over the recent fraud scandal. Wirecard executive Oliver Bellenhaus, 46, has been arrested in Munich for his alleged central role in the massive worldwide fraud case currently enveloping the company. US Online Grocery Sales Hit $7.2B The uptick in U.S.

Atlanta 131

Atlanta Payments Fraud Fintech 131

FICO

JANUARY 5, 2021

It’s no surprise that COVID-19 would be one of the subjects that drew readers to the FICO Blog last year, but for the Fraud Protection and Compliance category it wasn’t the only top draw. What else made for the hottest reads in 2020 for fraud and financial crime? Here were our top 5 posts: #1: Fraud And Financial Crime Convergence.

Fraud 52

Fraud Compliance Survey Google 52

FICO

APRIL 16, 2019

Almost three in four banks in Asia Pacific anticipate that fraud in their country will increase in 2019, according to a recent poll by FICO. These were identified as the two key concerns, as well as the biggest challenges to stopping fraud in 2019. Over 50 percent of global online retail sales in 2018 originated from the region.

Fraud 40

Fraud Survey Regional Cards 40

PYMNTS

JUNE 16, 2016

Kaspersky said the research shows that banks and financial organizations have a long way to go when it comes to managing online financial fraud. Approximately 50 percent of the financial services organizations surveyed believe that online financial fraud is on the rise.

Fraud 100

Fraud Online Survey Security 100

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

APRIL 2, 2020

A digital infrastructure overhaul that boosts CUs’ online presences, accelerates new product and service introductions and improves staff productivity can help CUs expand their customer bases and operations, according to Timothy Anderson, CEO of United States Senate Federal Credit Union (USSFCU).

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United States Security Innovation Mobile 174